Member Report:
28 Responses
Response Rate:
65.1%
Dates:
06/28/2008 - 01/13/2010

In this report, Jeb Design/Build, LLC has published all ratings for the following selected questions that were provided by customers surveyed since June 2008. Since then, 28 out of 43 customers responded to a GuildQuality satisfaction survey, with the most recent response in February 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 96.2%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 100%
    Budget
  • 90.9%
    Clean & Safe
  • 89.3%
    Communication
  • 96.4%
    Construction Quality
  • 95.5%
    Employees & Subcontractors
  • 100%
    Expertise
  • 91.7%
    Innovation
  • 96.4%
    Problem Resolution
  • 90.9%
    Professional & Organized
  • 90.9%
    Punchlist
  • 86.4%
    Schedule
  • 100%
    Site Security
  • 96.4%
    Trust
  • 100%
    Understand Building Process
  • 95.5%
    Value

Customer comments selected by the member for inclusion in this report

  • We are extremely pleased with Jeb Design. If we ever get ready to do any more work you will be the first and probably the only person that we call. I recommend you to everyone I know. - Dec 17, 2009 in Shreveport, LA

    i think they did a great job. - Jun 30, 2008 in Shreveport, LA

    They were all very professional and knew what they were doing. - Jun 28, 2008 in Benton, LA

    Additional Comment

  • The staff is very courteous and professional. They really listened to me. - Sep 14, 2009 in Shreveport, LA

    Area Of Satisfaction

  • We were very pleased with the time frame of our project. It came in under schedule, which freed us up for the holidays. - Jul 21, 2008 in Shreveport, LA

    Schedule

  • The job site was tended to neatly every day. Several times, Sean did the clean up himself, also cleaning up after other sub contractors. - Jul 21, 2008 in Shreveport, LA

    Clean & Safe

  • We were very pleased with everyone we encountered through Jeb Builders. We were especially happy with the professional manner and talent of Sean. He came to the job everyday with a great willingness to please us on the job. - Jul 21, 2008 in Shreveport, LA

    Employees & Subcontractors

  • In the planning process, and working with the production manager, everything was pretty clear. There were a couple of times though, when we had trouble getting in touch with the lead carpenter. - Jul 09, 2008 in Shreveport, LA

    Communication

  • It was about the same as I expected. - Jun 30, 2008 in Shreveport, LA

    Easier Than Expected