Merrick Construction, Inc.
Merrick did a terrific job. Everything was done with quality and integrity and in the time expected. I am delighted with my house now that it is complete.
Member Profile
Merrick Construction, Inc. has been serving the fine home building and remodeling needs of Monmouth County residents and businesses for over 20 years. Like other successful companies in the industry, Merrick Construction, Inc. started out small and steadily grew into one of New Jersey’s leading custom home builders & remodelers. We are an established and well-known company in Rumson and Fair Haven, and have built a solid reputation among the residents and business owners in those towns and the surrounding areas. Our projects range from small renovations to 12,000 sq. ft. custom homes. Additionally, we are currently working on and have completed light commercial projects. The Merrick Construction team is dedicated to providing the highest quality work and greatest attention to detail with every project. One of the keys to providing outstanding service for our clients is the care and attitude we take in planning and scheduling our projects for success. We encourage an open and honest environment that capitalizes on the strength of the entire project team beginning in pre-construction through the construction closeout process. The Merrick Construction team consists of several key players. We have on-site project managers working in the field to make sure that all projects are running smoothly and efficiently. In addition, we have several high-end finish carpenters working on various projects and an office support staff available to answer the phone and email correspondence. It is important that our customers know that we are available to them if they have a problem or concern. Our customer’s are always satisfied with the service they receive from Merrick because the lines of communication are always open. Weekly meetings are scheduled with the home/business owner, which in turn, ensures that our customers are kept apprised on each phase of their project. All special order materials are reviewed and signed off on prior to ordering; this prevents incorrect orders and lost time. We apply a proven approach to planning, scheduling and estimating to establish a thoughtful approach to the construction process. Read more
Ultimately, our client’s satisfaction and referrals are our reward.
Guildmaster Award Winner
2010 Guildmaster With Distinction
2011 Guildmaster With Distinction
2012 Guildmaster With Highest Distinction
GuildQuality Partner Affiliations Remodelers Advantage Remodeling's Big50 daily5Remodel
Affiliations
GuildQuality
National Association of Home Builders
2-10 Home Buyers Warranty
The National Federation of Independent Business
Customer Feedback Summary
Of 67 customers surveyed, 56 responded
Letter of Recommendation
Likely to Recommend
Carpenter Satisfaction
Clean & Safe
Communication
Construction Quality
Employees & Subcontractors
Expertise
Overall Experience
PM Problem Resolution
Problem Resolution
Professional & Organized
Project Manager
Project Progression
Punchlist
Sales Process Attentiveness
Schedule
Selections Process
Trust
Recent Reviews & Published Comments
Our project manager, Rich, has made a concerted effort to keep us informed on a daily basis. I appreciate all his professionalism and focus on our project. To date, the quality and creativity on the job has surpassed our expectations.
Merrick Construction, Inc.
In the beginning we chose Merrick Construction because there was a level of trust that they would commit to doing what they said they would do, and for the agreed upon price. During the process they were easy to work with and met their commitments along the way. In the end I am happy that they stuck with the plan. There were no surprises along the way.
It was a combination of cost and trust that they would do the job.
We choose Merrick Construction because I think they'll do the best job from all the contractors I've spoke to. A lot of it had to do with how efficient they'll be.
Merrick Construction, Inc.
Working with Merrick Construction, Inc. to complete a Deck and Railing project at our Condominium complex turned out to be a pleasant experience. Merrick took the time to understand the project early on, delivered an accurate proposal, and stuck to the delivery of the contract with no surprises along the way.
I'd like to recognize Tim Cross for his exceptional service. He took the time to understand the project early on, delivered a fair proposal, and stuck to the delivery with no surprises along the way.
Merrick Construction, Inc.
We are in the early stages of building our dream home and we are getting exactly the service we expected from Merrick. We have very high expectations for the remainder of the project and are confident that Merrick will continue to deliver.
Merrick Construction, Inc.
We've worked with various contractors over twenty-five years. Some of them have been excellent, but none of them have been as good as Merrick Construction. Their level of caring about the client and attention to detail is unmatched.
They were above what was expected.
RJ follows up with everything , and made sure everything was done in a timely manner. Tim Cross came out and follow through with us to make sure we were happy.
Merrick Construction did not fall short of my expectations, in fact they ezceeded all of my expectations.
Professionalism and timing. Great to work with all of the employees and subcontractors!
Tim's attitude in general made it a pleasure to build a house
Excellent customer service, demonstrated willingness to go above and beyond and strong relationships with old clients
We would recommend Merrick Construction to anyone looking to do a home project and would use Merrick Construction if we ever do any projects in the future. We've built 3 houses and our experience with Merrick was completely superior to all of our other projects.
Everyone we worked with were professional and helpful.
Keeping on schedule and getting us in our house by a certain deadline. Always having a resolution to any unforeseen problem that arose.
Very high qualty sevice, workmanship, and materials
It was done in such a professional manner. Everything was clean and neat. The staff was of reproach - They had the keys to my house during the project while we were still living there, and I never once felt unsafe.
Exemplary!
Absolutely immaculate!
I feel Tim Cross is very professional and easy to work with, and he does everything in a timely manner.
I've built many houses in the past, and it was a pleasure to deal with such a stress-free environment.
Everything was absolutely done on time and professionally, so none.
It was excellent on all counts!
The entire crew! They were all great! Tim and Allan and everybody!
Everyone has done a Great job from office staff to the on-site workers. We are Very pleased with everyone's level of professionalism and craftmanship.
Photos
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Guildmember since 2009
As a GuildQuality Guildmember, Merrick Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Merrick Construction, Inc. in Rumson, NJ; Fair Haven, NJ; Shrewsbury, NJ; Little Silver, NJ; Holmdel, NJ; Rumson,, NJ; Red Bank, NJ; Tinton Falls, NJ; New York, NY; Monmouth Beach, NJ; and 9 other cities in New Jersey.
In this report, Merrick Construction, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2009. In that time, 56 out of 67 customers (84%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
Merrick Construction, Inc. received feedback from a customer in Rumson, NJ.
05/17/12
Merrick Construction, Inc. received feedback from a customer in Tinton Falls, NJ.
02/13/12
Merrick Construction, Inc. received feedback from a customer in Fairhaven, NJ.
02/01/12
Merrick Construction, Inc. received feedback from a customer in Rumson, NJ.
01/08/12
Merrick Construction, Inc. received feedback from a customer in Shrewsbury, NJ.
01/03/12
2012 Guildmaster Application
Merrick Construction, Inc. is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Merrick Construction, Inc. must survey all
of their customers, with the following exceptions: Projects under 100 SF
If you are a recent customer of Merrick Construction, Inc. and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Merrick Construction, Inc.'s application.