Jim and DeAnn are the most informed, sweetest, helpful, employees you have!!! Don't ever lose them.They made the whole building/buying experience enjoyable worthwhile, and fun.
Member Profile
Westpoint Homes is a home builder in Edmond, Norman and Oklahoma City and has a solid reputation built on over twenty-five years of professional service. We have consistently been on the top ten new home builder’s list for the Oklahoma City metroplex and have grown to become a leader in home building, land development and commercial construction. Westpoint Homes is committed to providing superior personal service and a high quality product. We believe quality, integrity, and service are the keys to our success and we hope you will find time to visit our model homes and our communities. Read more
Guildmaster Award Winner
2009 Guildmaster With Distinction
2010 Guildmaster With Distinction
2011 Guildmaster With Highest Distinction
2012 Guildmaster With Distinction
2013 Guildmaster With Distinction
Affiliations
GuildQuality
National Association of Home Builders
Central Oklahoma Home Builders Association
Certified Professional Builder - Oklahoma St. HBA
Builders Association of South Central Oklahoma
Customer Feedback Summary
Published Comments
The whole buying process was very smooth from design to closing. It was great, and we have had no issues whatsoever.
Jim truly cares about the families and their needs when they are buying a home. Awesome first impression!Benny always went out of his way to help us if we had a concernPaul does beautiful workCarlos is an artist with tile he loves what he does and it shows in his workmanship!
Frank and I think the people on your staff excell at what they do individually and as a team!
Everyone we worked with went above and beyond our expectations!
I am so happy with my Westpoint Home and have found the entire experience to be very satisfying. I am looking forward to this year and working with the team to recitfy minor issues. So far the team has been most attentive, generous and professional.
Quality of craftmanship and materials. I had a few visits to the home under construction and was able to view the process as it unfolded. In all cases the workers seemed to provide knowledgable and quality craftsmanship. Also, the attention to energy efficiency was of interest to me, as well as the overall aesthetic pleasure of design and placement.
They've really been on top of communicating and reminding us of warranty timelines. Right at the beginning they were very welcoming. They would let us into the house whenever we wanted, and they set up the process for us, which was nice.
Personal interactions with staff. The representatives from WH we met and dealt with were very corteous, attentive and efficient.
Everyone I visited with from tours to picking out interiors were first class
Kristen was very helpful pre-sale and DeAnn has been outstanding to work with on warranty work.
Pre- and post-sales communication was fast and friendly.
I am incredibly happy with the home that I purchased through Westpoint. They have paid attention to detail throughout the home and completed everything on the punch list very quickly. I particularly love all the windows and high ceilings in the house and that the house backs up to the wooded greenbelt along the creek which is beautiful. It is incredible that they have given such attention and provided such nice details and fixtures in a home that is in my price range. I feel that Westpoint homes is an incredible value for the money and that their customer service is really top-notch. As a first-time homebuyer the assistance that they provided was extraordinary and I felt like they provided a lot of support throughout the process. I feel that Westpoint Homes goes above and beyond and the they really care about their customers and want them to be happy in their homes. The gift card that they gave at the closing was so thoughtful and kind and really meant a lot to me. De-Ann and Kristen are really wonderful and answered all my questions throughout the home-buying process. I would gladly recommend Westpoint Homes to any of my friends and colleagues looking to purchase a new home.
I honestly don't have any suggestions for things to change as I was very satisfied with the process and with the customer service that Westpoint Homes has provided.
Research of homes/builders in the surrounding areas.
We were satisfied entirely with the builder and were impressed with the carpentry work and the landscaper that they had chosen. Also, I would like to note that David, the person in charge of warranty work has been great, and so was Deanne, who helped with the interior design of the house.
I think these people are incredible and they stay in time. They care a lot about their business. It is quite refreshing. I am very happy with my home.
Everyone we work with went out of their way to provide us a home we would be proud of. Every issue and problem was quickly and satifactory taken care of for us.
I was most satisfied with the feedback and communication given by Westpoint. Their customer service was great.
Bennie and Jim both need to be recognized for their help in making this the easiest move we have ever had. We absolutely love the area, nice people and great neighborhood.
We Love our house, couldn't have made a better choice of floor plan or Builder. Our neighborhood is quiet and friendly. We Love it.
The area where I was most satisfied with Westpoint Homes was handling the warranty work has been very quick and easy.
Everyone has been nice, attentive, professional and realistic. As a first time (scared) homebuyer, everyone took great care to answer my questions and patiently guide me through the process leading to and during closing, and through the following interactions.
I was most satisfied with the customer service of Westpoint Homes. They were attentive to my needs. Also, the quality of my home is exceptional.
This is the third house my family has built with Westpoint in Deer Creek Village in the last 4 years. That says it all to me.
I was extremely happy with the help from DeAnn on picking tile, paint, flooring, everything for the home, inside and out. She made it easy and fun! I am also so very happy with anything that came up that it only took one phone call to Abdi for an answer!
West Point is honest and full of integrity.
Jim was great to work with! I enjoyed meeting and working with him. I appreciated his willingness to accomodate my schedule to look at multiple homes and answer questions. No pressure, straight forward, very helpful - my family and I really valued his involvement in this process.
I visited your web site several times. I read about the neighborhood in general . I also reviewed all of your floor plans and then followed up with Jim to ask questions. Providing reviews from your customers was helpful and made Westpoint Homes appear honest and transparent.
The attitudes of Jim and Benny.....so helpful and super friendly
Guildmember since 2007
As a GuildQuality Guildmember, Westpoint Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Westpoint Homes in Norman, OK; Edmond, OK; and Oklahoma City, OK.
In this report, Westpoint Homes has published a summary of the customer feedback they've received since they joined GuildQuality in March 2007. In that time, 533 out of 670 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2013.
Recent Activity
Westpoint Homes received feedback from a customer in Norman, OK.
Westpoint Homes received feedback from a customer in Norman, OK.
Westpoint Homes received feedback from a customer in Edmond, OK.
Westpoint Homes received feedback from a customer in Norman, OK.
Westpoint Homes received feedback from a customer in Edmond, OK.
