No. They did a good job troubleshooting an old house!
Member Profile
The McClurg team has a long-standing reputation in Central New York for offering well-conceived, knowledgeable solutions that meet their clients' remodeling and construction needs. The company, which was started by Scott McClurg in 1978, undertakes about 200 remodeling projects a year. These projects are of all sizes and include kitchens and bathrooms, exterior living spaces, basement conversions, large-scale renovations - both inside and out -and additions. The company also handles commercial remodeling and renovations, builds two or three custom homes each year, and has a successful Home Repair division for smaller projects. Read more
Guildmaster Award Winner
2010 Guildmaster With Distinction
2011 Guildmaster With Distinction
2012 Guildmaster With Distinction
GuildQuality Partner Affiliations Remodeling's Big50 James Hardie Preferred Remodeler
Affiliations
GuildQuality
National Association of Home Builders
ENERGY STAR
Builder 20 Club
Chrysalis Award
Customer Feedback Summary
Of 397 customers surveyed, 312 responded
Likely to Recommend
Recent Reviews & Published Comments
My Lead Carpenter, Jim Kelley did an exceptional job.
McClurg Remodeling & Construction
I have used McClurg since 1984 and I cannot imagine calling anyone else for anything. I have even used them for doing work on our summer home in New Jersey. As long as they continue to be excellent and remain in service, I will use them for anything.
Response From
McClurg Remodeling & Construction
May 04, 2012
The Poiesz family and the McClurg Team have worked together for over 20 years .I consider Bernie and Elvira as a good friends . They are both wonderful people .
I have worked with Tyler, the interior carpenter, multiple times and he is excellent each time he does work for us.
McClurg Remodeling & Construction
They were very professional. They did great quality work. Every contractor, subcontractor, and sales representative we dealt with was very thorough. Everything we expected was provided.
Response From
McClurg Remodeling & Construction
Apr 26, 2012
We truly appreciate when clients see the the value our company provides . Thanks for the accolades we present all of these to the entire company
Pete Henderson and Mark Waite.
I wish I could use McClurg all the time!
McClurg Remodeling & Construction
McClurg was wonderful to work with. As true professionals, they listened to what I wanted, provided great suggestions when I didn't know what I wanted, and created a wonderful stair system in my house that has transformed it! Scott McClurg was very good with his communication of the project status. He listened and responded to every concern that I had along the way!
Response From
McClurg Remodeling & Construction
Apr 02, 2012
Thanks for the accolades . We strive to do a great job and obtain clients for life . Thank you Linda for the kind words . These are read in front of the entire company . Showing the importance of customer satisfaction .
Mike did a wonderful job! He is truly an artist at what he does. I never worried about quality. He is also very trustworthy. I allowed him to work in my house while I was at work.
Thank you for this opportunity. We apologize our response was not more timely. The GuildQuality was patient and courteous in pursuing this feedback.
Jim Pitts is absolutely phenomenal. He is professional, courteous, anticipates customer needs and addresses them, keeps customer abreast of plans or necessary changes.
This is the 12th time we have done business with them! Everything was done to perfection. We will have them again.
Lauren provided us with exceptional service.
McClurg Remodeling & Construction
This company is the most professional, skilled, responsible company that I have ever hired. The owner, Scott McClurg and every single member of the team who worked on my project were terrific. I would highly recommend this company to anyone I know.
Jeff Livingstone and Jim Welsh
McClurg Remodeling & Construction
Our experience with the McClurg Remodeling & Construction company was outstanding. The construction of our deck was made exactly as we requested. Everyone we encountered during the project was professional and courteous. The end result was beyond what we had hoped for. And the communication of the McClurg staff was exceptional. Highly recommended!
Response From
McClurg Remodeling & Construction
Feb 07, 2012
Thanks for the "atta boys" we really do all that we can to make the experience exceptional Thank you , thank you and agin thank you Regards Scott
No.
Jeff Livingstone, Project ManagerJayson Breckheimer, Project Consultant
The final step of the construction project was delayed due to the lateness of the material company to obtain a sliding glass storm door. This was NOT the fault of McClurg. We received an apology letter from the material supply company. And McClurg was OUTSTANDING in their professionalism, courtesy and communication during the delay!
A thoroughly positive experience.
Nothing I can think of.
Jeremy & Don
McClurg Remodeling & Construction
We had a great experience! Everyone was very professional and timely. The quality of people at McClurg and their contractors are exceptional and I was very comfortable with them in and out of our home.
Response From
McClurg Remodeling & Construction
Jan 25, 2012
We live for these kind of reviews . They are all presented to the entire company so that we can continue to create customers for life Thanks to Mr and Mrs Bray for the kind reviews and work Regards and again thanks Scott F. McClurg
Everything was exceptional for us.
Jeff Livingstone was exceptional to work with. He was our project manager and on top of our project and making sure our needs were met.Fred Jacques was a great first face and impression of McClurg. He walked us through the whole process leading up to the work and was also here for us throughout the project.
We couldn't be more pleased with our remodeled kitchen. The design is both functional and aesthetic. McClurg builds incredible kitchens. However, we have also used the same skilled people for smaller jobs on our home. Our friends who have saw the before and after results of our kitchen project also agree!
McClurg Remodeling & Construction
Our project was a complete kitchen remodel which involved tearing down a wall separating the kitchen from the diningroom. We hired McClurg to design and build the space for us. They are one of the few remodeling firms in CNY providing a comprehensive service to homeowners, from creating plans,;shopping for cabinetry, counters lighting and plumbing fixtures to implementing construction. Their employees are highly skilled and we trusted them implicitly in our home.
Jim Welsh, the lead carpenter for our project is a giftedl craftsman. He monitored every detail and worked with us in implementing the design for our kitchen. The carpentry is exceptional with great care given to installing moldings and wood flooring. He was on time and made sure that the work site was clean and secure at the end of the day. He was also kind to our pet cats.
Jeff Loefstedt provided me with exceptional service!
jaysen
Guildmember since 2007
As a GuildQuality Guildmember, McClurg Remodeling & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of McClurg Remodeling & Construction in Syracuse, NY; Skaneateles, NY; Marcellus, NY; Manlius, NY; Jamesville, NY; Fayetteville, NY; Liverpool, NY; Camillus, NY; Baldwinsville, NY; Tully, NY; and 27 other cities in New York.
In this report, McClurg Remodeling & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in October 2007. In that time, 312 out of 397 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
Via Twitter: Johnson Family TV Special #constantcontact http://t.co/4lHwXvDk
05/17/12
Via Twitter: Comment from a customer in Syracuse, NY: "No. They did a good job troubleshooting an old house!" View all recent... http://t.co/2tCdrD1C
05/09/12
Via Twitter: Comment from a customer in Syracuse, NY: "My Lead Carpenter, Jim Kelley did an exceptional job." View all recent... http://t.co/zdD459cE
05/09/12
McClurg Remodeling & Construction received feedback from a customer in Syracuse, NY.
05/08/12
Via Twitter: FYI. Channel 9 will broadcast a one hour news special about the Johnson Family Home Project on Friday, May 25th from 9:00 p.m. to 10:00 p.m.
05/08/12
2012 Guildmaster Application
McClurg Remodeling & Construction is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, McClurg Remodeling & Construction must survey all
of their customers.
The review period for this member is closed.