Member Report:
75 Responses
Response Rate:
79.8%
Dates:
04/13/2006 - 09/02/2010

In this report, Carnemark Systems and Design has published all ratings for the following selected questions that were provided by customers surveyed since April 2006. Since then, 75 out of 94 customers responded to a GuildQuality satisfaction survey, with the most recent response in September 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 97.2%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 97.2%
    Clean & Safe
  • 100%
    Creative Solutions
  • 97.3%
    Employees & Subcontractors
  • 97.2%
    Expertise
  • 100%
    PM Communication
  • 100%
    Post-job Clean Up
  • 97.1%
    Understand Building Process

Customer comments selected by the member for inclusion in this report

  • I particularly appreciated all the efforts to keep the job site clean and the thoughtfulness and consideration everyone showed to the residents of our floor and building. - Sep 03, 2010 in Washington, DC

    We have been deeply impressed by Carnemark's professionalism from the earliest design and contractual standpoint. The comparison between them and other contractors we have previously dealt with is night and day. Their follow-up and attention to detail is truly one-of-a kind. This attitude also extends to their subcontractors as well.Mike Stehlik deserves special mention. He created a truly magnificent project design and his committment and continued involvement with the project during the implementation has been extremely impressive. Paul Huebner's responsiveness and tenacity are also worthy of note. The entire work crew, starting with Gordon and Jason, is always polite, attentive and helpful. - Mar 08, 2010 in Potomac Falls, VA

    We have very much enjoyed working with Carnemark's employees. They are always ready to listen and fix or change anything to ensure client satisfaction. - Nov 11, 2009 in Falls Church, VA

    This is a top drawer firm - they sweat the details and follow through on them and not a day is wasted. Having an onsite Carnemark representative throughout the entire project to manage all the details and subcontractors is particularly helpful. - Jun 12, 2009 in Washington, DC

    Additional Comment

  • Our project was finished on time and on budget. We're very happy with the result. The hallmark of the company is integrity. - Jul 27, 2010 in McLean, VA

    Change Anything

  • I was particularly pleased with our onsite construction foreman, Karl Sale, who kept all the trains running on time and was extremely conscientious and helpful about making sure everything went smoothly. I feel we were very fortunate to have him dedicated to our project. I also enjoyed working with Paul Huebner and Mike Gillen, and of course appreciated the design talents of Jonas Carnemark. - Dec 29, 2009 in Washington, DC

    Mike, Paul, Juan and Jeff. They all did a wonderful job and were a delight to work with. Many of the subs were also very professional and helpful (painting, electrical) - Jun 19, 2009 in Mclean, VA

    Recognize Excellence

  • None at the moment, but would go back to Carnemark if we decide to do additional work.. - Dec 29, 2009 in Washington, DC

    Yes, and I will use Carnemark again! - Jun 15, 2009 in Washington, DC

    Future Needs