I contacted several other builders. The presentation Rittenhouse made to us showed they would be a good company to work with. We communicated with them everyday. They have a good system and keep you up to date with everything. We have talked to our salesman and he said we would have some fun. I wasn't sure at first, but it was a fun and very pleasant experience for us. They probably used four or five subcontractors, and they were all great people to deal with.
Rittenhouse Builders makes it easy for you to get your projects started and we provide all the necessary services to handle all aspects of your project. This means we can be your architect, general contractor, or even repair person for those little projects that come up from time to time. Rittenhouse Builders can handle it all. Read more
I was most satisfied with the quality of the workmanship and the care that they took. I was also satisfied with the communication throughout the project and their willingness to address issues. Those areas were outstanding.
We couldn't be more pleased with the final outcome of our home renovation. Some would have called it a kitchen renovation, but for us it has changed our lives and how we live in our home. It was done ON TIME AND ON BUDGET!! It was a challenging job and RB took on the challenge ---thank you from the bottom of our hearts!
Jason Johanson, Bonnie Bruner, George Metzler were exceptional people to work with in every regard.
Jason was a top-notch supervisor assigned to our project. Jason is the guy who everyone would want to run their job. I am a finished carpenter and I see his fine qualities. Jason is a very dedicated man to his employer and his customer. The framing crew was awesome; electricians did everything we asked them to do; HVAC figured a way to heat and air condtion our home in the most cost-effective manner; and plumbers were courteous.
Bonnie was very helpful. At the start of the project she guided us with lighting selection and took care of the fan order. She kept us up to date as best she could on the daily/weekly schedule.
I was most satisfied with the communication they kept with us throughout the process. George, our salesman, was great to work with. Bonnie helped my wife with picking our things for our project. The whole staff was very helpful.
Jason did a great job communicating the schedule.The entire staff was hard working and friendlyDean came up with solutions and made the job work out well.
Details. Ryan spent the time at every step to make sure the details were taken care of.
I was given a date for the project to begin and given a time frame for completion including dates in which what project would take place. It all went to plan just as the schedule suggested.
I can't say enough about John Fairfield. He was courteous and made every attempt not to interrupt the flow of my family's daily routine. He listened to my concerns, changes, and additions and made it all happen seamlessly.
I thought that the project manager Ryan Rittenhouse did a really excellent job of keeping me apprised of the situation and keeping my expectations on track as to what they were doing.
I was really happy with them! They were a fantastic company and they met our expectations. I couldn't have asked for better in a builder.
Jon Pershall was awesome.
Rittenhouse Builders does quality work on a timely basis, and they do it at an extremely reasonable price. They approach each of their jobs as if they're working on their own house.
We began our relationship with Rittenhouse Builders in 2004. After interviewing several contractors, we selected the team at Rittenhouse. Construction projects can be stressful; however, the team at Rittenhouse provides assurance through consistent communication, outlining all processes and keeping things neat and tidy. This year we will start our 4th project with Rittenhouse Builders. The quality of workmanship is outstanding!
Great work crew. Very personable. Easy to work with. Project administrator back in the office was very responsive. System for tracking the addendums and the project overall is very clear, straightforward, and valuable.
They were all great to work with -- very nice group of people that you enjoyed working with, did excellent work and were very fair and accommodating with costs etc.
I was most satisfied with the value offered, and that they match their solution to what my needs and goals are. They are not trying to up sale me.
I would like to recognize Dean Rittenhouse for his exceptional service.
I offer Rittenhouse's name to all, who come to our home, especially when they comment on how nice the home addition and the basement renovation look.
Ryan Rittenhouse - he became part of our family for almost a year between the two projects and we always felt like he was giving our project the care and attention he would give to one at his own home.
The Rittenhouse team and all of their subcontractors were excellent. They are knowledgeable, local, experienced and fun people - which is important when they are going to be in your home every day for an extended period of time.
Rittenhouse Builders' work is always professional, and they always stick to their prices. They are prompt, and I haven't had any problems with them. I like the work they do. I will continue to call them. We're going to work with them again in the spring.
We've always been pleased with Dean Rittenhouse. One of his crew, John Fairfield, does excellent work and is very nice.
Ryan Rittenhouse and Bonnie both did great jobs.
Not at this time, but anyone I do speak with that I know is looking for a quality company, will get all the details about Rittenhouse.
Rittenhouse definatley did a GREAT job on our house. Solid, quality, timely, attention to detail and concerned about our concerns. We felt like part of the company during and after construction.
I was satisfied with their prompt response.
Their construction was very good, I was satisfied with the final results.
As a GuildQuality Guildmember, Rittenhouse Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Rittenhouse Builders in West Chester, PA; Downingtown, PA; Exton, PA; Malvern, PA; Paoli, PA; Glenmoore, PA; Wayne, PA; Coatesville, PA; Glen Mills, PA; Radnor, PA; and 18 other cities in Pennsylvania and Connecticut.
In this report, Rittenhouse Builders has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 65 out of 89 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2013.
Rittenhouse Builders received feedback from a customer in Ambler, PA.
Rittenhouse Builders received feedback from a customer in Downingtown, PA.
Rittenhouse Builders received feedback from a customer in Bryn Mawr, PA.
Rittenhouse Builders received feedback from a customer in Plymouth Meeting, PA.
Rittenhouse Builders received feedback from a customer in West Chester, PA.