Case San Jose is a full-service residential remodeling company serving quality-oriented clients in Santa Clara County. We cover the spectrum from exterior and interior trim repairs, drywall, doors, windows, basic electrical and plumbing work, to complete remodels of closets, kitchens, baths, laundry's to decks, porches, and garages. Our in-house design capabilites, project management, and lead carpenter model enable us to completely design, manage, and build your projects from start to finish. We're a licensed insured general contractor and work with several highly skilled specialty subcontractors so we can be a one-stop solution for a wide range of repair and remodeling needs. (more)
The sub-contractor K C Tile was a true professional. He was thorough and exacting in his work. Jeff Schroeder was careful to advise us of all aspects of the job. He was not put off by it being a small job. Could not be happier. We have given contact to others in need of a handyman.
We had two bathrooms remodeled by Case.. This included upgrading counters, installing tile, installing new fixtures, constructing a new shower, and installing a new bathtub. They did an excellent job of designing them and helping select materials and colors. Their various craftsmen were courteous and thorough. We are delighted with the quality of their work and the way the project turned out.
I've been using Case Design and their handyman services for several years. They always do an excellent job! Jill, my coordinator, is always available and I am 100% satisfied each time!
They were excellent!
I would like to recognize Jill, Tim Kistler, Tim Wilson, and Jeff Schroeder for their exceptional services on my project.
I always call them for any work that needs to be done.
Jill was my coordinator and she is always at 100%! I've worked with her for years and she does an excellent job.
Graham was great.
Case has done quality work on our house remodel. All the people at Case have been exceptional. They completed each project on time. I would highly recommend them to anyone.
I'm pleased as punch with the work that was done.
I was really comfortable dealing with all of them.
I would like to recognize every that we dealt with. They were all good.
All involved had a high level of customer service & response time.
Chip Utley and Adam (whose last name I don't know). Adam helped towards the end of our 2nd project since Chip was busy. He did an excellent job. Eric moved the 2nd project along and helped me with a few additional items in a very expeditious manner! Kristie/Mike always responded in a timely manner. In terms of the sub cons the work of Tile and Grout King's Jorge and Ricardo was outstanding! Pennington Plumbing and Jay "Mr Cabinets" also excellent.
Very professional organization including the sub cons who they employ. I never felt as if i couldn't speak to anyone on the Case team or other throughout the duration of my project. Everyone was knowledgeable about their areas of expertise as well and never walked around with a confused look as sometimes happens when you are going through a remodel project. We used Case for 2 of our bathroom remodels and the results shine!
I think everyone did a phenomenal job. Jim Cable is wonderful at outlining at everything that needs to be done and the potential issues that may arise. Ramona did a great job offering a lot of options with different price ranges, she was able to give you some insight on anything we needed. They have a knack for finding sub-contractors that are in line with their company. I can't say I've ever had plumbers or tile workers that were as timely and courteous as they were. Glenn, the electrician, did a amazing job. They were very good about working with our personal issues and being sensitive about the fact about how clean we needed the work space for particular safety issues. They definitely went above and beyond.
Additional work with Case is already in planning.
Eric is a fabulous project manager, his communication is clear and timely. He worked immediately to fix the problem, which is an ideal attribute in a contractor!
CASE was a great team to work with - professional, communicative and courteous throughout. They did a great job and work immediately to fix something that wasn't right. I am recommending them to all my friends!
Charlotte was very helpful.
As a GuildQuality Guildmember, Case Design/Remodeling of San Jose relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Case Design/Remodeling of San Jose in San Jose, CA; Sunnyvale, CA; Mountain View, CA; Los Gatos, CA; Saratoga, CA; Santa Clara, CA; Los Altos, CA; Campbell, CA; Morgan Hill, CA; Palo Alto, CA; and 9 other cities in California..
In this report, Case Design/Remodeling of San Jose has published a summary of the customer feedback they've received since they joined GuildQuality in November 2008. In that time, 286 out of 366 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.
Case Design/Remodeling of San Jose surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Case Design/Remodeling of San Jose customer, and if Case Design/Remodeling of San Jose completed work for you after November of 2008 but you haven't yet received a survey, please let us know.