Blackdog Design Build Remodel
7 Red Roof Lane, unit 1Salem, NH 03079(603) 898-0868

Blackdog Builders is a design/build residential remodeling company. We work together with our clients to take a remodeling project from the beginning design phase through final finishing details. We also have home services department to address smaller-scale maintenance and repair projects. Our projects range from basic bath remodels to large whole-house renovations - and everything in between. (more)


Customer Feedback Summary

Of 424 customers surveyed, 316 responded (75%)
Likely to Recommend
95%
Clean & Safe
95%
Professional & Organized
94%
Construction Quality
95%
Trust
94%
Expertise
97%
Problem Resolution
90%
Value
91%
Employees & Subcontractors
94%
Innovation
92%

Map of Recent Work

Comments All Projects

Comments


  • comment
    Additional Comment
    Andover, MA
    Apr 08, 2014

    We especially are grateful to BD for taking on this project. It wasn't a big job with large dollars but felt we got top shelf service! Thank you for fixing our shower and look forward to more projects together!

  • comment
    Recognize Excellence
    Hollis, NH
    Feb 02, 2014

    Janice Gage did an excellent job designing and coordinating our re-model. She is highly professional, an excellent communicator and very timely in all correspondences. She gives useful feed-back and suggestions; and because she is an excellent listener, she was able to design exactly what we had in mind!Jody also did an excellent job. He was very professional, courteous, and always treated our house like a home, and not a constructions site -- something very much appreciated.

  • comment
    Recognize Excellence
    Andover, MA
    Jan 09, 2014

    Bill and Tim were both very good.As always Bill is clean, efficient, professional, and friendly.

  • comment
    Recognize Excellence
    North Andover, MA
    Jan 05, 2014

    Joel Bedard was spectacular - professional, reliable, superb workmanship and a pleasure to work with.

  • comment
    How Can We Do Better?
    Wells, ME
    Jan 02, 2014

    They have done several projects for us and we have been happy with the end result of all of them.

  • comment
    Recognize Excellence
    Andover, MA
    Dec 12, 2013

    Bill who did the work was the best. He feels like a member of our family and we were confident he was always looking out for our best interests.

  • comment
    Recognize Excellence
    Andover, MA
    Nov 21, 2013

    I only really met Jewel, Mike, and the electrician and they were all super fantastic and great with my kids. We were beyond pleased while working with them.

  • comment
    How Can We Do Better?
    Andover, MA
    Nov 21, 2013

    We are in the process of talking about redoing our kitchen and we are definitely wanting to use Blackdog Design Build Remodel again for that. We are customers for life!

  • comment
    Additional Comment
    Topsfield, MA
    Nov 19, 2013

    Thank you. Hopefully we will be conatcting you again for our Kitchen!

  • comment
    Recognize Excellence
    Topsfield, MA
    Nov 19, 2013

    We enjoyed working with Jane Face our design consultant. She was very professional yet approachable and gave suggestions without being pushy. We went back and forth a few times regarding cabinet and tile selection and are very happy with our final choices. Our Master Bathroom looks even better then I had imagined.

  • comment
    Additional Comment
    North Andover, MA
    Nov 16, 2013

    We're really glad we found Blackdog and look forward to working with them in the future; it truly was a pleasurable experience.

  • comment
    Recognize Excellence
    North Andover, MA
    Nov 16, 2013

    The entire Blackdog team was incredible. Our remodeling experience could not have been better. We tell everyone how great of an organization Blackdog is... just great! I wish all companies operated like Blackdog; they demonstrated integrity, professionalism, courtesy, and pride. We can't wait to do our next project with them.

  • comment
    How Can We Do Better?
    North Andover, MA
    Nov 16, 2013

    They just did our kitchen; next up is our master bedroom and bath... that will make our life better.

  • comment
    How Can We Do Better?
    Haverhill, MA
    Nov 07, 2013

    If I had the money I would get them to remodel my whole house!

  • comment
    Additional Comment
    Amherst, NH
    Oct 10, 2013

    Having workmen in your house is inherently disruptive. And yet we kind of missed Chuck and Ron after the project completed. That is a testament to the pleasant nature of their presence.

  • comment
    Schedule
    Amherst, NH
    Oct 10, 2013

    The project was completed extremely close to the originally estimated completion date. There was a one day delay due to availability of a subcontractor. It was not a problem.

