Member Report:
36 Responses
Response Rate:
73.5%
Dates:
06/28/2008 - 07/01/2010

In this report, Jeb Design/Build, LLC has published all ratings for the following selected questions that were provided by customers surveyed since June 2008. Since then, 36 out of 49 customers responded to a GuildQuality satisfaction survey, with the most recent response in July 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 94.1%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 93.3%
    Budget
  • 86.7%
    Clean & Safe
  • 86.1%
    Communication
  • 91.7%
    Construction Quality
  • 90.0%
    Employees & Subcontractors
  • 100%
    Expertise
  • 91.7%
    Innovation
  • 88.9%
    Problem Resolution
  • 86.7%
    Professional & Organized
  • 86.7%
    Punchlist
  • 80.0%
    Schedule
  • 100%
    Site Security
  • 91.7%
    Trust
  • 100%
    Understand Building Process
  • 90.0%
    Value

Customer comments selected by the member for inclusion in this report

  • Excellently. - Jul 07, 2010 in Bossier City, LA

    In the planning process, and working with the production manager, everything was pretty clear. There were a couple of times though, when we had trouble getting in touch with the lead carpenter. - Jul 09, 2008 in Shreveport, LA

    Communication
  • Above and beyond. - Jul 07, 2010 in Bossier City, LA

    There were a number of problems, but they resolved every single one. - Aug 11, 2009 in Shreveport, LA

    Problem Resolution
  • I love the people. The quality of the woodwork is unbelievable and the project manager could not have been better. - Jul 07, 2010 in Bossier City, LA

    With the attention that they paid to the project. All the people involved, especially the guys in charge. - Jul 07, 2010 in Shreveport, LA

    The help I received in design. - Jul 06, 2010 in Shreveport, LA

    They have experience. - Jul 01, 2010 in Shreveport, LA

    On time. On budget. Effective communication. - Jul 01, 2010 in Shreveport, LA

    everything - Jan 19, 2010 in Stonewall, LA

    I was satisfied with the whole project. I love my kitchen. - Dec 17, 2009 in Shreveport, LA

    The staff is very courteous and professional. They really listened to me. - Sep 14, 2009 in Shreveport, LA

    I was most satisfied working with the design team before the actual work started. We weren't quite sure what we wanted, but they had the necessary expertise to help us figure it out. - Aug 11, 2009 in Shreveport, LA

    Area Of Satisfaction
  • I was reading in the paper and I saw them and we took a chance. I didn't see any of their work beforehand, but the initial contact with them almost sold us. - Jul 07, 2010 in Bossier City, LA

    I've know him forever and he's done many jobs for me in the past. - Jul 07, 2010 in Shreveport, LA

    Yard signs in the area. - Jul 01, 2010 in Shreveport, LA

    We knew about them because they did a neighbor's home where we used to live. - Dec 17, 2009 in Shreveport, LA

    I heard about them through referrals from friends. - Aug 11, 2009 in Shreveport, LA

    Lead Source
  • Not the least costly, but they're worth the price. - Jul 01, 2010 in Shreveport, LA

    Overall, everything was great. I didn't have any problems. - Jan 11, 2010 in Bossier City, LA

    We are extremely pleased with Jeb Design. If we ever get ready to do any more work you will be the first and probably the only person that we call. I recommend you to everyone I know. - Dec 17, 2009 in Shreveport, LA

    I'm very pleased. - Sep 14, 2009 in Shreveport, LA

    We were very pleased with them. - Feb 07, 2009 in shreveport, LA

    i think they did a great job. - Jun 30, 2008 in Shreveport, LA

    They were all very professional and knew what they were doing. - Jun 28, 2008 in Benton, LA

    Additional Comment
  • They didn't fall short of my expectations. - Aug 11, 2009 in Shreveport, LA

    Area For Improvement
  • They seemed to be the most professional. - Jun 11, 2009 in shreveport, LA

    Why Did You Choose Us?
  • Absolutely! - Mar 28, 2009 in shreveport, LA

    Recommend Builder
  • Keep up the good work! - Mar 28, 2009 in shreveport, LA

    I really don't, I think the project went really well. - Jul 09, 2008 in Shreveport, LA

    Customer Suggestion
  • We were very pleased with the time frame of our project. It came in under schedule, which freed us up for the holidays. - Jul 21, 2008 in Shreveport, LA

    Schedule
  • The job site was tended to neatly every day. Several times, Sean did the clean up himself, also cleaning up after other sub contractors. - Jul 21, 2008 in Shreveport, LA

    Clean & Safe
  • We were very pleased with everyone we encountered through Jeb Builders. We were especially happy with the professional manner and talent of Sean. He came to the job everyday with a great willingness to please us on the job. - Jul 21, 2008 in Shreveport, LA

    Employees & Subcontractors
  • It was about the same as I expected. - Jun 30, 2008 in Shreveport, LA

    Easier Than Expected