Traton Homes
720 Kennesaw AveMarietta, GA 30060(770) 427-9064

Rich in work ethic and strong in character, Traton Homes' co-founders, brothers Bill and Milburn Poston, have cultivated a lifetime of exposure to real estate and construction to become one of the strongest, most reliable home builders in Atlanta. (more)


Customer Feedback Summary

Of 395 customers surveyed, 249 responded (63%)
Likely to Recommend
91%
Happy With Purchase
94%
Construction Knowledge
92%
Construction Team Warranty
96%
Design Center Overall
96%
Smooth Closing
94%

Map of Recent Work

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Comments


  • comment
    Purchase Reason
    Acworth, GA
    Oct 24, 2014

    Looking at new construction homes from other builders, the quality and appearance of the home was higher than it was from other local builders.

    Did you find this helpful? Yes
  • comment
    Best Thing
    Woodstock, GA
    Oct 09, 2014

    The best part is your Warranty Department's pro-activeness about getting our input, feedback, and checklist before it was due. This shows us Traton Homes really cares that their product is exceptional and the owners are more than just satisfied.

    Did you find this helpful? Yes
  • comment
    Publish Comments
    Woodstock, GA
    Oct 09, 2014

    I have actually already referred Traton Homes to a couple of my friends. I've built four homes from scratch over my 30 years as a professional and Traton Homes cares the most of all the builders I've worked with, so far.

    Did you find this helpful? Yes
  • comment
    Purchase Reason
    Acworth, GA
    Aug 19, 2014

    We chose them due to the location and the remarkable design. I've seen Traton homes for years and I've always been impressed with their work.

    Did you find this helpful? Yes
  • comment
    Repeat Customer
    Powder Springs, GA
    Jun 09, 2014

    I would be 100% likely to buy a Traton home again.

    Did you find this helpful? Yes
  • comment
    Best Thing
    Dallas, GA
    Jun 05, 2014

    The best part has been the help that I received from everyone. They answered my questions in a very informative manner.

    Did you find this helpful? Yes
  • comment
    Upgrade Options
    Marietta, GA
    Apr 15, 2014

    The suggestions from the design team was outstanding! When deciding about colors there is a lot of anxiety and doubt but with guidance from the design center team you feel more confident about the end results and it was everything I wanted it to be.

    Did you find this helpful? Yes
  • comment
    Purchase Reason
    Sandy Springs, GA
    Apr 03, 2014

    Optimal location. Strong design. Good customer service.

    Did you find this helpful? Yes
  • comment
    Purchase Reason
    Smyrna, GA
    Mar 31, 2014

    Quality craftsmanship, complete transparency, easy process, great service.

    Did you find this helpful? Yes
  • comment
    Purchase Reason
    Acworth, GA
    Mar 19, 2014

    Quality, reputation and value.

    Did you find this helpful? Yes
  • comment
    Purchase Reason
    Smyrna, GA
    Mar 12, 2014

    My primary reasons were location and quality. First of all, the location of the townhouse was in a place centered around everything I need. Secondly, the quality of their building compared to the other places was superior.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Marietta, GA
    Mar 07, 2014

    This is the third time I've bought new construction and by far, it's been the best experience of the three! Thanks Kirk, Angie, and Chris - you all go the extra mile!!

    Did you find this helpful? Yes
  • comment
    Purchase Reason
    Marietta, GA
    Mar 06, 2014

    The value and location. We had been seriously looking at another major homebuilder in the Atlanta area and just didn't feel comfortable moving to the next step. Traton's slogan "Altogether More" is definitely true. We feel like we got a great value in our new Traton home. We love our new home and neighborhood.

    Did you find this helpful? Yes
  • comment
    Repeat Customer
    Roswell, GA
    Mar 05, 2014

    Yes, I would definitely buy from them again.

    Did you find this helpful? Yes
  • comment
    Best Thing
    Dallas, GA
    Feb 25, 2014

    I love my home and neighborhood! Best part: the experience and staff of Traton

    Did you find this helpful? Yes
  • comment
    Purchase Reason
    Woodstock, GA
    Jan 15, 2014

    We heard about the quality that they provided, and they completely lived up to our expectations. I would also like to say one thing about Ed in the sales office. Ed made the entire process so easy for us, he displayed the ultimate professionalism from beginning to end, and is a true asset to Traton Homes. Also, we felt like the quality we received in the home exceeded our expectations. The overall experience was a very positive one, and we would definitely recommend them to our friends and family, the product they produce is exceptional.

    Did you find this helpful? Yes
  • comment
    Purchase Reason
    Smyrna, GA
    Jan 14, 2014

    I chose Traton Homes based on the quality of the home and it's location. I wasn't sure if I wanted to purchase an older home or build my own. I decided to build a town home. Traton Homes had the best floor plans. I love the open concept main floor. The location is great too. I am only 10 minutes away from work. It is very convenient.

    Did you find this helpful? Yes
  • comment
    Purchase Reason
    Smyrna, GA
    Jan 13, 2014

    The home overall was exactly what I was looking for, and the quality of finishes was superior to that in all the other homes I viewed. All of the sales agents, design center staff, and construction team were friendly, knowledgeable, and professional. The Traton team made my first home buying experience an easy and wonderful one!

    Did you find this helpful? Yes
  • comment
    Repeat Customer
    Acworth, GA
    Jan 11, 2014

    100% likely

    Did you find this helpful? Yes
  • comment
    Purchase Reason
    Marietta, GA
    Jan 04, 2014

    My wife and I looked and several different builders for our home. I really liked Traton's customer service. It put them above similar competitors. Our sales agent was very conscious of putting forth her best customer service because she knows customer service is first and foremost. It really was an exceptional experience. It made us feel like we didn't have to comprise on our purchase.

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
  • Certified Professional Home Builder
  • Greater Atlanta Home Builders Association
GuildQuality Member
Guildmember
Since 2007
GuildQuality Master Award Winner
Guildmaster Award Winner
2008,2009,2010,2011,
2012,2013

Types of Work

  • New home (1,424)
  • Custom home (9)
  • Home for sale (6)

Recent Activity

  • 10/30/14 Traton Homes received feedback from a customer in Marietta, GA.
  • 10/30/14 Traton Homes received feedback from a customer in Acworth, GA.
  • 10/29/14 Traton Homes received feedback from a customer in Kennesaw, GA.
  • 10/29/14 Traton Homes received feedback from a customer in Marietta, GA.
  • 10/28/14 Traton Homes published an example of their work.

More about Traton Homes

As a GuildQuality Guildmember, Traton Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Traton Homes in Marietta, GA; Acworth, GA; Woodstock, GA; Smyrna, GA; Dallas, GA; Kennesaw, GA; Sandy Springs, GA; Dunwoody, GA; Powder Springs, GA; Johns Creek, GA; and 6 other cities in Georgia..

In this report, Traton Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 249 out of 395 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2014.