The Avenue Kitchens and Baths
www.theavenuekitchens.com
100 Detroit Ave., Suite D
Morton, IL 61550
(309) 266-8126
LinkedInGoogle Local

The Avenue Kitchens and Baths is your premier source for kitchen, bath and interior cabinetry in Central Illinois. We have built a reputation for innovative design and friendly, personal assistance, from the moment you contact us to the day we complete your project. Read more

Creating kitchens is our specialty, designing great layouts with a traffic flow that is perfect for entertaining and everyday family gatherings.

But we do much more than kitchens. We can transform your bathroom into an updated, functional space that is also comfortable and relaxing.

On each project we build your personality into an individual design made just for you. All our work is done with precision craftsmanship, superb finishes and careful attention to quality.

Visit our 3,500-square-foot showroom, which is filled with fresh design ideas, beautiful cabinetry and a variety of styles.

Guildmaster Award Winner 2011 Guildmaster With Distinction
2012 Guildmaster

Affiliations GuildQuality
National Kitchen and Bath Association
Home Builders Association of Greater Peoria
Better Business Bureau
Bath & Kitchen Buying Group

View Customer Feedback by Salesperson
Likely to Recommend
93%
Budget
91%
Clean & Safe
99%
Communication
93%
Construction Quality
93%
Employees Professionalism
99%
Problem Resolution
92%
Sales & Design Team
100%
Satisfied Wants/Needs
95%
Subcontractors Professionalism
94%
Trust
99%
Comment Satisfaction/Concerns Creve Coeur, IL Jan 27, 2012

I am extremely satisfied in every area. Janice was extremely helpful and confident. I can't say enough good things about her.

Comment Satisfaction/Concerns Peoria, IL Dec 09, 2011

I was most satisfied with the way Jenny took her time. I felt like she was attentive to my needs throughout the whole process. She was very dependable and led me to make the right decisions.

Comment Additional Comment Morton, IL Nov 29, 2011

I was very pleased with both the sales and the craftsmanship. It was a good experience all around.

Comment Satisfaction/Concerns Morton, IL Nov 29, 2011

I like their timeliness and cleanliness, and they treated my property like it was their own.

Comment Satisfaction/Concerns Groveland, IL Oct 21, 2011

This is our second bar built by The Avenue & we love both experiences. Jenny was so great to work with & her boss even came to our house 2 times to check out the project.

Comment Satisfaction/Concerns Pekin, IL Sep 16, 2011

Everything was just fine, I could not ask for anything better, I will use them again in the future.

Comment Satisfaction/Concerns Washington, IL Aug 10, 2011

I was completely satisfied in all areas. Jenny was great to work with.

Comment Additional Comment Tremont, IL Jul 15, 2011

We love our new kitchen! Everything turned out exactly as we planned..maybe even better than we could have imagined! The quality of the products provided by The Avenue is outstanding. Janet took a great amount time and effort to design the perfect layout for the space we were dealing with as our project was a remodel. She listened to everything we wanted in a finished project and added her talent in details and design for aesthetics also. We have received numerous compliments from guests to our home. We are happy to tell them that Janet and The Avenue are who we would recommend to anyone!

Comment Letter of Recommendation Morton, IL Jun 14, 2011

I think our bathroom tuned out extremely well and can be shown as a good example to others for completed projects by The Avenue

Comment Satisfied Wants/Needs Morton, IL Jun 14, 2011

I love our bathroom! Because of health issues we needed to make the shower more handicapp accessible. Janet working closely with contractor to ensure grab bars were placed in correct position and design completed as request. She did exceptional job.

Comment Satisfaction/Concerns Morton, IL May 23, 2011

Janet and Travis were both great to work with and the cabinets are beautiful. Thanks!

Comment Satisfaction/Concerns East Peoria, IL May 03, 2011

I think a couple of things really stand out, like the level of communication. When they're in your home they have a lot of consideration while working and cleaning up. It was more like having a social visitor. They're very considerate. I enjoyed every phase of this experience, and each of the people. They're all very knowledgeable and professional, and they're easy to communicate with.

