Jackson Design & Remodeling, Inc.
4797 Mercury StSan Diego, CA 92111(619) 442-6125
 

Customer Feedback Summary

Of 287 customers surveyed, 268 responded (93%)
Likely to Recommend
97%
Completion Of Initial Phases
98%
Design Consultant
98%
Construction Quality
97%
Materials Selections: Appliances
93%
Materials Selections: Surface
95%
Organized And Professional
99%
Expertise
99%
Phone Calls And Meetings
98%
Questions In Initial Meeting
98%

Map of Recent Work

Comments All Projects
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Comments


  • comment
    Additional Comment
    Canandaigua, NY
    Oct 08, 2014

    From the designers , project manager, architectural manager to the office staff all performed with high standard and very pleasant and relax environment

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Escondido, CA
    Oct 02, 2014

    They did a good job. We have used them once before. We'll probably use them again in the future.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Encinitas, CA
    Sep 27, 2014

    Every one with Jackson Design was a pleasure to work with and made our 6-month remodeling project a pleasure ! Todd Jackson has assembled a great team of experts and professionals. Our designer and project managers were always available and a delight to work with. After 6 months, we felt they were part of our family ! The contractors were top notch, on time, and always respectful. I would highly recommend Todd's firm to anyone contemplating a remodel.

    Did you find this helpful? Yes
  • comment
    Timeliness Of Work
    La Jolla, CA
    Sep 24, 2014

    Work was actually finished ahead of schedule

    Did you find this helpful? Yes
  • comment
    Additional Comment
    San Diego, CA
    Aug 11, 2014

    We are very happy with the process and the finished product.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    San Diego, CA
    Jul 06, 2014

    Hands down, the best contractor experience I have ever had!

    Did you find this helpful? Yes
  • comment
    Design Consultant
    San Diego, CA
    Jun 20, 2014

    They were very detailed in how they work and bill and their process. It was clearly explained.

    Did you find this helpful? Yes
  • comment
    Original Design
    San Diego, CA
    Jun 20, 2014

    Yes, we are very satisfied with the execution of the design. We love the look achieved.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    San Diego, CA
    Jun 18, 2014

    Overall, it was pretty darn close to perfect, and infinitely better than my experiences with other contractors. We loved working with everyone, Todd, Brett, the designers (Vanessa and Pamela), Don, the project manager, the staff (Stina and Maria) at the office and all the subcontractors, also all first rate professionals. A special note about Don. What a guy! We really appreciated his calm demeanor and occasional dry humor in the face of what is inherently a messy and stressful process. We knew we'd have piece of mind when we called Jackson Design & Remodeling because we can count on their teamwork, integrity, expertise and willingness to make us happy. Given that so much money goes into a remodel project it is nice to feel confident that the end product will give us satisfaction. Last, but not least, all our friends and family have raved about the addition and how much it has improved our property and our lifestyle. We now have the right space to have the kind of family parties we've always wanted. Thank you Jackson Design for all you have done. We look forward to the next opportunity to work with you.

    Did you find this helpful? Yes
  • comment
    Easier Than Expected
    San Diego, CA
    Jun 18, 2014

    It's because we expected to be easy that we worked with Jackson Design and Remodeling.

    Did you find this helpful? Yes
  • comment
    Recommend Builder
    San Diego, CA
    Jun 18, 2014

    Without a doubt.

    Did you find this helpful? Yes
  • comment
    Showrooms
    San Diego, CA
    Jun 18, 2014

    Very happy with door contractors.

    Did you find this helpful? Yes
  • comment
    Client For Life
    San Diego, CA
    Jun 18, 2014

    We don't have a reason to go anywhere else and many reasons to stay with JDR for life.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    San Diego, CA
    May 26, 2014

    Our experience with Jackson Design and Remodeling was all stress free experience . The interior designer-Alison is awesome,she listened attentively and gave her expert opinion and it all came together beautiful.The team worked together and messages were relayed on time. The project manager -Jesse informed us every step of the way.The project was finished ahead of time and the finished product looked like it was a model home or the one that came from a decor magazine. We are extremely happy with the remodel and we will be a lifetime client and friend, these company ic trustworthy and does quality high -end projects, I will highly recommend them to everybody .Thank you for a job well done!!!

    Did you find this helpful? Yes
  • comment
    Additional Comment
    San Diego, CA
    May 24, 2014

    We are absolutely thrilled with our entire project. The designs were superb, the understanding of what needed to be accomplished was crystal clear, and none of the surprises in the walls presented any obstacles to completing the job or increasing the budget. Our entire experience was a pleasure, construction dust notwithstanding!

    Did you find this helpful? Yes
  • comment
    Additional Comment
    San Diego, CA
    Apr 08, 2014

    People considering to remodel really need to take a close look at Jackson Design because their full service staff and approach to executing an important event in an owners life is something that needs careful consideration and Jackson Design is an easy pick.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Chula Vista, CA
    Mar 13, 2014

    The Jackson Design team was a lot of fun to work with. They were very professional and they made sure we were happy with everything.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Carlsbad, CA
    Jan 24, 2014

    I am so happy with the results of my new condo and I will recommend Jackson Designs to potential customers. Thanks again for such a great experience:)Diane Takayama

    Did you find this helpful? