I would HIGHLY recommend Security-Luebke!! You pay alittle bit more, but get best quality and lasting product!!!
Thank you security luebke the roof and gutters you put on turned out perfect. I would recommend you guys to anyone that would ask about having a roof and gutters done i . The communication is good and the time frame you give on the project is what you say I appreciate that in a company. The wor is done very professionally and the clean up was great.I had Anthony for my estimate he was very nice and was great at explaining everything and answering your questions if I had to do it again they would be my first choice.
Superior work. Great attention to detail, high quality and value
Installation Crew - An amazing crew. Hard working and k ew their craft
Shingle Appearance - Love the color!
Value Received - The full team exceeded our expectations
Recognized Excellence - The foreman and quality managers of our job were amazing
Areas Of Satisfaction - The service after the installation met my expectations. We had a question and they came right out.
Recognized Excellence - I would like to recognize Emily.
Areas Of Satisfaction - the crew cleaned up like they were never there - MUCH appreciated!!!
Problem Resolution - Looks like the problem leak is fixed time will tell
Areas For Improvement - The roofing job was done well i believe the leak is fixed / i asked for a estimate to put aluminum cover on my windows but the pricing given was out of line and i was disappointed so i will move on i liked the job on the roof thought maybe giving you all some more business
Areas Of Satisfaction - roofing was done well exceed expectations
Installation Crew - The crew was excellent! Answered my questions and explained thoroughly
Initial Contact - Appointment was scheduled quickly.
Sales Professionalism - Comprehensive evaluation and analysis with easy to understand explanation of necessary/recommended interventions.
Areas For Improvement - Everything was excellent.
Areas Of Satisfaction - Professional interaction from start to finish!
Recognized Excellence - Carol, Anthony, Cole, Angel
Quality Of Workmanship - I would rate the quality of workmanship a 5 plus.
Areas Of Satisfaction - Security-Luebke Roofing met and exceeded my expectations because they changed a vent, which they didn't have to. There was a second chimney that they just did the chimney part of. They did a bang up job.
Recognized Excellence - The guy who came the first day worked by himself. He did a bang-up job. I don't remember what his name was.
Additional Comments - They were polite, friendly, and talking to them was easy. They did their job and didn't screw around. It was a nice experience
The crew was on time. Worked well together, like a well oiled machine.
Contractor Knowledge - Answered my questions, helped with making the switch from a metal roof to shingle roof, when I was not able to afford the metal roofing my late husband wanted.
Professional & Organized - Was very organized
Shingle Appearance - Perfect color looks very good.
Clean & Safe - Only found 1 nail laying on the front porch that got missed.
Current Referrals - You just did my brothers roof in Two Rivers. I gave him your number
Recognized Excellence - Anthony
Additional Comments - Was very pleased with the service and the outcome of my roof and gutters
Shingle Appearance - They are exactly what I was envisioning.
Clean & Safe - Could have been more proactive in preparing for the severe storm that blew in.
Recognized Excellence - Jim Heroux did an excellent job evaluating our existing roof and proposing several options for us to consider.
Overall an absolutely impeccable company to work with in all areas including: knowledgeable, professional, organized, communicable, scheduling, installation, appearance, workmanship, safety, cleanliness & the list goes on etc...They are definitely not the cheapest; however the cheapest did not uncover the problems either. We had some major unknown issues with our roof. They found the root of the problems and addressed them so thoroughly. They made the entire process, from beginning to end, a pleasant experience. I would definitely recommend Security-Luebke to anyone looking for quality & expertise.
Areas For Improvement - Other than price, very expensive compared to other contractors; however, we had a very complex/unique roofing situation, so difficult to compare.
Areas Of Satisfaction - Overall knowledge & expertise due to the complexity of our roofing situation with all of its underlying issues.
Current Referrals - Already did somewhat with Lynn Thuren. She needed gutters/gutter toppers.
Recognized Excellence - Charlie, Aaron, & Bill!
Shingle Appearance - I am satisfied with the shingles they Look good.
Areas For Improvement - None
Areas Of Satisfaction - All areas excellent.
Recognized Excellence - Dennis's was wonderful. Very easy to communicate with. Always available for questions.
Additional Comments - Everything went great.
Everyone involved in our process was fair and honest. Planning and scheduling was quick and never left us wondering. Installation was professional and the results look great.
Contractor Knowledge - Bill was a great contractor and set up our project very well. He pointed out things that needed fixing, his videos showed everything. He was kind, professional, and fair.
Professional & Organized - The entire process from start to finish was handled exactly how we expected from a strong Christian company that has been around for 80+ years.
Communication - Communication was excellent the entire time. We never felt out of the loop on what was going to happen and when.
Installation Crew - The installation crew did a great job putting the roof on. They came on time, they worked hard all day, they returned and finished in a timely fashion the next day. They added elements to the roof for water protection when they found we needed it. They did a great job, took care of our property and put on a great roof. The gutter crew was just was excellent. They worked hard and put on the gutters really well and quickly.
Shingle Appearance - We absolutely love the shingles. Bill's advice on the color was spot on. It really fits our entire house remodel.
Problem Resolution - The crew did a good job fixing a piece of siding that chipped during tear off. They did it quick using some leftover siding from our siding job.
Areas For Improvement - The only challenge from my perspective was a lack of being able to communicate well with the roofing crew. Once our quality control representative came, he was able to help us.
Areas Of Satisfaction - The honesty of the roof assessment. The quality of the products put on our home. The workmanship of the crews. Communication between us and the company.
Current Referrals - Not at this time, but anyone we hear about, we will certainly refer to your company.
Recognized Excellence - Emily in the office for her communication and scheduling. Bill, who did our inspection and estimate. The gentleman who was our quality control person, I cannot remember his name. He was personable and helped us understand our project really well.
Areas For Improvement - none
Areas Of Satisfaction - all my expectations were met
Current Referrals - not at this time
Recognized Excellence - Anthony Owens
Additional Comments - The shingle color that I picked looks great on the house and the new gutters blend right in .