I am extremely satisfied in every area. Janice was extremely helpful and confident. I can't say enough good things about her.
Member Profile
The Avenue Kitchens and Baths is your premier source for kitchen, bath and interior cabinetry in Central Illinois. We have built a reputation for innovative design and friendly, personal assistance, from the moment you contact us to the day we complete your project. Read more
Creating kitchens is our specialty, designing great layouts with a traffic flow that is perfect for entertaining and everyday family gatherings.
But we do much more than kitchens. We can transform your bathroom into an updated, functional space that is also comfortable and relaxing.
On each project we build your personality into an individual design made just for you. All our work is done with precision craftsmanship, superb finishes and careful attention to quality.
Visit our 3,500-square-foot showroom, which is filled with fresh design ideas, beautiful cabinetry and a variety of styles.
Guildmaster Award Winner
2011 Guildmaster With Distinction
2012 Guildmaster
Affiliations
GuildQuality
National Kitchen and Bath Association
Home Builders Association of Greater Peoria
Better Business Bureau
Bath & Kitchen Buying Group
Published Comments
I was most satisfied with the way Jenny took her time. I felt like she was attentive to my needs throughout the whole process. She was very dependable and led me to make the right decisions.
I was very pleased with both the sales and the craftsmanship. It was a good experience all around.
I like their timeliness and cleanliness, and they treated my property like it was their own.
This is our second bar built by The Avenue & we love both experiences. Jenny was so great to work with & her boss even came to our house 2 times to check out the project.
Everything was just fine, I could not ask for anything better, I will use them again in the future.
I was completely satisfied in all areas. Jenny was great to work with.
We love our new kitchen! Everything turned out exactly as we planned..maybe even better than we could have imagined! The quality of the products provided by The Avenue is outstanding. Janet took a great amount time and effort to design the perfect layout for the space we were dealing with as our project was a remodel. She listened to everything we wanted in a finished project and added her talent in details and design for aesthetics also. We have received numerous compliments from guests to our home. We are happy to tell them that Janet and The Avenue are who we would recommend to anyone!
Completely satisfied!
I think our bathroom tuned out extremely well and can be shown as a good example to others for completed projects by The Avenue
I love our bathroom! Because of health issues we needed to make the shower more handicapp accessible. Janet working closely with contractor to ensure grab bars were placed in correct position and design completed as request. She did exceptional job.
Janet is the best! She is always open to comments and suggestions
Janet and Travis were both great to work with and the cabinets are beautiful. Thanks!
I think a couple of things really stand out, like the level of communication. When they're in your home they have a lot of consideration while working and cleaning up. It was more like having a social visitor. They're very considerate. I enjoyed every phase of this experience, and each of the people. They're all very knowledgeable and professional, and they're easy to communicate with.
Can't wait to do our next project with them!
Janet is fabulous to work with! I knew she wanted the best for us and worked really hard to help us acheive it.
We have worked with the designer there in the past even though it was with another company we have always been extremely pleased with her and the work that she does.
Overall, I was satisfied with them. They did a good job and were very helpful.
The courtesy and professionalism throughout the entire process made the whole experience a pleasant one. Jenny was extremely knowledgeable and a pleasure to work with.
Jenny was always prompt and courteous! It was a pleasure to work with her!
I'm very satisfied with the Designer help with choosing colors and material that go together. The workmanship was very good.
Janet was wonderful to work with. She was very helpful and knowledgeable and really helped us find what we were looking for. We had our whole house re-done, we had a fire, and the kitchen is now my favorite and it is just beautiful, I love it.
The whole thing from beginning to end was just fantastic.
Easy process, quality installation, as agreed. No problems
I really was happy with everybody and I would recommend them. Excellent quality and excellent service.
Overall, it was a very good experience. They did a fine job.
I really liked that the designer could kind of envision the finished product where I couldn't, they had good vision.
We really had no problems. Everything went well. I was very impressed that they were able to complete the job in just three weeks. I think that's pretty amazing.
They have a great display room and they are very helpful when you walk in.
Janet Rocke did a wonderful job! We liked the way she approached our intial meeting, getting to know our likes and dislikes, asking what worked well in our current kitchen and what we wished we could change. From that discussion, her creative abilities took over and she helped us design our dream kitchen.Janet was sensitive to our budget, but wasn't afraid to offer higher-priced alternatives for us to consider. As a reseult, I think we ended up with a design that was not only functional, but added flare and style we wouldn't have otherwise considered on our own.We were extremely pleased with the communication and ease of coordination that took place between The Avenue and Menold Construction. Janet had all the cabinets, plumbing,backsplash tile, wood flooring, etc. ordered well in advance so it was ready to go at the time Menold needed it. As a result, there were no delays and the project actually completed ahead of shcedule.The kitchen has exceeded our expectations, and The Avenue Kitchens and Baths made the experience a very positive one.
Guildmember since 2010
As a GuildQuality Guildmember, The Avenue Kitchens and Baths relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of The Avenue Kitchens and Baths in Morton, IL; Pekin, IL; Peoria, IL; Tremont, IL; Washington, IL; East Peoria, IL; Bloomington, IL; Metamora, IL; Mapleton, IL; Groveland, IL; and 14 other cities in Illinois.
In this report, The Avenue Kitchens and Baths has published a summary of the customer feedback they've received since they joined GuildQuality in January 2010. In that time, 83 out of 108 customers (77%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
The Avenue Kitchens and Baths received feedback from a customer in Minier, IL.
The Avenue Kitchens and Baths received feedback from a customer in Morton, IL.
The Avenue Kitchens and Baths received feedback from a customer in Roanoke, IL.
Via Twitter: Kitchen completed in TN, yes, we can do projects out of state!!!! http://t.co/FDxi3zvc
The Avenue Kitchens and Baths received feedback from a customer in Pekin, IL.
2012 Guildmaster Application
The Avenue Kitchens and Baths is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, The Avenue Kitchens and Baths must survey all
of their customers.
The review period for this member is closed.
