Case San Jose is a full-service residential remodeling company serving quality-oriented clients in Santa Clara County. We cover the spectrum from exterior and interior trim repairs, drywall, doors, windows, basic electrical and plumbing work, to complete remodels of closets, kitchens, baths, laundry's to decks, porches, and garages. Our in-house design capabilites, project management, and lead carpenter model enable us to completely design, manage, and build your projects from start to finish. We're a licensed insured general contractor and work with several highly skilled specialty subcontractors so we can be a one-stop solution for a wide range of repair and remodeling needs. (more)
The on-site folks, both Chip and Adam were knowledgeable, professional and courteous. They carried the load for the project and did great work.
I would not hesitate to recommend Case to anyone looking at a remodel. Their process is well defined and takes most of the "surprises" out of a remodel. We are very satisfied with the project and received exactly what we asked for.
I would like to recognize Graham for his exceptional service.
Everybody I worked with at Case was very professional, but Glenn provided exceptional service.
Glenn is fantastic as a builder and thinker. He is very knowledgeable and puts his experience to practical use.
Some wandering from schedule is impossible to avoid, unless the contractor expressly overestimates completion times. Case couldn't hit the schedule exactly - this was not a surprise and I don't think anyone could have done better. We were still not more than 10% above the original time estimate.
Some additional expenses occurred - most due to some ramped up city building requirements for structural changes we decided to work through. We were still within 5% of original bids.
Everyone involved was great in getting us what we wanted.
We already discussed a future kitchen remodel, and will pursue after a breather.
Exceptional point of contact.
Case has worked with us before - we are return customers. We have had two bathroom remodels and the quality we've seen met our best expectations. Case is a full turnkey design and remodeling business with their own design and CAD expert, their own staff of stable long-term carpentry staff, and good subcontractors that are managed and coordinated directly through Case. Designs, cost estimates and contractual expectations were discussed and outlined thoroughly. Local building codes were respected and properly documented. Design alternatives were always presented early, to allow for budgeting and setting expectations. We have never had to worry about work quality or coordination of sub-contractors at all. We decided on high-end budget designs, knowing we'd be using the rooms a lot and for a long time to come. Got what we paid for, and we'll certainly discuss the next stage kitchen remodel with Case in the near future.
The sub-contractor K C Tile was a true professional. He was thorough and exacting in his work. Jeff Schroeder was careful to advise us of all aspects of the job. He was not put off by it being a small job. Could not be happier. We have given contact to others in need of a handyman.
We had two bathrooms remodeled by Case.. This included upgrading counters, installing tile, installing new fixtures, constructing a new shower, and installing a new bathtub. They did an excellent job of designing them and helping select materials and colors. Their various craftsmen were courteous and thorough. We are delighted with the quality of their work and the way the project turned out.
I've been using Case Design and their handyman services for several years. They always do an excellent job! Jill, my coordinator, is always available and I am 100% satisfied each time!
They were excellent!
I would like to recognize Jill, Tim Kistler, Tim Wilson, and Jeff Schroeder for their exceptional services on my project.
I always call them for any work that needs to be done.
Jill was my coordinator and she is always at 100%! I've worked with her for years and she does an excellent job.
Graham was great.
Case has done quality work on our house remodel. All the people at Case have been exceptional. They completed each project on time. I would highly recommend them to anyone.
As a GuildQuality Guildmember, Case Design/Remodeling of San Jose relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Case Design/Remodeling of San Jose in San Jose, CA; Sunnyvale, CA; Mountain View, CA; Los Gatos, CA; Saratoga, CA; Santa Clara, CA; Campbell, CA; Los Altos, CA; Morgan Hill, CA; Palo Alto, CA; and 9 other cities in California..
In this report, Case Design/Remodeling of San Jose has published a summary of the customer feedback they've received since they joined GuildQuality in November 2008. In that time, 295 out of 374 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.
Case Design/Remodeling of San Jose surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Case Design/Remodeling of San Jose customer, and if Case Design/Remodeling of San Jose completed work for you after November of 2008 but you haven't yet received a survey, please let us know.