Schedule problems, if they say morning the installers could call and say afternoon. Called back they only have one person that does the schedule and she was on vacation.
LeafGuard is North America's number one choice for one piece seamless gutter protection. Well informed homeowners have been choosing LeafGuard to safeguard their homes from falling leaves since 1993. LeafGuard gutters are guaranteed not to clog for as long as you own your home, or LeafGuard will come out and clean them for free. Which means saying goodbye to the dangerous, disgusting job of climbing ladders to clean out your gutters, or the expense of hiring someone else to do it. With your gutters running free and clear, you needn't worry about water damage to your home. LeafGuard gutters are custom fit, attractively designed, durable and even made in a variety of colors. LeafGuard gutters are not a temporary fix for your gutter problems; they're a lifetime solution! Read more
Affiliations
GuildQuality
Better Business Bureau
Good Housekeeping Seal of Approval
Schedule problems, if they say morning the installers could call and say afternoon. Called back they only have one person that does the schedule and she was on vacation.
The crew that came was very professional, courteous, respectful and quick. I was impressed with the LeafGuard staff from contact to installation. It was done well. I recommended them to a friend of mine already. Many people have asked about LeafGuard in my community. We have had some storms already and the system has functioned well.
The entire project was great.
I liked that they scheduled me a short time after the first person showed up. After he gave his presentation, he called back and gave us an appointment quickly. It also was nice that they only took a day to do their work.
I would say the entire process was satisfactory.
I met the gentleman at the Tacoma Remodeling Show. They were very responsive to my questions, and responded quickly. We were able to set a date for installation. They were very professional with their work and completed everything quickly and efficiently.
They were very professional and got the job done very quickly.
I was very satisfied and very happy with the work. The congeniality of the salesperson and the workers.
I was satisfied with everything from beginning to end.
No problems that I know of.
Very good!
It was very good. 4 plus
4 plus!
LeafGuard is a professional company, and I can't stress enough that you don't want to do business with a franchise. It's just a pleasure to do business with them.
I was very satisfied to be dealing with a reputable company.
I was most satisfied with the communication with the company. I liked the fact that they kept calling to see if I was ready. They would call me back when I asked them to.
Not that I can think of. They were very professional and got right to it.
I had no problems that needed addressing.
I like how personable Mike was with us and how reputable and professional he is. He really took care of the situation. The installers did their best but they do need work communicating with us and taking care of us. Make sure the homeowner is totally happy and doesn't have to call back.
LeafGuard installed a quality product that I am happy with.
I was most satisfied with the quickness of the installation.
They were very professional and conducted themselves well.
The two young men were very professional, they were awesome and very patient with an older woman.
So far we have had no problems & the system is working as advertized & thats the we want it. We had Gutter Helmet before& in our opinion that was money wasted!!!!
I appreciate their promptness and courtesy.
We're most satisfied with the fact that it's really working. We just had a huge rainstorm yesterday, and it worked perfectly.
We haven't had any problems.
I'm a totally satisfied customer. I'm happy with everything.
I was satisfied with every element of the whole process. They are great people to work with and are thorough in all aspects of the project.
I was most satisfied with the fact that they were quick and quiet.
As a GuildQuality Guildmember, LeafGuard of Seattle relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of LeafGuard of Seattle in Seattle, WA; Bellevue, WA; Tacoma, WA; Renton, WA; Kent, WA; Bremerton, WA; Olympia, WA; Bothell, WA; Everett, WA; Port Orchard, WA; and 146 other cities in Washington.
In this report, LeafGuard of Seattle has published a summary of the customer feedback they've received since they joined GuildQuality in November 2008. In that time, 1283 out of 1781 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2012.
LeafGuard of Seattle received feedback from a customer in University Place, WA.
LeafGuard of Seattle received feedback from a customer in Wenatchee, WA.
LeafGuard of Seattle received feedback from a customer in Wenatchee, WA.
LeafGuard of Seattle received feedback from 2 customers.
LeafGuard of Seattle received feedback from a customer in Woodinville, WA.
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.
Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.