About this companyView all
Security-Luebke Roofing Inc.
At Security-Luebke Roofing, we promise to provide our customers with an un-matched standard of service and excellence for all your roofing needs. With outstanding quality, and more than 50 years of experience, we are committed to providing you with only the best in new roofs, roof repair and leading gutter solutions.
FeedbackWhat is this?
What is this?
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Of 64 customers surveyed, 38 responded (59%)
Types of workView all
Gutter protection (13)
Steel Roofing (4)
Reviews & CommentsWhat is this?
What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Comment from De Pere, WI
I remember the workers outside. I wasn't around much, but the few times I talked to them they were very courteous and helpful. You don't really expect that from construction workers, you expect them to be a bit gruff. However, they were kind and courteous, and I was pleasantly surprised by that. They were very good.
"Communication" comment from De Pere, WI
The staff was very good in terms of communication.
"Clean & Safe" comment from De Pere, WI
They were very good at keeping the job site clean and safe.
"Area Of Satisfaction" comment from De Pere, WI
I was most satisfied in terms of the new roof. It looks great.
Review by Ken U. of De Pere, WI
Security-Luebke Roofing Inc. did a roof for me in the mid-80s on our old house. I was very happy with the company then, and I am very happy with them now. I am a repeat customer because I was very happy the first time they did the roof on our other house.
Response from Security-Luebke Roofing Inc.
Thank you so much for your patronage!
"Area Of Satisfaction" comment from Shawano, WI
I was most satisfied with the crew that came out. They were kind, good workers, and very polite.
"Area Of Satisfaction" comment from Oshkosh , WI
Security Roofing was very responsive to issues with the project. A very professional group top to bottom. Being a surgeon, I realize the nothing proceeds perfectly in real situations. They dealt with my reroofing in excellent fashion and I would use the again without hesitation.
"Area Of Satisfaction" comment from Black Creek, WI
The guys that worked were friendly and helpful. They were courteous.
"Area Of Satisfaction" comment from Neenah, WI
I was most satisfied with the porch roof. It was reconstructed from the rafters up and I was very pleased with how it turned out.
"Area Of Satisfaction" comment from Brillion, WI
I was most satisfied with the fact that they got it done within good time and did not make a major mess.
Q&A with Security-Luebke Roofing Inc.View all
Anyone have any experience with the Rain Pro gutters and leaf guards installed by Nu Look Home Design?
I am unfamiliar with this product but from your picture it looks similar to many of the screen-type products that are available on the market. As a roofing contractor who has been installing "gutter protection" for over 30 years, we tend to not encourage 'screen-type' products as the maintenance is difficult and frequent. We have been installing GutterTopper for over 20 years in Wisconsin and our customers are very satisfied with it's performance. All products require maintenance, but GutterTopper's is the quickest and SAFEST by far.
I believe a dealer in your area is Marshall Roofing.
or contact http://guttertopper.com/ directly.
I hope this helps. The screen you are considering is much like ones we often remove because of customer dissatisfaction.
The roof and foundation of my house needs to be fixed. If I get the roof done first because it is leaking, will it be affected when the foundation is fixed?
Roof first, then foundation. (not saying that just because I'm a roofer :)
Gutters are likely involved too.
Fixing the foundation should not undo any efforts spent on the roof and gutters.
I just got leaf filter gutter guards, steel mesh, 2 months ago. Now that it's fall there are leaves piled up on top, stuck with rain, etc. What to do?
Was the product sold to you as "maintenance free"? If so, request service. If not, the maintenance of cleaning off the tops is your responsibility I believe. I would suggest not ignoring it. A few problems can arise, especially if you are in a snowy climate.
- Angie's List
- Better Business Bureau
- Brown County Home Builders Association
- Consumers, Contractors and Carriers Network
More about Security-Luebke Roofing Inc.
As a GuildQuality Guildmember, Security-Luebke Roofing Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Security-Luebke Roofing Inc. in Appleton, WI; Neenah, WI; Green Bay, WI; Oshkosh, WI; Kaukauna, WI; De Pere, WI; New London, WI; Seymour, WI; Black Creek, WI; Manitowoc, WI; and 12 other cities in Wisconsin.
In this report, Security-Luebke Roofing Inc. has published a summary of the customer feedback they've received in the past 12 months. In that time, 38 out of 64 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2016.
If you are a Security-Luebke Roofing Inc. customer, and if Security-Luebke Roofing Inc. completed work for you after February of 2015 but you haven't yet received a survey, please let us know.