We were moving into the home at the same time and were concerned about more frustration and mess. That never came to pass as they were very organized, followed a plan and accommodated us in every way.
Member Profile
Distinctive Renovations definition of home improvement is quite different from anything you have ever experienced. Because we know that your home is your most important asset, we are committed to bringing you a unique brand of client services, featuring innovative ideas and solutions to capture your homes character, and also reflect your individual lifestyle. Close your eyes and imagine the possibilities of what your home can become. Read more
At Distinctive Renovations we provide premium home improvement services with set-time appointments, free remodeling consultations, and security-cleared personnel with a minimum of 10 years experience. We hold a current Wisconsin Dwelling Contractor Credential, and the Wisconsin Dwelling Contractor Qualifier Credential, plus warranties on all projects.
Affiliations
GuildQuality
National Association of the Remodeling Industry
Better Business Bureau
Wisconsin Builders Association
Valley Home Builders Association
The National Federation of Independent Business
Customer Feedback Summary
Recent Reviews & Published Comments
Just a great experience from start to finish.
We chose Distinctive Renovations on personal recommendation. After meeting the staff, we chose them because of their willingness to listen and incorporate our ideas into the over all plan, while staying within our budget. We liked that we could review drawings and make changes to fit our needs. We also felt assured that every detail or concern would be addressed a timely manner and it was.
We felt very secure leaving for work everyday knowing that our home would be locked when the crew left for any reason. Every person was very respectful of your home, belongings and personal time schedule. We felt we could trust all of the crew to do their job efficiently the first time. We were very impressed with the quality of the subcontractors - clean, friendly and always on time, ready to work every day. We also appreciated that we were able to stay within our budget and have a completion date. There were no "suprises" in the contract either before or after!
What we really wanted was to feel a connection with the business that we selected beyond that of being just a client. Case understood our expectations and made us feel very comfortable from the first telephone call to the last visit.
It was a benefit that they were they for us every step of the way. From drawing up our design to final completion. A situation arised in which their needed to be an adjustment made to our medicine cabinet and Case was right there to work with us on a resolution. We were moved from satisfied to loyal!!!
I was extremely satisfied with the work that was done. My kitchen turned out fabulous. I am now in the 21st century. I couldn't be happier with it.
We weren't sure what options were available to us in reconfiguring / optimizing the space as well as in materials and finishes. Gary and the team were excellent in researching, discussing and recommending options.
Great service; highly attentive; highly skilled, personable and trustworthy resources. The process, project management and results were all very good!
Worked around my schedule. I had both bathrooms done at the same time and they made sure I had at least one to use to get ready fro work.
Because he seemed more honest than the other companies.
The way the basement looks. The design is nice.
Workmanship
They did not fall short of any expectations.
They were fantastic and effective.
They addressed my concerns quickly, got to the root of the problem, and solved it.
Their ability to diagnose a problem and fix it.
Their attention to detail and the fact that they took care of all the small stuff.
Gary was great.
Both Gary and Susan have given me creative and helpful ideas for my renovation.Pete work is excellent.
The attention to detail, design services, and cleanliness of work.
It was a good experience and they did exactly what they said they would. It wasn't one of those long drug out ordeals.
We had new windows put in on our porch. They put the new windows in and he wasn't happy with the framing that the people did and he had to come back and redo it. I thought that was great because he could have just left it.
Guildmember since 2009
As a GuildQuality Guildmember, Distinctive Renovations relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Distinctive Renovations in Appleton, WI; Neenah, WI; Oshkosh, WI; Hortonville, WI; and Kaukauna, WI.
In this report, Distinctive Renovations has published a summary of the customer feedback they've received since they joined GuildQuality in February 2009. In that time, 19 out of 22 customers (86%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2011.
Recent Activity
Via Twitter: Love the idea of the storage built into this tub! It would be perfect in a long narrow bathroom. http://t.co/DxiQNaEL
Via Twitter: I posted 14 photos on Facebook in the album "A Field trip to Kohler, Wisconsin" http://t.co/JKEe38Kw
Via Twitter: Happy Mother's Day!
Via Twitter: View the top trends from KBIS. I found some that I liked, did you? http://t.co/aD2FHnVc
Via Twitter: Look at these clean and clutter free spaces. I would love to have our offices look this amazing. Note to self:... http://t.co/IH2DTdk5
