Member Report:
46 Responses
Response Rate:
85.2%
Dates:
01/13/2007 - 10/29/2009

In this report, DuKate Fine Remodeling has published all ratings for the following selected questions that were provided by customers surveyed since January 2007. Since then, 46 out of 54 customers responded to a GuildQuality satisfaction survey, with the most recent response in November 2009.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 97.8%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 97.8%
    Construction Quality
  • 97.7%
    Problem Resolution
  • 97.7%
    Employees & Subcontractors
  • 95.6%
    Professional & Organized
  • 100%
    Trust

Customer comments selected by the member for inclusion in this report

  • I have deep trust in Mike and his team. They do great work and are a pleasure to work with. They make the overall proces easy and stress free. - Jan 02, 2009 in Indianapolis, IN

    Their people were very proffesional, Mike followed up on everything. We couldn't be happier or more satisfied with what they did. - Dec 18, 2008 in Indianapolis, IN

    These days, most people expect that a remodeling project is going to be a headache and that there will be long delays, unkept promises, a mess and problems with the contractor. I had NONE of that with this project. Dukate is a fine business with a fine President and staff. It was a pleasure to work with them! - Dec 04, 2008 in Franklin, IN

    They have done other work for us, and that's why we chose them again. We know that we can depend on them. - Oct 06, 2008 in Franklin, IN

    They are a blessing in disguise. They are just marvelous. I have told so many people about them. They are a little more expensive but for the quality of work that they do, it is worth it. - Jan 26, 2007 in Franklin, IN

    I was very pleased with them. They were very professional and I was very happy with their work. - Jan 26, 2007 in Greenwood, IN

    They are a sharp group of guys, they dress neatly, they don't curse, they are really nice guys, no vulgar language or loud rock music, they just come and do good work. - Jan 25, 2007 in Indianapolis, IN

    I felt very comfortable with Dukate plans and the work that needed to be done. I also never had any questions regarding the workmanship. Thomas Wild - Jan 18, 2007 in Martinsville, IN

    I am very happy with DuKate and if I need anything done I will go through this company. - Jan 17, 2007 in Franklin, IN

    I was shocked how courteous they were. I was amazed - just couldn't believe it. They were so accommodating with my 94 old year mother. It was like they couldn't do enough for you. We're very happy with them. - Jan 16, 2007 in Greenwood, IN

    We really enjoyed the space they created and it's beautifully done. I don't have much experience with other contractors, but with a job as complex as this, I don't know that it could've gone any more smoothly. - Jan 16, 2007 in Indianapolis, IN

    We were happy with our experience and would recommend them to people - and have (recommended them). - Jan 16, 2007 in Franklin, IN

    They're a good company - solid, honest, old-fashioned. They definitely went over and beyond their duty. - Jan 16, 2007 in Indianapolis, IN

    They were great!!!! - Jan 14, 2007 in Trafalgar, IN

    Additional Comment

  • They are not only trustworthy of keeping commitments, but with the security of my home and private space. That was one of the main reasons I chose this company....because of their strong commitment to the customer. - Dec 04, 2008 in Franklin, IN

    Trust

  • They even made special provisions to have a contractor come on a Saturday to assist me in getting a head start on the painting! - Dec 04, 2008 in Franklin, IN

    Punchlist