Nautilus Company
514 Mill Street, Ste EMount Pleasant, SC 29464(846) 647-6224

Nautilus Company provides Charleston, South Carolina residents with custom home building services as well as home management and preventative maintenance programs. (more)


Customer Feedback Summary

Of 19 customers surveyed, 14 responded (74%)
Likely to Recommend
100%
Communication
100%
Peace Of Mind
100%
Trust
100%
Professional & Organized
100%
Expertise
100%
Construction Quality
100%
Clean & Safe
100%
Problem Resolution
100%
Schedule
92%
Concern For Needs
100%
Punchlist
100%
Post-job Clean Up
100%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
search by zip code:
search

Reviews & Comments

7 Reviews
7
0
0
0
0
Currently Viewing:

  • comment
    Area Of Satisfaction
    Charleston, SC
    Mar 06, 2014

    trustworthiness and excellent communications

  • comment
    Area Of Satisfaction
    Mt. Pleasant, SC
    Nov 20, 2012

    Joe was always available to answer questions and address concerns.

  • review
    Jennifer A.
    Mt. Pleasant, SC
    Nov 20, 2012
    Nautilus Company

    The Nautilus Company was a pleasure to work with for our home renovation project. Our order was completed in a timely and professional manner. We have received so many compliments on the work done on our house and will continue to recommend Nautilus Company to others.

  • review
    Melissa C.
    Moncks Corner, SC
    Nov 15, 2012
    Nautilus Company

    Nautilus has been and is the best I could ever recommend. We started a venture they have never done to build a modular. They have worked very hard to make sure they have all the information we need. Bill has been very attentive to all our wants and needs. This a very trustworthy company.

  • comment
    Area For Improvement
    Sullivan's Island, SC
    Nov 15, 2012

    There was no area where Nautilus Company fell short.

  • comment
    Area Of Satisfaction
    Mount Pleasant, SC
    Jun 21, 2012

    I was most satisfied with working with Joe. We are familiar with his handwork, and we are very pleased.

  • review
    Chris R.
    Mount Pleasant, SC
    Jun 21, 2012
    Nautilus Company

    We are very pleased with Nautilus Company, and also Joe Quick. We would recommend them to anyone. Also, we would have them back for any additional work.

  • review
    Gary A.
    Folly Beach, SC
    Mar 20, 2012
    Nautilus Company

    Nautilus Company has been highly professional and reliable to work with. Overall, my experience with Nautilus has been exceptional because they went above and beyond what I expected from any contractor. I would use them again and recommend them to others.

  • comment
    Professional & Organized
    Daniel Island, SC
    Jan 27, 2012

    Nautilus is so organized that they make me feel incredibly unorganized!

  • comment
    Problem Resolution
    Daniel Island, SC
    Jan 27, 2012

    What's really impressive about these guys is that they develop a relationship with the service providers that any homewowner may have engaged in during their time in the home. That includes new construction or the purchase of an existing home. The first thing that they do is understand all elements of the house - Who sold you your windows and doors? Lets look at the warranty on those items. Who sold you your HVAC system? Lets look at the warranty there...etc. Nautilus will directly engage the provides of these goods/services and make them stick to the warranties under which the items were delivered. Who has time for that?? Nautilus does - and the amount of time and money they have saved me is amazing.

  • comment
    Area For Improvement
    Daniel Island, SC
    Jan 27, 2012

    None - Nautilus allows me to enjoy my home, not spend all of my spare time maintaining it....

  • comment
    Area Of Satisfaction
    Daniel Island, SC
    Jan 27, 2012

    I didn't want to like Bill Payzant - I mean after having constructed, from scratch a very large home and having been inundated with contractor after contractor, problem after problem - The last thing I wanted in my life was another person telling me about what needed to be done with my home. Bill is a good guy and easy to deal with - I'm a tough nut to crack but can wholeheartedly say - it is a pleasure to work with him and his team! He has saved my 1,000's of dollars in potential problems ...

  • comment
    Likely To Recommend
    Daniel Island, SC
    Jan 27, 2012

    I have recommended Nautilus to every homeowners in my office!

  • review
    Kevin B.
    Daniel Island, SC
    Jan 27, 2012
    Nautilus Company

    Bill Payzant is truly someone that any Homeowner can LEARN from! As a first time home owner, my knowledge base was limited with respect to how to properly maintain my home. Bill's knowledge with respect to all elements in home construction is limitless! The guy truly knows his craft... He is a Problem Solver to the highest degree - No task is too small or too big for him. He truly embraces your needs as if they were his own!

  • comment
    Area For Improvement
    Charleston, SC
    Jan 09, 2012

    All of my positive expectations were met. Often they were surpassed. Nautilus did their best to follow through on all discussions we had during the interview process, a time when a buyer must gauge integrity carefully.

  • comment
    Area Of Satisfaction
    Charleston, SC
    Jan 09, 2012

    Communication, communication, communication. I always had Nautilus' ear and was confident of rapid response. Home renovation and addition can be very unnerving. Nautilus did their best to make it an exciting and pleasurable experience.

  • comment
    Lead Source
    Charleston, SC
    Jan 09, 2012

    From a mutual friend that I respect immensely.

  • comment
    Likely To Recommend
    Charleston, SC
    Jan 09, 2012

    I welcome the opportunity to offer this recommendation whenever I can. Family, friends and neighbors already know how pleased I am with the the remodel and addition that Nautilus Company provided me.

  • review
    Marty L.
    Charleston, SC
    Jan 09, 2012
    Nautilus Company

    There are a lot of general contractors out there and I interviewed my share. Through that process, I began to learn how unique Nautilus Company is. Before even signing a contract, we thoroughly discussed our perspectives and expectations of the project including the professional relationship. A great deal of integrity was established through these authentic meetings allowing me to feel confident of my decision to enter into the partnership. I use the word partnership with intention. I was consistently confident that I would be kept well informed and consulted as necessary once construction began. Communication lines were always open and flowed freely. I was further impressed that the professionalism displayed by Nautilus was also expected of the subcontractors. It was clear that a positive working relationship existed between Nautilus Company and the subcontractors. That was exhibited in meeting timely schedules, correcting any issues that arose rapidly and a consistently clean job site.Without hesitation, I would work with Nautilus Company again.With pride, I would recommend them to family and friends.

  • comment
    Budget
    Charleston, SC
    Jan 06, 2012

    Due to sub-contractor error there was a difference in quoted fees. Nautilus handled it professionally and was willing to accept what we agreed upon so not a big deal.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Builders Loyalty Network, LLC
  • Charleston Trident Home Builders Association
  • Earthcraft House
  • NAHB Certified Green Professional
  • National Association of Home Builders (NAHB)
GuildQuality Member
Guildmember
Since 2012

Recent Activity

  • 3/06/14 Nautilus Company received feedback from a customer in Charleston, SC.
  • 8/27/13 Nautilus Company published an example of their work.
  • 11/20/12 Nautilus Company received feedback from a customer in Mt. Pleasant, SC.
  • 11/15/12 Nautilus Company received feedback from a customer in Mt. Pleasant, SC.
  • 11/15/12 Nautilus Company received feedback from a customer in Sullivan's Island, SC.

More about Nautilus Company

As a GuildQuality Guildmember, Nautilus Company relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Nautilus Company in Mount Pleasant, SC; Charleston, SC; Daniel Island, SC; Mt. Pleasant, SC; Moncks Corner, SC; Sullivan's Island, SC; Folly Beach, SC; Darnstown, MD; and Isle Of Palms, SC..

In this report, Nautilus Company has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 14 out of 19 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.