Traton Homes
720 Kennesaw AveMarietta, GA 30060(770) 427-9064

Rich in work ethic and strong in character, Traton Homes' co-founders, brothers Bill and Milburn Poston, have cultivated a lifetime of exposure to real estate and construction to become one of the strongest, most reliable home builders in Atlanta. (more)


Customer Feedback Summary

Of 402 customers surveyed, 246 responded (61%)
Likely to Recommend
91%
Happy With Purchase
93%
Construction Knowledge
93%
Construction Team Warranty
95%
Design Center Overall
95%
Smooth Closing
94%

Map of Recent Work

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Comments


  • comment
    Purchase Reason
    Acworth, GA
    Aug 19, 2014

    We chose them due to the location and the remarkable design. I've seen Traton homes for years and I've always been impressed with their work.

  • comment
    Repeat Customer
    Powder Springs, GA
    Jun 09, 2014

    I would be 100% likely to buy a Traton home again.

  • comment
    Best Thing
    Dallas, GA
    Jun 05, 2014

    The best part has been the help that I received from everyone. They answered my questions in a very informative manner.

  • comment
    Upgrade Options
    Marietta, GA
    Apr 15, 2014

    The suggestions from the design team was outstanding! When deciding about colors there is a lot of anxiety and doubt but with guidance from the design center team you feel more confident about the end results and it was everything I wanted it to be.

  • comment
    Purchase Reason
    Sandy Springs, GA
    Apr 03, 2014

    Optimal location. Strong design. Good customer service.

  • comment
    Purchase Reason
    Smyrna, GA
    Mar 31, 2014

    Quality craftsmanship, complete transparency, easy process, great service.

  • comment
    Purchase Reason
    Acworth, GA
    Mar 19, 2014

    Quality, reputation and value.

  • comment
    Purchase Reason
    Smyrna, GA
    Mar 12, 2014

    My primary reasons were location and quality. First of all, the location of the townhouse was in a place centered around everything I need. Secondly, the quality of their building compared to the other places was superior.

  • comment
    Additional Comment
    Marietta, GA
    Mar 07, 2014

    This is the third time I've bought new construction and by far, it's been the best experience of the three! Thanks Kirk, Angie, and Chris - you all go the extra mile!!

  • comment
    Purchase Reason
    Marietta, GA
    Mar 06, 2014

    The value and location. We had been seriously looking at another major homebuilder in the Atlanta area and just didn't feel comfortable moving to the next step. Traton's slogan "Altogether More" is definitely true. We feel like we got a great value in our new Traton home. We love our new home and neighborhood.

  • comment
    Repeat Customer
    Roswell, GA
    Mar 05, 2014

    Yes, I would definitely buy from them again.

  • comment
    Best Thing
    Dallas, GA
    Feb 25, 2014

    I love my home and neighborhood! Best part: the experience and staff of Traton

  • comment
    Purchase Reason
    Woodstock, GA
    Jan 15, 2014

    We heard about the quality that they provided, and they completely lived up to our expectations. I would also like to say one thing about Ed in the sales office. Ed made the entire process so easy for us, he displayed the ultimate professionalism from beginning to end, and is a true asset to Traton Homes. Also, we felt like the quality we received in the home exceeded our expectations. The overall experience was a very positive one, and we would definitely recommend them to our friends and family, the product they produce is exceptional.

  • comment
    Purchase Reason
    Smyrna, GA
    Jan 14, 2014

    I chose Traton Homes based on the quality of the home and it's location. I wasn't sure if I wanted to purchase an older home or build my own. I decided to build a town home. Traton Homes had the best floor plans. I love the open concept main floor. The location is great too. I am only 10 minutes away from work. It is very convenient.

  • comment
    Purchase Reason
    Smyrna, GA
    Jan 13, 2014

    The home overall was exactly what I was looking for, and the quality of finishes was superior to that in all the other homes I viewed. All of the sales agents, design center staff, and construction team were friendly, knowledgeable, and professional. The Traton team made my first home buying experience an easy and wonderful one!

  • comment
    Repeat Customer
    Acworth, GA
    Jan 11, 2014

    100% likely

  • comment
    Purchase Reason
    Marietta, GA
    Jan 04, 2014

    My wife and I looked and several different builders for our home. I really liked Traton's customer service. It put them above similar competitors. Our sales agent was very conscious of putting forth her best customer service because she knows customer service is first and foremost. It really was an exceptional experience. It made us feel like we didn't have to comprise on our purchase.

  • comment
    Better Service
    Acworth, GA
    Dec 18, 2013

    We are satisfied with Traton. They do a great job, and they should keep doing what they're doing.

  • comment
    Best Thing
    Woodstock, GA
    Dec 16, 2013

    The quality of the construction was the best part of doing business with Traton Homes.

  • comment
    Best Thing
    Marietta, GA
    Dec 04, 2013

    The best thing about working with Traton Homes is their overall willingness to accomplish my end goals.

More Comments

Affiliations

  • GuildQuality
  • Certified Professional Home Builder
  • Greater Atlanta Home Builders Association
GuildQuality Member
Guildmember
Since 2007
GuildQuality Master Award Winner
Guildmaster Award Winner
2008,2009,2010,2011,
2012,2013

Types of Work

  • New home (1,412)
  • Custom home (9)
  • Home for sale (6)

Recent Activity

  • 9/25/14 Traton Homes received feedback from a customer in Dunwoody, GA.
  • 9/23/14 Traton Homes received feedback from a customer in Dunwoody, GA.
  • 9/20/14 Traton Homes received feedback from a customer in Woodstock, GA.
  • 9/19/14 Traton Homes received feedback from a customer in Marietta, GA.
  • 9/19/14 Traton Homes received feedback from a customer in Sandy Springs, GA.

More about Traton Homes

As a GuildQuality Guildmember, Traton Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Traton Homes in Marietta, GA; Acworth, GA; Woodstock, GA; Smyrna, GA; Dallas, GA; Kennesaw, GA; Sandy Springs, GA; Dunwoody, GA; Powder Springs, GA; Johns Creek, GA; and 6 other cities in Georgia..

In this report, Traton Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 246 out of 402 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.