  • comment
    Construction Quality
    Amherst, NH
    Oct 10, 2013

    Chuck (lead carpenter) and Ron (project manager) did an exceptional job. We were very pleased with the quality of their work overall.

  • comment
    Communication
    Amherst, NH
    Oct 10, 2013

    They did a great job of keeping us informed on the state of the project, and upcoming milestones. They were always happy to answer our questions, and were very pleasant.

  • comment
    Problem Resolution
    Amherst, NH
    Oct 10, 2013

    They were very pro-active on identifying problems, and correcting them.

  • comment
    Value
    Amherst, NH
    Oct 10, 2013

    We went with a 'design build remodel' firm because we wanted to work with someone knowledgeable in kitchen design issues. We were willing to pay a premium for that service. As such, we feel that we received good value. We are very pleased with the design of our kitchen, as well as the implementation of the design.

More Comments

GuildQuality Partner Affiliations

  • Remodeling's Big50
  • daily5Remodel
  • Remodelers Advantage

Affiliations

  • GuildQuality
  • 2008 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • Angie's List
  • +5 More
  • Better Business Bureau
  • Home Builders & Remodelers Association of New Hampshire
  • NAHB - Certified Aging In-Place Specialist
  • NAHB Certified Graduate Remodeler
GuildQuality Member
Guildmember
Since 2004
GuildQuality Master Award Winner
Guildmaster Award Winner
2007,2008,2010,2011,
2012

Q&A with Blackdog Design Build Remodel

Answer Apr 16, 2014

Tree removal is not normally a part of what we do at Blackdog Builders, but I thought I would look up some information for you and offer some advise. First of all, if the tree is too close to your house where the branches are reaching over your roof, you may need to replace your roof more often due to debris or branches. This is a bigger problem of course with pine and it's sap, but an oak tree will produce acorns and will also shed leaves every fall. This may damage your roof, and if you have a gutter system, it will need to be regularly cleaned. 

After some research, it seems that oak is one of the more expensive species of trees to remove because it is a hardwood and usually grows very tall. The following is provided by treeremoval.com:

"Oak is one of the strongest, toughest woods out there. For that reason, tree removal services often charge a premium to tackle them. Oak trees are also very tall. The average height of a healthy oak tree is 60 feet. You can refer to the price guide above to see that you will pay between $200 and $1,000 to have an oak tree removed. Due to the fact that oak is such a solid, thick wood, your total price will probably fall on the higher end of the scale. Make sure you have a really good reason to have it removed before spending that kind of money!"

Types of Work

  • Kitchen remodel (59)
  • Bathroom remodel (53)
  • Addition (46)
  • Basement remodel (44)
  • Carpentry (44)
  • +13 More

Recent Activity

  • 4/13/14 Blackdog Design Build Remodel received feedback from a customer in Andover, MA.
  • 4/08/14 Blackdog Design Build Remodel received feedback from a customer in Andover, MA.
  • 4/01/14 Blackdog Design Build Remodel received feedback from a customer in Methuen, MA.
  • 3/25/14 Blackdog Design Build Remodel received feedback from a customer in Boxford, MA.
  • 2/26/14 Blackdog Design Build Remodel received feedback from a customer in Andover, MA.

More about Blackdog Design Build Remodel

As a GuildQuality Guildmember, Blackdog Design Build Remodel relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Blackdog Design Build Remodel in Andover, MA; North Andover, MA; Windham, NH; Reading, MA; Haverhill, MA; Tewksbury, MA; Salem, NH; Amherst, NH; North Reading, MA; Winchester, MA; and 86 other cities in Massachusetts, New Hampshire and Maine..

In this report, Blackdog Design Build Remodel has published a summary of the customer feedback they've received since they joined GuildQuality in December 2004. In that time, 316 out of 424 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.

Blackdog Design Build Remodel surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Blackdog Design Build Remodel customer, and if Blackdog Design Build Remodel completed work for you after December of 2004 but you haven't yet received a survey, please let us know.

If you have had work done by Blackdog Design Build Remodel since December of 2004 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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2014 Guildmaster Application

Blackdog Design Build Remodel is a candidate for a 2014 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Blackdog Design Build Remodel must survey all of their customers.

If you are a recent customer of Blackdog Design Build Remodel and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Blackdog Design Build Remodel's application.