D. Dorrance & Son Builders, LLC
www.dorrancehomes.com
38W020 Mcdonald Road
Elgin, IL 60124
(847) 977-8505
BlogKudzu
Likely to Recommend
100%
Budget
96%
Clean & Safe
100%
Construction Quality
100%
Communication
100%
Expertise
100%
Professional & Organized
100%
Trust
100%
Value
100%
Punchlist
100%
Employees & Subcontractors
100%
Schedule
100%
Problem Resolution
100%
Average (5 reviews)
Rating Details
Comment Additional Comment St. Charles, IL Jan 18, 2012

Thank you to D.Dorrance and Sons for such a wonderful experience and quality job!

Jeff P. St. Charles, IL Review Jan 18, 2012 5 star rating
D. Dorrance & Son Builders, LLC

We would highly recommend D.Dorrance & Son Builders! They are a wonderful builder to work with. Things are followed to the "T." Michael is very organized and always communicated with us making us feel part of the process. A couple of times when we were not around to see progress, he would take pictures and send them to us. That meant a lot to us! We have had nothing but a great experience with our construction project and the results could not have been better. Working with D.Dorrance & Son Builders was a wonderful experience and we plan to use them for all of our future projects.

Comment Area Of Satisfaction St. Charles, IL Jan 18, 2012

They exceeded our expectations! Their workers were wonderful to work with and highly skilled. I would and have recommended them to neighbors, family and friends.

Comment Area For Improvement St. Charles, IL Jan 18, 2012

None. We have never been so satisfied with a contractor as we are with D.Dorrance & Son Builders. They were beyond wonderful to work with. We always knew they would follow through on what was promised. Our only negative was that we wished our project had started a couple weeks earlier to help beat some of the colder weather (as most of the project was exterior work). But, besides that we were very happy with the results.

Bob M. St. Charles, IL Review Nov 20, 2011 5 star rating
D. Dorrance & Son Builders, LLC

Dave, Mike and Peggy Dorrance are absolutely one of the best building contractors we have worked with - ever. They have done two jobs for us - refinishing our basement after we had a problem and renovating our master bathroom. They show up on the day and at the time we agreed upon. They met the timeline they told us without rushing to be finished. Every day the job site was cleaned up. They did everything possible to cut down on the construction dust. The quality of their work clearly reflects the pride they take in their work. All of them have made suggestions to us, that we incorporated into the job - this goes both ways - eliminating things that were not needed or adding things that we may not have thought about. In addition to all of the above, they are really very nice people who become part of the family.

Comment Area Of Satisfaction St. Charles, IL Nov 20, 2011

Dave, Mike and Peggy Dorrance are absolutely one of the best building contractors we have worked with - ever. They have done two jobs for us - refinishing our basement after we had a problem and renovating our master bathroom. They show up on the day and at the time we agreed upon. They met the timeline they told us without rushing to be finished. Every day the job site was cleaned up. They did everything possible to cut down on the construction dust. The quality of their work clearly reflects the pride they take in their work. All of them have made suggestions to us that we incorporated into the job - this goes both ways - eliminating things that were not needed or adding things that we may not have thought about. In addition to all of the above, they are really very nice people who become part of the family.

Comment Likely To Recommend St. Charles, IL Nov 20, 2011

I would highly recommend the Dorrances whether it be for a remodel or for building a home!!

Comment Employees & Subcontractors St. Charles, IL Nov 20, 2011

The subcontractors are as professional as all of the Dorrances. This time we used their pumber (who is now our plumber), grantie and mirror and their tile guy. These guys come in and work really hard!! It is apparent that they have all worked together in the past - and everyone works really well together!

Comment Expertise St. Charles, IL Nov 20, 2011

Dorrance & Sons are very capable. Their subcontractors meet the same standards that they set for themselves.

Comment Professional & Organized St. Charles, IL Nov 20, 2011

From the initial job discussion, to the contract, the job and the final result - this is a professional group. They want to make sure the client is happy. If there is a question, they will come and find you to ask.

Comment Area Of Satisfaction Mt. Prospect, IL Nov 01, 2011

The project was great and their timeliness stood out to me the most.

