Westpoint Homes
www.westpoint-homes.com
2731 S. I-35 Service Rd.
Moore, OK 73160
(405) 366-0000
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Westpoint Homes is a home builder in Edmond, Norman and Oklahoma City and has a solid reputation built on over twenty-five years of professional service. We have consistently been on the top ten new home builder’s list for the Oklahoma City metroplex and have grown to become a leader in home building, land development and commercial construction. Westpoint Homes is committed to providing superior personal service and a high quality product. We believe quality, integrity, and service are the keys to our success and we hope you will find time to visit our model homes and our communities. Read more

Guildmaster Award Winner 2009 Guildmaster With Distinction
2010 Guildmaster With Distinction
2011 Guildmaster With Highest Distinction
2012 Guildmaster With Distinction
2013 Guildmaster With Distinction

Affiliations GuildQuality
National Association of Home Builders
Central Oklahoma Home Builders Association
Certified Professional Builder - Oklahoma St. HBA
Builders Association of South Central Oklahoma

Easier Than Expected
93%
Follow Up
87%
Likely to Recommend
95%
Recommend Community
97%
Letter of Recommendation
92%
Salesperson Accessibility
98%
Concern For Needs
95%
Communication
97%
Knowledge Of Community
94%
Expertise
100%
Employees & Subcontractors
95%
PM Professionalism
98%
Construction Quality
92%
Punchlist
91%
Homeowner's Orientation
94%
Warranty Explanation
92%
Warranty
93%
Floor Plan
99%
Trust
93%
Overall Experience
94%
Problem Resolution
93%
Value
100%
Budget
100%
Sales Knowledge
96%
Comment Recognize Excellence Edmond, OK Jun 06, 2013

Jim and DeAnn are the most informed, sweetest, helpful, employees you have!!! Don't ever lose them.They made the whole building/buying experience enjoyable worthwhile, and fun.

Comment Area Of Satisfaction Edmond, OK Apr 15, 2013

The whole buying process was very smooth from design to closing. It was great, and we have had no issues whatsoever.

Comment Recognize Excellence Edmond, OK Feb 19, 2013

Jim truly cares about the families and their needs when they are buying a home. Awesome first impression!Benny always went out of his way to help us if we had a concernPaul does beautiful workCarlos is an artist with tile he loves what he does and it shows in his workmanship!

Comment Area Of Satisfaction Edmond, OK Feb 19, 2013

Frank and I think the people on your staff excell at what they do individually and as a team!

Comment Additional Comment Norman, OK Jan 11, 2013

I am so happy with my Westpoint Home and have found the entire experience to be very satisfying. I am looking forward to this year and working with the team to recitfy minor issues. So far the team has been most attentive, generous and professional.

Comment Area Of Satisfaction Norman, OK Jan 11, 2013

Quality of craftmanship and materials. I had a few visits to the home under construction and was able to view the process as it unfolded. In all cases the workers seemed to provide knowledgable and quality craftsmanship. Also, the attention to energy efficiency was of interest to me, as well as the overall aesthetic pleasure of design and placement.

Comment Area Of Satisfaction Norman, OK Dec 27, 2012

They've really been on top of communicating and reminding us of warranty timelines. Right at the beginning they were very welcoming. They would let us into the house whenever we wanted, and they set up the process for us, which was nice.

Comment Area Of Satisfaction Norman, OK Dec 12, 2012

Personal interactions with staff. The representatives from WH we met and dealt with were very corteous, attentive and efficient.

Comment Additional Comment Edmond, OK Aug 27, 2012

Everyone I visited with from tours to picking out interiors were first class

Comment Recognize Excellence Norman, OK Jul 02, 2012

Kristen was very helpful pre-sale and DeAnn has been outstanding to work with on warranty work.

