At Tabor Design Build, we provide value to our clients through unique creative design and top quality craftsmanship. We believe that careful planning and tight scheduling are the keys to completing your home remodeling project smoothly with the least disruption to your family. Whether you need a major addition, a new kitchen, master bedroom suite or other home renovation, our attention to detail ensures a professional, efficiently run remodeling project that is completed on time and on budget.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Design build remodel (50)
Interior painting (34)
Windows & doors (25)
Kitchen remodel (19)
Bathroom remodel (16)
Screen porch (11)
Basement remodel (8)
Exterior painting (6)
Whole house remodel (2)
Entry doors (1)
Replacement windows (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Tabor Design Build truly listened to what we wanted in our home addition project. They did not feed us a pre-packaged idea, but really let us decide what options would work best for our desired outcome. The communication back and forth was always clear and we never felt in the dark on any aspect of the project. Our input was valued and listened to.
Everyone who worked on our project was fantastic. We especially appreciated Frank Howard as the lead carpenter on the job who helped make everything run as smoothly as possible each day. We also really appreciated the HVAC contractors who went above and beyond to address the heating system issues during the coldest part of the winter. Lastly, Rick Crump and John Tabor were always responsive to our questions or concerns and made sure to address every issue, big or small. We really couldn't have asked for a better crew from beginning to end.
The project exceeded our expectations a hundred times over. We were amazed at the organization, craftsmanship and ability to stick to the schedule. The project finished on time and under budget with only the smallest of changes or delays along the way. We could not have asked for a better renovation project. We imagined this process being very stressful and difficult on our family, and in the end, it was one of the most stress free experiences we have had as homeowners.
I have already recommended Tabor Design Build to a number of homeowners in our neighborhood.
If we have any other home renovation projects in the future, we will only call on Tabor Design Build. We are confident in everything they do. They have made us very happy homeowners. Thank you so much.
They set a high standard for materials they use and customer satisfaction.
I wouldn't have known that some of the painting and tile work was sub standard, but Karl made sure that it turned out perfectly. This is what distinguishes your company from the rest. How many companies would have made their subcontractors completely redo work? Especially when the owner might not know the difference? This is what impressed me the most about Tabor Design.
Tabor Design Build took care of me and I am so grateful. After years of neglect, my home was in terrible state of disrepair, e.g. broken fixtures, holes in walls, inoperable doors, rotting wood, etc. The Tabor Team took my ideas and then added their own, and the result is fantastic. I am now proud of my home. I completely trusted their advice and was so impressed with their work that I ended up asking them to do more. People who know far more about construction that I do have commented on the high quality of the work and the attention to detail. Also, there was no stress at all - the staff is friendly and accommodating - going beyond what is expected or required - they almost felt like family. The guys really cared - and their actions showed it. Thank you, John, Karl, Jeff, and all the rest!
The results exceeded my expectations. I wish I had more money to spend on the house!
As a GuildQuality Guildmember, Tabor Design Build relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Tabor Design Build in Washington, DC; Silver Spring, MD; Rockville, MD; Bethesda, MD; Darnestown, MD; Kensington, MD; Gaithersburg, MD; Derwood, MD; Chevy Chase, MD; Potomac, MD; and 10 other cities in Maryland.
In this report, Tabor Design Build has published a summary of the customer feedback they've received since they joined GuildQuality in October 2008. In that time, 70 out of 77 customers (91%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2016.
Tabor Design Build surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Tabor Design Build customer, and if Tabor Design Build completed work for you after October of 2008 but you haven't yet received a survey, please let us know.
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