Comment Area Of Satisfaction Hoffman Estates, IL Oct 28, 2011

They have a lot of expertise and creative ideas. They are honest and upfront about the cost and options. They maintain a very clean work area. The quality is definitely the best we've experienced. We're very happy with the finished project.

Mark L. Batavia, IL Review Oct 28, 2011 5 star rating
D. Dorrance & Son Builders, LLC

D.Dorrance and Son Builders took our vision and made it a reality! We cannot express how much we love our kitchen re-do. In a matter of just 2 weeks, we went from the drab 1950's to a bright, updated and spacious kitchen!

Dave N. Elgin, IL Review Oct 24, 2011 5 star rating
D. Dorrance & Son Builders, LLC

We had an addition put on our house, as well as some changes to the existing house. D. Dorrence did amazing work. We have and will continue to recommend them to anyone who is doing work on their home or building. We have also used some of their sub contractors, since our work has finished. I am so glad we chose D. Dorrence. We love the addition and the changes. It is like a little haven for us. Thanks to all at D. Dorrence.

Comment Area Of Satisfaction Elgin, IL Oct 24, 2011

They were professional, neat, and did exceptional quality work. We are thrilled with the end product that was delivered on time. They had great ideas and convinced us of a few things we hadn't thought about. I am so glad they did!

Comment Area Of Satisfaction N. Aurora, IL Oct 22, 2011

1. Outstanding workmanship 2, very prompt everyday to begin and end the job. 3. The workers were very professional and did an outstanding job in the overall project

Comment Area Of Satisfaction St. Charles, IL Oct 21, 2011

They care about the project as much as we do. They leave our home with amazing results that add to the value of our home.

Comment Product Selections Process St. Charles, IL Oct 21, 2011

The process was very effective. It allowed flexiblilty within the project, as well.

Ralph P. DeKalb, IL Review Oct 21, 2011 5 star rating
D. Dorrance & Son Builders, LLC

This is the second time in the past year I have used Dave and Mike Dorrance in my homes projects. In each instance Mike and Dave listened to my concerns, and recommended specific products (Hardie Board siding, Pella windows, Unilok pavers) that addressed the issues I wanted fixed or updated. In every circumstance, the products, as well as their expertise in installing the products, exceeded my expectations. Mike and Dave are truly professionals in the building and home updating industry! I highly recommend them to anyone considering a home project or in the construction of a new home! Anyone contemplating a home project is welcome to contact me for my sincere recommendation!

Comment Product Selections Process DeKalb, IL Oct 21, 2011

This is the second time in the past year I have used Dave and Mike Dorrance in my homes projects. In each instance Mike and Dave listened to my concerns, and recommended specific products (Hardie Board siding, Pella windows, Unilok pavers) that addressed the issues I wanted fixed or updated. In every circumstance, the products, as well as their expertise in installing the products, exceeded my expectations. Mike and Dave are truly professionals in the building and home updating industry! I highly recommend them to anyone considering a home project or in the construction of a new home!

Comment Area Of Satisfaction Dekalb, IL Jun 22, 2010

They kept things clean. It was very timely and cost effective. We were very happy.

Comment Additional Comment Elgin, IL Jun 19, 2010

If I need any work done in the future, Dorrance and Son will be the builder that does it.

Guildmember since 2010

As a GuildQuality Guildmember, D. Dorrance & Son Builders, LLC relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of D. Dorrance & Son Builders, LLC in St. Charles, IL; St Charles, IL; Naperville, IL; South Elgin, IL; Geneva, IL; Elgin, IL; Dekalb, IL; Wheaton, IL; Algonquin, IL; N. Aurora, IL; and 8 other cities in Illinois.

In this report, D. Dorrance & Son Builders, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in March 2010. In that time, 33 out of 40 customers (83%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

D. Dorrance & Son Builders, LLC received feedback from a customer in Geneva, IL.

02/20/12

D. Dorrance & Son Builders, LLC received feedback from a customer in St. Charles, IL.

01/18/12

2012 Guildmaster Application

D. Dorrance & Son Builders, LLC is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, D. Dorrance & Son Builders, LLC must survey all of their customers.

If you are a recent customer of D. Dorrance & Son Builders, LLC and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of D. Dorrance & Son Builders, LLC's application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

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