Research of homes/builders in the surrounding areas.
Member Profile
Customer Feedback Summary
Published Comments
We were satisfied entirely with the builder and were impressed with the carpentry work and the landscaper that they had chosen. Also, I would like to note that David, the person in charge of warranty work has been great, and so was Deanne, who helped with the interior design of the house.
I think these people are incredible and they stay in time. They care a lot about their business. It is quite refreshing. I am very happy with my home.
Everyone we work with went out of their way to provide us a home we would be proud of. Every issue and problem was quickly and satifactory taken care of for us.
I was most satisfied with the feedback and communication given by Westpoint. Their customer service was great.
Bennie and Jim both need to be recognized for their help in making this the easiest move we have ever had. We absolutely love the area, nice people and great neighborhood.
We Love our house, couldn't have made a better choice of floor plan or Builder. Our neighborhood is quiet and friendly. We Love it.
The area where I was most satisfied with Westpoint Homes was handling the warranty work has been very quick and easy.
Everyone has been nice, attentive, professional and realistic. As a first time (scared) homebuyer, everyone took great care to answer my questions and patiently guide me through the process leading to and during closing, and through the following interactions.
I was most satisfied with the customer service of Westpoint Homes. They were attentive to my needs. Also, the quality of my home is exceptional.
This is the third house my family has built with Westpoint in Deer Creek Village in the last 4 years. That says it all to me.
I was extremely happy with the help from DeAnn on picking tile, paint, flooring, everything for the home, inside and out. She made it easy and fun! I am also so very happy with anything that came up that it only took one phone call to Abdi for an answer!
West Point is honest and full of integrity.
Jim was great to work with! I enjoyed meeting and working with him. I appreciated his willingness to accomodate my schedule to look at multiple homes and answer questions. No pressure, straight forward, very helpful - my family and I really valued his involvement in this process.
I visited your web site several times. I read about the neighborhood in general . I also reviewed all of your floor plans and then followed up with Jim to ask questions. Providing reviews from your customers was helpful and made Westpoint Homes appear honest and transparent.
The attitudes of Jim and Benny.....so helpful and super friendly
They did a good job getting things done and I really like the owners manual. It is a great idea for a first time buyer.
Great quality and knowing Benny and Jim are available if I have problems with anything.
Jim, Benny and the sub contractors were easy to work with and very accommodating.
Working with Abdi and DeAnn. They are very professional and we enjoyed getting to know them.
The warranty work that was done over the past year, was handled very well. Fast and efficient. They also seemed to be truly interested in making us happy.
In my relationships with DeAnn Pollard and Kellee Ramsey. DeAnn is an honest and upfront person. I trust her judgement and went to her for recommendations and advice regarding my home. She was always accessible and quick to address any concern of mine, no matter how small . She also followed up to be sure that my needs had been met. Kellee was patient and a pleasure to have in my home. He made great efforts to be sure I was satisfied with every detail of my home.
I was most satisfied with their friendliness and willingness to satisfy the customer.
Customer service was exceptional. They really care for their clients.
Westpoint has been very good with customer service, they always reply in a timely matter.
Their willingness to take care of us once we moved in. They stand behind their homes.
Jim and Benny have been amazing. The are so helpful and have stayed in constant communication with us throughout the whole process. Our home is beautiful and we trust it was built with quality and skill.
Deanne has been extrremely helpful in resolving my warranty concerns.
The home was well designed and the costumer service I get is excellent.
Very,very satisfied with DeAnn helping me. She made it extremely easy. Very, Very satisfied with Abdi as my builder. He addressed any concerns I had immediately.
Guildmember since 2007
As a GuildQuality Guildmember, Westpoint Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Westpoint Homes in Norman, OK; Edmond, OK; and Oklahoma City, OK.
In this report, Westpoint Homes has published a summary of the customer feedback they've received since they joined GuildQuality in March 2007. In that time, 420 out of 522 customers (81%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
Westpoint Homes received feedback from a customer in Edmond, OK.
Westpoint Homes received feedback from a customer in Edmond, OK.
Westpoint Homes received feedback from a customer in Edmond, OK.
Westpoint Homes received feedback from a customer in Edmond, OK.
Westpoint Homes received feedback from a customer in Norman, OK.
2012 Guildmaster Application
Westpoint Homes is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Westpoint Homes must survey all
of their customers.
The review period for this member is closed.
