Traton Homes
720 Kennesaw AveMarietta, GA 30060(770) 427-9064

Rich in work ethic and strong in character, Traton Homes' co-founders, brothers Bill and Milburn Poston, have cultivated a lifetime of exposure to real estate and construction to become one of the strongest, most reliable home builders in Atlanta. (more)


Customer Feedback Summary

Of 334 customers surveyed, 217 responded (65%)
Likely to Recommend
90%
Happy With Purchase
96%
Construction Knowledge
97%
Construction Team Warranty
96%
Design Center Overall
93%
Smooth Closing
92%
Sales Knowledge
95%
Warranty Department
89%

Map of Recent Work

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Comments


  • "Purchase Reason" comment from Marietta, GA
    Jun 22, 2015

    One of the primary reasons of choosing Traton was the location and the ability to custom design much of the home. Our sales agent, Amy Kessler, was excellent throughout the entire process. Prior to seeing Harrison Oaks, we were actually close to purchasing another home. After walking through the community and talking with Amy, we changed our mind and decided to go with Traton. Amy was very knowledgeable of the community and all the floor plans. We made numerous special requests and she was always there to get us the answers to our questions and follow through very quickly. We wanted to make some changes to the floor plan, and Amy had great ideas helping us design it the way we wanted it. To this day, Amy continues to help us! Nikki Williams, at the Design Center, was also great to work with. She was very patient with us and was very helpful in giving us ideas and recommendations. Our builder Shannon Bechtold did an excellent job. He kept us updated on the project, was always there to answer our questions, did an excellent job of incorporating all of our special design requests, and always made sure every detail was just right. We had a great experience working with Amy, Shannon, and Nikki, and highly recommend Traton Homes based on the professionalism and expertise displayed by their staff.

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Sandy Springs, GA
    Jun 01, 2015

    We love the design and all of the upgrades in our new townhouse. We didn't get to pick much as it was already complete when we walked through it for the first time. The open concept and extremely high ceilings make the place seem larger than it is plus the kitchen is absolutely fantastic. Huge master bedroom suite with walk-in closet that we can fit all our clothes in .. my husband no longer needs to go to a different bedroom to dress! I am already spoiled and we came from a home with almost 1000 more square footage. I would gladly let Traton Homes build my next home if given the chance.

    Did you find this helpful? Yes
  • "Best Thing" comment from Marietta, GA
    May 25, 2015

    The process was easy and they take care of the customer really well.

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Roswell, GA
    Apr 06, 2015

    The location of the subdivision, the quality of the home and their reputation.

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Sandy Springs, GA
    Mar 12, 2015

    A lot of house for the price. Standard finishes would be upgrades at other similar communities. Looks expensive, high quality, friendly and helpful staff.

    Did you find this helpful? Yes
  • "Repeat Customer" comment from Dallas, GA
    Mar 10, 2015

    I am very likely to buy another home from them.

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Marietta, GA
    Jan 20, 2015

    We like the design and floor plans that Traton Homes offers. The quality and workmanship we saw in the models was carried through into our new home. The location of Harrison Oaks is ideal with excellent schools and access to all that Cobb county and Marietta has to offer.

    Did you find this helpful? Yes
  • "Past Referral" comment from Smyrna, GA
    Jan 11, 2015

    I am so happy with my Traton home, and I would recommend Traton to anyone who is looking for his next home!

    Did you find this helpful? Yes
  • Comment from Marietta, GA
    Jan 06, 2015

    The entire process was so wonderful and I always felt confident in the entire team's responses to my needs.

    Did you find this helpful? Yes
  • "Best Thing" comment from Kennesaw, GA
    Dec 17, 2014

    The best part of working with Traton Home is the quality of the house. It was fantastic.

    Did you find this helpful? Yes
  • Comment from Johns Creek, GA
    Dec 15, 2014

    We were originally focused on location and didn't know much about Traton Homes prior to starting this process. Did we get lucky! This company is extremely honest and looks out for its customer's best interests. They made building a home such a simple and enjoyable process, and I now wouldn't go with any other builder!

    Did you find this helpful? Yes
  • Comment from Kennesaw, GA
    Dec 13, 2014

    I love the people I worked with. They were amazing and couldn't do more for me than what they did. Everybody I dealt with was amazing.

    Did you find this helpful? Yes
  • Comment from Marietta, GA
    Nov 27, 2014

    Traton's staff was very knowledgeable, helpful and accommodating. Our overall buying and construction experience was great!

    Did you find this helpful? Yes
  • "Better Service" comment from Dallas, GA
    Nov 25, 2014

    This is the second home I've built and this experience is by far better than the one I had with my other home.

    Did you find this helpful? Yes
  • "Better Service" comment from Marietta, GA
    Nov 13, 2014

    we are very happy with the service ~ can't be better!

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Acworth, GA
    Oct 24, 2014

    Looking at new construction homes from other builders, the quality and appearance of the home was higher than it was from other local builders.

    Did you find this helpful? Yes
  • "Publish Comments" comment from Woodstock, GA
    Oct 09, 2014

    I have actually already referred Traton Homes to a couple of my friends. I've built four homes from scratch over my 30 years as a professional and Traton Homes cares the most of all the builders I've worked with, so far.

    Did you find this helpful? Yes
  • "Best Thing" comment from Woodstock, GA
    Oct 09, 2014

    The best part is your Warranty Department's pro-activeness about getting our input, feedback, and checklist before it was due. This shows us Traton Homes really cares that their product is exceptional and the owners are more than just satisfied.

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Acworth, GA
    Aug 19, 2014

    We chose them due to the location and the remarkable design. I've seen Traton homes for years and I've always been impressed with their work.

    Did you find this helpful? Yes

Affiliations

  • GuildQuality
  • Certified Professional Home Builder
  • Greater Atlanta Home Builders Association
GuildQuality Member
Guildmember
Since 2007
GuildQuality Master Award Winner
Guildmaster Award Winner
2008,2009,2010,2011,
2012,2013

Types of Work

  • New home (1,519)
  • Custom home (18)
  • Home for sale (13)

Recent Activity

  • 7/30/15 Traton Homes received feedback from a customer in Johns Creek, GA.
  • 7/29/15 Traton Homes received feedback from a customer in Marietta, GA.
  • 7/28/15 Traton Homes received feedback from a customer in Roswell, GA.
  • 7/27/15 Traton Homes received feedback from 2 customers.
  • 7/23/15 Traton Homes received feedback from a customer in Smyrna, GA.

More about Traton Homes

As a GuildQuality Guildmember, Traton Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Traton Homes in Marietta, GA; Acworth, GA; Smyrna, GA; Sandy Springs, GA; Woodstock, GA; Dallas, GA; Johns Creek, GA; Powder Springs, GA; Dunwoody, GA; Roswell, GA; and 7 other cities in Georgia.

In this report, Traton Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 217 out of 334 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.