Thompson Remodeling did a very good job on our kitchen redo. The work was very high quality and completed on time and within budget. I would be happy to be a reference for them at any time for potential customers.
Member Profile
Thompson Remodeling's goal is to make the experience of remodeling your home enjoyable whether it is a kitchen remodel, whole house renovation, master suite, bathroom project, or basement remodel. Read more
Have a question? Pat, Sandie, and Ben Thompson host the Home Improvement Show on Newsradio WOOD 1300. For many seasons Arbitron ratings have ranked their show the #1 most listened to show in the market. Each week people just like you call with questions on some facet of home improvement. Some people want to know what's hot in residential design and others are Do-It-Yourselfers wanting to know how to solve a problem they have encountered mid-project. To listen visit http://www.woodradio.com/main.html.
GuildQuality Partner Affiliations Remodelers Advantage daily5Remodel
Affiliations
GuildQuality
National Association of the Remodeling Industry
National Association of Home Builders
National Remodelors Council
National Kitchen and Bath Association
NAHB Certified Graduate Remodeler
2008 Qualified Remodeler Top 500
NAHB Remodelers
2007 CotY Award
NARI Green Certified Professional (GCP)
EPA Lead-Safe Certified Firm
Green Built Michigan
Customer Feedback Summary
Of 77 customers surveyed, 67 responded
Likely to Recommend
Budget
Clean & Safe
Communication
Construction Quality
Employees & Subcontractors
Expertise
Professional & Organized
Schedule
Trust
Recent Reviews & Published Comments
They were very professional and did exactly what they said they would do. The schedule was followed and there were no horror stories. They've completed two bathrooms and a kitchen for me and I would absolutely recommend them.
Thompson Remodeling Inc.
Thompson Remodeling was very professional as well as they were very personable. They were easy to work with. They were very clear on their ideas and wanted to listen to me on what I wanted.
Thompson Remodeling Inc.
The project plan Ben came up with was very good, timely, and followed very well. TRI has great subcontractors. We especially liked the flooring people who worked endlessly to get us the floors that were JUST RIGHT. The painting was so much better than I expected and the bathroom shower and counter are much better than we hoped for. We love the can light arrangement in the basement and to now have a three way switch for the steps is very nice. All the details were taken care of. It is amazing that in the end having water damage turned out to be the start of something so enjoyable. We didn't just restore - we remodeled. And it got done just the way we wanted - no -better than we originally wanted. It was very nice to have a good insurance company who worked with TRI and vice versa.
We were very pleased with the quality of work and materials. The work was completed on time on a tight schedule. Charlie's attention to detail and to high quality work resulted in a renovation project that will be enjoyed for years.
I have heard of a lot of horror stories about remodeling companies. However, Thompson Remodeling was great and is a very professional company.
They were very good.
They were terrific. We really appreciated the workmanship. It was wonderful. They were extremely organized. Their word was their word. You could trust everything they said and it worked out well.
I've been referring them to everybody. They did a fantastic job! We love them.
It was the first good experience I've had with anybody in construction and I've done many a project.
I would say that on top of the quality of the work they do that is top rate, we appreciate their integrity and their honesty, and we received both. This is our second project with them, they are top rate in everything they do and when we have another project to do, we will use them again.
They were very nice.
They are better than other remodelers.
Guildmember since 2007
As a GuildQuality Guildmember, Thompson Remodeling Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Thompson Remodeling Inc. in Grand Rapids, MI; Ada, MI; E Grand Rapids, MI; Lowell, MI; Jenison, MI; Kentwood, MI; Rockford, MI; Byron Center, MI; Alto, MI; Grandville, MI; and 11 other cities in Michigan.
In this report, Thompson Remodeling Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in October 2007. In that time, 67 out of 77 customers (87%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2012.
Recent Activity
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04/19/12
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04/18/12
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04/18/12
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04/17/12
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03/07/12