Comment Satisfaction/Concerns Morton, IL Mar 22, 2011

Janet is fabulous to work with! I knew she wanted the best for us and worked really hard to help us acheive it.

Comment Additional Comment Morton, IL Mar 21, 2011

We have worked with the designer there in the past even though it was with another company we have always been extremely pleased with her and the work that she does.

Comment Satisfaction/Concerns Bartonville, IL Mar 16, 2011

Overall, I was satisfied with them. They did a good job and were very helpful.

Comment Satisfaction/Concerns Peoria, IL Mar 04, 2011

The courtesy and professionalism throughout the entire process made the whole experience a pleasant one. Jenny was extremely knowledgeable and a pleasure to work with.

Comment Satisfaction/Concerns Peoria, IL Dec 27, 2010

Jenny was always prompt and courteous! It was a pleasure to work with her!

Comment Satisfaction/Concerns Morton, IL Nov 05, 2010

I'm very satisfied with the Designer help with choosing colors and material that go together. The workmanship was very good.

Comment Additional Comment Morton, IL Nov 01, 2010

Janet was wonderful to work with. She was very helpful and knowledgeable and really helped us find what we were looking for. We had our whole house re-done, we had a fire, and the kitchen is now my favorite and it is just beautiful, I love it.

Comment Additional Comment Morton, IL Oct 22, 2010

I really was happy with everybody and I would recommend them. Excellent quality and excellent service.

Comment Satisfaction/Concerns Deer Creek, IL Jun 24, 2010

I really liked that the designer could kind of envision the finished product where I couldn't, they had good vision.

Comment Satisfaction/Concerns Morton, IL May 19, 2010

We really had no problems. Everything went well. I was very impressed that they were able to complete the job in just three weeks. I think that's pretty amazing.

Comment Additional Comment Morton, IL May 03, 2010

They have a great display room and they are very helpful when you walk in.

Comment Satisfaction/Concerns Bloomington, IL May 02, 2010

Janet Rocke did a wonderful job! We liked the way she approached our intial meeting, getting to know our likes and dislikes, asking what worked well in our current kitchen and what we wished we could change. From that discussion, her creative abilities took over and she helped us design our dream kitchen.Janet was sensitive to our budget, but wasn't afraid to offer higher-priced alternatives for us to consider. As a reseult, I think we ended up with a design that was not only functional, but added flare and style we wouldn't have otherwise considered on our own.We were extremely pleased with the communication and ease of coordination that took place between The Avenue and Menold Construction. Janet had all the cabinets, plumbing,backsplash tile, wood flooring, etc. ordered well in advance so it was ready to go at the time Menold needed it. As a result, there were no delays and the project actually completed ahead of shcedule.The kitchen has exceeded our expectations, and The Avenue Kitchens and Baths made the experience a very positive one.

Guildmember since 2010

As a GuildQuality Guildmember, The Avenue Kitchens and Baths relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of The Avenue Kitchens and Baths in Morton, IL; Pekin, IL; Peoria, IL; Tremont, IL; Washington, IL; East Peoria, IL; Bloomington, IL; Metamora, IL; Mapleton, IL; Groveland, IL; and 14 other cities in Illinois.

In this report, The Avenue Kitchens and Baths has published a summary of the customer feedback they've received since they joined GuildQuality in January 2010. In that time, 83 out of 108 customers (77%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.

Recent Activity

The Avenue Kitchens and Baths received feedback from a customer in Minier, IL.

05/23/12

The Avenue Kitchens and Baths received feedback from a customer in Morton, IL.

05/22/12

The Avenue Kitchens and Baths received feedback from a customer in Roanoke, IL.

05/13/12

The Avenue Kitchens and Baths received feedback from a customer in Pekin, IL.

05/02/12

2012 Guildmaster Application

The Avenue Kitchens and Baths is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, The Avenue Kitchens and Baths must survey all of their customers.

The review period for this member is closed.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

Read the complete Terms of Use