McArthur Homes is the best in the business. I've been selling homes in Utah for over 14 years. As a real estate broker, I'm very familiar with local home builders - when it came time to choose mine, I had no hesitation choosing McArthur.
2009 Guildmaster Winner 2005 Utah Home Builder of the Year 2003 3rd Place - National Customer Service Award 2002 Parade of Homes "People Choice" 2001 Greater Salt Lake Area Home Builder of the Year Read more
Guildmaster Award Winner
2009 Guildmaster
2010 Guildmaster With Distinction
2011 Guildmaster
Affiliations
GuildQuality
National Association of Home Builders
ENERGY STAR
National Association of Realtors
Salt Lake Home Builders Association
SMA Consulting
McArthur Homes is the best in the business. I've been selling homes in Utah for over 14 years. As a real estate broker, I'm very familiar with local home builders - when it came time to choose mine, I had no hesitation choosing McArthur.
Jesse Curtis is the best in the business. I sold new homes for nine years. I know how difficult the job is but he makes it look very easy. He was always professional and available (even on his days off). I was amazed at how on top of things he was with every customer, not just us.
Honestly the entire process was fantastic from day one.
Andra was fantastic.
Jeff McFarlane. Thanks for being there for us, and for giving us a wonderful experience with home building!!!
Jeff followed through every detail, and found solutions for everything that might have been a challenge. I have friends who have told me of their nightmare experience in building their home with other builders, but my experience with McArthur Homes has been very positive. From the start to the end, the entire process of building our home has been a joyous one, thanks to the professionality and the attention to detail of the staff. Thanks, McArthur Homes!!
Thank you for providing a great product, homes and neighborhood design, and for caring about the quality of your work! We love our home!
I was most satisfied with how McArthur Homes worked with me with me being in a wheelchair. They did that by making doors wider to accommodate for my chair and they did not charge a lot or in some cases not at all for those things.
Jesse was extremely professional and always helpful, as was the staff at the Design Center.
We are very satisfied with our experience with McArthur Homes. We love them and would use them again in the future. We would recommend McArthur Homes to a friend or family member. We didn't have any problems during our experience.
McArthur Homes builds quality homes. We enjoyed our overall experience and hope to live in our new home for a long time. We would recommend McArthur to our friends and family.
Jeff was great. In addition, Scott (mortgage company) very easy to work with.
MacArthur was great about helping you choose a house to fit your needs, laying out the options for you and guiding through the home selection process. The design center is thorough and great. The prebuild meeting is so helpful, and I liked going through the house at the 4-way inspection. the home orientation tour was a good end to the home build and a good introduction to maintaining your new home.
Roger during the design meeting and john with the orientation tour were amazing.
I would like to recognize Andra Killian and Adam at McArthur Homes for their exceptional service. They did a good job.
My Dad is a real estate agent and because he's so good at what he does, I found myself being pretty picky when we came across other agents in my search for a home. My dad is a hard worker, honest, follows through, etc. We worked with agents who didn't follow through and who were completely in it for the money... this was obvious. When we came across Jesse Curtis, I was amazed to find he possessed the same qualities as my Dad. He was amazing to work with!! He makes me feel like I can still contact him to this day, no matter what! He's so willing to help out, no matter how tedious the job. He's awesome!! He is the reason I bought through McArthur. I've talked with friends who have worked with Jesse as well, and they all have the exact same praise to give in his behalf! I have been so impressed with his work ethic, his honesty and his follow through. My Dad was impressed also. Dave McArthur was also extremely helpful and kind. As the owner, I appreciated him taking time to let me know that my situation mattered to him... something I won't forget. He took the time to respond to emails, and was sincere in his efforts to make sure I was happy. It seems as though this really is a wonderful company. I have been impressed with the owners and with Jesse for making this an overall good experience for me. Also, Jamie at the design center was great! She took as much time with me as I needed and was very helpful. I also appreciated John's help during my walk-through. His attention to the details amazed me. He also made me feel like no problem was too small to fix. Loved him! I could tell he understands how to make the customer feel important. Instead of brushing over repairs that were needed, he took the time to really notice anything that needed improving and seemed to find more than I did. He was awesome. I love the layout of my home... so impressive in comparison to other townhomes I looked at. I do wish my pantry was a little bigger, but I'm thankful to have one!
Everyone we worked with was pretty great. We felt that Jon Crookston, Jeff Mcfarlane and Roger Bess were especially helpful and patient when working with us.
Jeff Macfarlane was very professional and very friendly.
They were very thorough and easy to work with.
I was probably most satisfied with the design studio because it was no pressure. It seemed like any option was a good one, and they really kept my budget in line when looking for upgrades.
I am most satisfied with the options for the home and how they took us through the process. I am also satisfied with the quality.
The communication was good. We knew what was going on and any changes.to the schedule. The home was completed faster than expected. We has others come to inspect the home and they were also impressed with the workmanship. The others were inspectors for other new home builders
I was most satisfied with Jesse Curtis, he really enjoys what he does and does a great job at it. He made it enjoyable.
We found McArthur Homes to be very professional, outgoing and willing to listen to our positions and our wants. We found everyone to be positive and pleasant to work with.
Jesse Curtis was incredibly easy to work with and went out of his way to keep us in the loop about the status of the building process.
My experience with McArthur Homes was a great. I found them to be friendly and professional. Our home is beautiful, the materials are of great quality and I am extremely satisfied.
I was satisfied with everything. They were very informative they kept us in the loop. The material was high quality and professional. Nothing really stands out because it was very good the whole way through.
As a GuildQuality Guildmember, McArthur Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of McArthur Homes in Lehi, UT; Eagle Mountain, UT; Herriman, UT; Her, UT; and Eagle Mountian, UT.
In this report, McArthur Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 34 out of 58 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
McArthur Homes received feedback from a customer in Lehi, UT.
McArthur Homes received feedback from a customer in Eagle Mountain, UT.
McArthur Homes received feedback from a customer in Lehi, UT.
McArthur Homes received feedback from a customer in Herriman, UT.
Via Twitter: The Helpful Handyman: Your Main Water Line http://t.co/poRf7kk7
McArthur Homes is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, McArthur Homes must survey all
of their customers.
The review period for this member is closed.
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.
Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.