Traton Homes
720 Kennesaw AveMarietta, GA 30060(770) 427-9064

Rich in work ethic and strong in character, Traton Homes' co-founders, brothers Bill and Milburn Poston, have cultivated a lifetime of exposure to real estate and construction to become one of the strongest, most reliable home builders in Atlanta. (more)


Customer Feedback Summary

Of 373 customers surveyed, 233 responded (62%)
Likely to Recommend
91%
Happy With Purchase
96%
Construction Knowledge
95%
Construction Team Warranty
96%
Design Center Overall
95%
Smooth Closing
94%
Sales Knowledge
96%
Warranty Department
92%

Map of Recent Work

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Comments


  • "Purchase Reason" comment from Marietta, GA
    Jan 20, 2015

    We like the design and floor plans that Traton Homes offers. The quality and workmanship we saw in the models was carried through into our new home. The location of Harrison Oaks is ideal with excellent schools and access to all that Cobb county and Marietta has to offer.

    Did you find this helpful? Yes
  • "Past Referral" comment from Smyrna, GA
    Jan 11, 2015

    I am so happy with my Traton home, and I would recommend Traton to anyone who is looking for his next home!

    Did you find this helpful? Yes
  • Comment from Marietta, GA
    Jan 06, 2015

    The entire process was so wonderful and I always felt confident in the entire team's responses to my needs.

    Did you find this helpful? Yes
  • "Best Thing" comment from Kennesaw, GA
    Dec 17, 2014

    The best part of working with Traton Home is the quality of the house. It was fantastic.

    Did you find this helpful? Yes
  • Comment from Johns Creek, GA
    Dec 15, 2014

    We were originally focused on location and didn't know much about Traton Homes prior to starting this process. Did we get lucky! This company is extremely honest and looks out for its customer's best interests. They made building a home such a simple and enjoyable process, and I now wouldn't go with any other builder!

    Did you find this helpful? Yes
  • Comment from Kennesaw, GA
    Dec 13, 2014

    I love the people I worked with. They were amazing and couldn't do more for me than what they did. Everybody I dealt with was amazing.

    Did you find this helpful? Yes
  • Comment from Marietta, GA
    Nov 27, 2014

    Traton's staff was very knowledgeable, helpful and accommodating. Our overall buying and construction experience was great!

    Did you find this helpful? Yes
  • "Better Service" comment from Dallas, GA
    Nov 25, 2014

    This is the second home I've built and this experience is by far better than the one I had with my other home.

    Did you find this helpful? Yes
  • "Better Service" comment from Marietta, GA
    Nov 13, 2014

    we are very happy with the service ~ can't be better!

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Acworth, GA
    Oct 24, 2014

    Looking at new construction homes from other builders, the quality and appearance of the home was higher than it was from other local builders.

    Did you find this helpful? Yes
  • "Publish Comments" comment from Woodstock, GA
    Oct 09, 2014

    I have actually already referred Traton Homes to a couple of my friends. I've built four homes from scratch over my 30 years as a professional and Traton Homes cares the most of all the builders I've worked with, so far.

    Did you find this helpful? Yes
  • "Best Thing" comment from Woodstock, GA
    Oct 09, 2014

    The best part is your Warranty Department's pro-activeness about getting our input, feedback, and checklist before it was due. This shows us Traton Homes really cares that their product is exceptional and the owners are more than just satisfied.

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Acworth, GA
    Aug 19, 2014

    We chose them due to the location and the remarkable design. I've seen Traton homes for years and I've always been impressed with their work.

    Did you find this helpful? Yes
  • "Repeat Customer" comment from Powder Springs, GA
    Jun 09, 2014

    I would be 100% likely to buy a Traton home again.

    Did you find this helpful? Yes
  • "Best Thing" comment from Dallas, GA
    Jun 05, 2014

    The best part has been the help that I received from everyone. They answered my questions in a very informative manner.

    Did you find this helpful? Yes
  • "Upgrade Options" comment from Marietta, GA
    Apr 15, 2014

    The suggestions from the design team was outstanding! When deciding about colors there is a lot of anxiety and doubt but with guidance from the design center team you feel more confident about the end results and it was everything I wanted it to be.

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Sandy Springs, GA
    Apr 03, 2014

    Optimal location. Strong design. Good customer service.

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Smyrna, GA
    Mar 31, 2014

    Quality craftsmanship, complete transparency, easy process, great service.

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Acworth, GA
    Mar 19, 2014

    Quality, reputation and value.

    Did you find this helpful? Yes
  • "Purchase Reason" comment from Smyrna, GA
    Mar 12, 2014

    My primary reasons were location and quality. First of all, the location of the townhouse was in a place centered around everything I need. Secondly, the quality of their building compared to the other places was superior.

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
  • Certified Professional Home Builder
  • Greater Atlanta Home Builders Association
GuildQuality Member
Guildmember
Since 2007
GuildQuality Master Award Winner
Guildmaster Award Winner
2008,2009,2010,2011,
2012,2013

Types of Work

  • New home (1,458)
  • Custom home (35)
  • Home for sale (32)
  • Bathroom remodel (1)

Recent Activity

  • 1/27/15 Traton Homes received feedback from 3 customers.
  • 1/25/15 Traton Homes received feedback from a customer in Powder Springs, GA.
  • 1/23/15 Traton Homes received feedback from a customer in Marietta, GA.
  • 1/21/15 Traton Homes received feedback from a customer in Marietta, GA.
  • 1/21/15 Traton Homes received feedback from a customer in Sandy Springs, GA.

More about Traton Homes

As a GuildQuality Guildmember, Traton Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Traton Homes in Marietta, GA; Acworth, GA; Smyrna, GA; Woodstock, GA; Sandy Springs, GA; Dallas, GA; Kennesaw, GA; Powder Springs, GA; Dunwoody, GA; Johns Creek, GA; and 6 other cities in Georgia.

In this report, Traton Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 233 out of 373 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2015.

2015 Guildmaster Application

Traton Homes is a candidate for a 2015 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Traton Homes must survey all of their customers.

If you are a recent customer of Traton Homes and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Traton Homes's application.