Konter Quality Homes Inc
22 Commerce PlaceSavannah, GA 31406(912) 354-9314

Savannah - Charming and Greacful -The great southern lady holding the past in one hand and the future in another. Here in the jewel of Coastal Georgia you'll discover a home builder as committed to the uniqueness of Savannah as General Oglethorpe himself. (more)


Customer Feedback Summary

Of 516 customers surveyed, 415 responded (80%)
Likely to Recommend
91%
Budget
96%
Trust
91%
Value
94%

Map of Recent Work

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Comments


  • "Area Of Satisfaction" comment from Pooler, GA
    Aug 05, 2015

    I was most satisfied in that the house is nice.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Savannah, GA
    Jul 19, 2014

    I was most satisfied with their superintendent, Steve. He was very helpful and open. He focused on making sure he was building a home that was up to his and our standards.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Pooler, GA
    Jul 09, 2014

    Our home was ready for us to move in on time and thy are always easy to reach in case we need/needed anything.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Savannah, GA
    Jul 02, 2014

    Everything really. They were excellent.

    Did you find this helpful? Yes
  • Comment from Savannah, GA
    Jul 02, 2014

    They're great. The whole process was easy.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Savannah, GA
    May 22, 2014

    I was most satisfied with selection process with Becca. The level of detail and variety of products that we were able to chose from to truly make our dream home custom. Becca did an amazing job telling us what would go/not go together.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Pooler, GA
    Apr 24, 2014

    None. I have never had a house built before but my husband did and it was much bigger than the one that we built. He said that he had way fewer issues with this build than his previous he is very happy with the company and this home.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Pooler, GA
    Apr 24, 2014

    I was most satisfied with the schedule because they stuck to it perfectly. I would also have to say the quality because it was superb.

    Did you find this helpful? Yes
  • Comment from Pooler, GA
    Apr 24, 2014

    I would like to compliment Jerry and Marci who are extremely professional. Marci is a joy to work with. Our realtor Suzanne was great and did her job. Tyler , who was just learning about the job, went above and beyond.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Savannah, GA
    Mar 14, 2014

    Timeliness and communication.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Savannah, GA
    Mar 10, 2014

    Upon purchasing our first home, I was interested in new construction. I had done a lot of searching online and visited different companies in the area. I'm not sure if it was because the competitors in the area all had established neighborhoods and were not desperate for our business, but the customer service was lacking. I received the feeling of indifference. It did not matter to them whether I chose to build with them or not. The day I had my appointment with Konter Quality Homes, I was blown away by the level of customer service I received in comparison to their competitors. Mark Konter was very professional and took the time to sit with us and welcome us to Savannah, He explain the area, the neighborhood, the history of the company etc etc. Konter Homes was also able to build the home faster and offer a better price than any other builder in the area. I also appreciated that Konter Homes presented the choice of individual upgrades, rather than a packaged upgrade selection.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Pooler, GA
    Jun 09, 2012

    I appreciate the customer service, and the one on one attention they give to their customers. They are all knowledgeable, helpful, and willing to find the answers you need.

    Did you find this helpful? Yes
  • "Recommend Builder" comment from Pooler, GA
    Jun 09, 2012

    I have recommended Konter Quality Homes to a friend multiple times.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Guyton, GA
    Jun 06, 2012

    Customer serivce and the "family feel" personal relationship we got from the owners of the company.

    Did you find this helpful? Yes
  • "Lead Source" comment from Guyton, GA
    Jun 06, 2012

    Accidently called the wrong builder....turns out they were the RIGHT builder for us!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Pooler, GA
    Jun 04, 2012

    The attention to detail was outstanding

    Did you find this helpful? Yes
  • "Professional & Organized" comment from Pooler, GA
    May 08, 2012

    We bought our house from Hawaii. I'm active duty military, and we were able to organize the whole thing via emails and phone calls. My wife flew to Savannah for one weekend to see the house and that was it. It was very well done.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Pooler, GA
    May 08, 2012

    Their correspondence is absolutely remarkable. If you had told my parents I could buy a house in Georgia while I was living in Hawaii, they would have called you a liar.

    Did you find this helpful? Yes
  • "Recommend Builder" comment from Pooler, GA
    May 08, 2012

    Absolutely, without a doubt.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Guyton, GA
    Dec 19, 2011

    Their response time was excellent.

    Did you find this helpful? Yes
More Comments

Affiliations

  • GuildQuality
  • 2-10 Home Buyers Warranty
  • Builder 20 Club
  • ENERGY STAR
  • Home Builders Association of Georgia
  • National Association of Home Builders (NAHB)
  • RESNET - Residential Energy Services Network
GuildQuality Member
Guildmember
Since 2005
GuildQuality Master Award Winner
Guildmaster Award Winner
2007,2008,2009,2011,
2015

Types of Work

  • Home for sale (17)
  • New home (17)
  • Custom home (13)

Recent Activity

  • 8/25/15 Konter Quality Homes Inc received feedback from a customer in Savannah, GA.
  • 8/05/15 Konter Quality Homes Inc received feedback from a customer in Pooler, GA.
  • 7/30/15 Konter Quality Homes Inc received feedback from a customer in Savannah, GA.
  • 7/20/14 Konter Quality Homes Inc received feedback from a customer in Savannah, GA.
  • 7/19/14 Konter Quality Homes Inc received feedback from a customer in Savannah, GA.

More about Konter Quality Homes Inc

As a GuildQuality Guildmember, Konter Quality Homes Inc relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Konter Quality Homes Inc in Savannah, GA; Pooler, GA; Cleveland, GA; Rome, GA; Covington, GA; Guyton, GA; Peachtree City, GA; Lizella, GA; Mcdonough, GA; Savanah, GA; and 2 other cities in Georgia.

In this report, Konter Quality Homes Inc has published a summary of the customer feedback they've received since they joined GuildQuality in March 2005. In that time, 415 out of 516 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2015.

Konter Quality Homes Inc surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Konter Quality Homes Inc customer, and if Konter Quality Homes Inc completed work for you after March of 2005 but you haven't yet received a survey, please let us know.

If you have had work done by Konter Quality Homes Inc since March of 2005 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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