Comment Area Of Satisfaction Norman, OK Jun 07, 2012

I am incredibly happy with the home that I purchased through Westpoint. They have paid attention to detail throughout the home and completed everything on the punch list very quickly. I particularly love all the windows and high ceilings in the house and that the house backs up to the wooded greenbelt along the creek which is beautiful. It is incredible that they have given such attention and provided such nice details and fixtures in a home that is in my price range. I feel that Westpoint homes is an incredible value for the money and that their customer service is really top-notch. As a first-time homebuyer the assistance that they provided was extraordinary and I felt like they provided a lot of support throughout the process. I feel that Westpoint Homes goes above and beyond and the they really care about their customers and want them to be happy in their homes. The gift card that they gave at the closing was so thoughtful and kind and really meant a lot to me. De-Ann and Kristen are really wonderful and answered all my questions throughout the home-buying process. I would gladly recommend Westpoint Homes to any of my friends and colleagues looking to purchase a new home.

Comment Improvement Suggestion Norman, OK Jun 07, 2012

I honestly don't have any suggestions for things to change as I was very satisfied with the process and with the customer service that Westpoint Homes has provided.

Comment Area Of Satisfaction Norman, OK May 09, 2012

We were satisfied entirely with the builder and were impressed with the carpentry work and the landscaper that they had chosen. Also, I would like to note that David, the person in charge of warranty work has been great, and so was Deanne, who helped with the interior design of the house.

Comment Additional Comment Norman, OK Mar 29, 2012

I think these people are incredible and they stay in time. They care a lot about their business. It is quite refreshing. I am very happy with my home.

Comment Additional Comment Edmond, OK Mar 26, 2012

Everyone we work with went out of their way to provide us a home we would be proud of. Every issue and problem was quickly and satifactory taken care of for us.

Comment Area Of Satisfaction Norman, OK Mar 19, 2012

I was most satisfied with the feedback and communication given by Westpoint. Their customer service was great.

Comment Recognize Excellence Edmond, OK Feb 22, 2012

Bennie and Jim both need to be recognized for their help in making this the easiest move we have ever had. We absolutely love the area, nice people and great neighborhood.

Comment Construction Quality Norman, OK Feb 14, 2012

We Love our house, couldn't have made a better choice of floor plan or Builder. Our neighborhood is quiet and friendly. We Love it.

Comment Area Of Satisfaction Edmond, OK Feb 08, 2012

The area where I was most satisfied with Westpoint Homes was handling the warranty work has been very quick and easy.

Comment Area Of Satisfaction Norman, OK Jan 19, 2012

Everyone has been nice, attentive, professional and realistic. As a first time (scared) homebuyer, everyone took great care to answer my questions and patiently guide me through the process leading to and during closing, and through the following interactions.

Comment Area Of Satisfaction Edmond, OK Dec 29, 2011

I was most satisfied with the customer service of Westpoint Homes. They were attentive to my needs. Also, the quality of my home is exceptional.

Comment Additional Comment Edmond, OK Dec 06, 2011

This is the third house my family has built with Westpoint in Deer Creek Village in the last 4 years. That says it all to me.

Comment Area Of Satisfaction Norman, OK Oct 26, 2011

I was extremely happy with the help from DeAnn on picking tile, paint, flooring, everything for the home, inside and out. She made it easy and fun! I am also so very happy with anything that came up that it only took one phone call to Abdi for an answer!

Comment Salesperson Accessibility Edmond, OK Sep 20, 2011

Jim was great to work with! I enjoyed meeting and working with him. I appreciated his willingness to accomodate my schedule to look at multiple homes and answer questions. No pressure, straight forward, very helpful - my family and I really valued his involvement in this process.

Comment Internet Oklahoma City, OK Sep 11, 2011

I visited your web site several times. I read about the neighborhood in general . I also reviewed all of your floor plans and then followed up with Jim to ask questions. Providing reviews from your customers was helpful and made Westpoint Homes appear honest and transparent.

Guildmember since 2007

As a GuildQuality Guildmember, Westpoint Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Westpoint Homes in Norman, OK; Edmond, OK; and Oklahoma City, OK.

In this report, Westpoint Homes has published a summary of the customer feedback they've received since they joined GuildQuality in March 2007. In that time, 533 out of 670 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2013.

Recent Activity

Westpoint Homes received feedback from a customer in Norman, OK.

06/14/13

Westpoint Homes received feedback from a customer in Norman, OK.

06/11/13

Westpoint Homes received feedback from a customer in Edmond, OK.

06/09/13

Westpoint Homes received feedback from a customer in Norman, OK.

06/08/13

Westpoint Homes received feedback from a customer in Edmond, OK.

06/06/13

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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