Stanley Martin Homes
www.stanleymartin.com
11111 Sunset Hills Road, Suite 200
Reston, VA 20190
(703) 964-5000

A HISTORY THAT SPANS GENERATIONS. Read more

We are one of the national capital area's most recognized name in new home construction and development, with over 10,000 families living in our Virginia and Maryland communities. Since 1966, our core values have remained constant: superior service and craftsmanship at a fair price.

Stanley Martin was founded in 1966 by Martin K. Alloy, who passed the helm to his son Steven B. Alloy in 1998. Martin K. Alloy continues today as Stanley Martin's Chairman, and Steven B. Alloy as President. Martin K. Alloy succeeded in creating a dynamic organization that combines the entrepreneurial spirit and vitality of a local business with the strengths and economies of a large, stable corporation. As a locally-owned company, Stanley Martin strives every day to create housing designs and communities that will have a positive effect on its surrounding neighborhoods.

WE TAKE PRIDE IN YOUR SATISFACTION.

In the words of Martin K. Alloy, "Honesty, integrity and character are critical values in our company culture that pervade all of our activities. Our team of employees are members of our local community just like I am, and if we are going to succeed long term, we need to conduct our affairs in a manner that will benefit the community and result in quality neighborhoods that we are proud of."

Everyone at Stanley Martin is committed to your satisfaction. Whether we're in ongoing contact with you or behind the scenes, we're all united by team spirit on your behalf, every step of the way.

Guildmaster Award Winner 2009 Guildmaster
2010 Guildmaster With Distinction
2011 Guildmaster

Affiliations GuildQuality

Likely to Recommend
94%
Warranty Responsiveness
87%
First Heritage Mortgage
85%
PM Problem Resolution
90%
PM Communication
89%
Professional & Organized
90%
Value (Past Tense)
86%
Smooth Closing
93%
Sales Follow Up
92%
Overall Satisfaction w/Home
93%
Floor Plan
94%
Salesperson Accessibility
95%
Comment Recognize Excellence CALIFORNIA, MD Feb 06, 2012

I'm not sure of his last name, but his first name is Jamie and he appears to be in charge of the home site construction. I also enjoyed working with Tim Zielstorf and Deana Abate.

Comment Recognize Excellence ARLINGTON, VA Feb 06, 2012

Rhonda was good. Kevin, who did our closing, walked us through the house and got us ready for the move.

Comment Recognize Excellence HERNDON, VA Feb 02, 2012

Lisa Turnage. She enabled the process to go smoothly despite our being being overseas most of the time.

Comment Improvement Suggestion CALIFORNIA, MD Feb 01, 2012

I don't think so. My home is great, and from what I understand, everyone took care of any problems we had pretty quickly.

Comment Recognize Excellence HERNDON, VA Jan 30, 2012

I would like to recognize Lindsay Young for helping us through the design studio experience. She was awesome to work with and proved to very very knowledgeable and helpful.

Comment Salesperson Accessibility HERNDON, VA Jan 30, 2012

Lisa is great and very helpful, but we did most of our work with Dawnielle and Dave.

Comment Condition of Home HERNDON, VA Jan 30, 2012

Randy and Paul ensured that my wife and I were able to move into our home with no punch list. They were both excellent to work with.

Comment Recognize Excellence WOODBRIDGE, VA Jan 30, 2012

Christina at the warrenty office is extemely helpful and pleasant to work with. Great customer service. All the service guys who come out are extremely knowledgeable in their trade as well.

Comment Recognize Excellence WOODBRIDGE, VA Jan 27, 2012

Christina S. Mays in the Warranty department as been amazing. She is always friendly, never tired of working with me (and I have definitely needed help), and is very organized and dedicated to her work. She is a joy to work with, often under not so wonderful circumstances.

Comment Additional Comment WOODBRIDGE, VA Jan 23, 2012

Overall, I love my house. Next month I will be celebrating my one year anniversary. Thank you Stanley Martin for building my dream house...I am living my dream.

Comment Recognize Excellence CALIFORNIA, MD Jan 22, 2012

Tim represents your company well - he is very knowledgeable and responsive. Any issues I have had (which are very few), Tim has taken care of everything in a very timely and helpful manner.

Comment Warranty Responsiveness WOODBRIDGE, VA Jan 17, 2012

Christinia Mays has been very professional and extremely responsive to all of my concerns

Comment Recognize Excellence ALEXANDRIA, VA Jan 17, 2012

I would like to recognize Lisa. Any question I had she would answer any questions I would have or find answers for them. Scott from First Heritage Mortgage was great also.

Comment Recognize Excellence WOODBRIDGE, VA Jan 16, 2012

I would like to recognize Ken Meranta, my construction manager at Stanley Martin Homes for his exceptional service. He was exceptionally responsive. He is amazing. I would like to recognize Jenny Durniack, a sales associate for her exceptional service as well.

Comment Recognize Excellence LEESBURG, VA Jan 14, 2012

Our salesperson Meghan Denny was great. Merle has been helpful regarding warranty issues.

Comment Recognize Excellence ARLINGTON, VA Jan 12, 2012

Kevin, who conducted my 6 and 9 month inspections. Very professional, friendly, and thorough.

Comment Recognize Excellence CALIFORNIA, MD Jan 04, 2012

Kay Crawford, Sean Noonan, and Tim (sorry I can't remember his last name.)

Comment Recognize Excellence ALEXANDRIA, VA Jan 03, 2012

Mr. Young is very educated will the Stanley Martin home designs. He is really solid with the inspection process.Lisa is such a hard worker. She has a such high level of attention to detail during the contract phase.

Comment Recognize Excellence LEESBURG, VA Dec 28, 2011

Meghan Denny was a great sales representative and was very very helpful through the entire contracting and building process in providing information and access.

Comment PM Problem Resolution LEESBURG, VA Dec 23, 2011

Britt Brubaker has been fantastic throughout this process. Even after we closed, he has stayed in contact. Whenever he sees my wife and I walking, he stops his vehicle and asks how we are progressing.

Comment Salesperson Accessibility LEESBURG, VA Dec 23, 2011

Meghan's professionalism is the primary reason we bought our home from Stanley Martin.

Comment Recognize Excellence WOODBRIDGE, VA Dec 21, 2011

Amber Steigelman and Wayne May were both outstanding and responsive throughout the entire process.

Guildmember since 2008

As a GuildQuality Guildmember, Stanley Martin Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Stanley Martin Homes in California, MD; Woodbridge, VA; Arlington, VA; Leesburg, VA; Herndon, VA; Manassas, VA; Round Hill, VA; Fairfax, VA; Aldie, VA; Brambleton, VA; and 5 other cities in Virginia.

In this report, Stanley Martin Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 430 out of 765 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

Stanley Martin Homes received feedback from a customer in ALEXANDRIA, VA.

02/07/12

Stanley Martin Homes received feedback from a customer in CALIFORNIA, MD.

02/06/12

Stanley Martin Homes received feedback from a customer in ARLINGTON, VA.

02/06/12

Stanley Martin Homes received feedback from a customer in CALIFORNIA, MD.

02/06/12

2012 Guildmaster Application

Stanley Martin Homes is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Stanley Martin Homes must survey all of their customers.

If you are a recent customer of Stanley Martin Homes and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Stanley Martin Homes's application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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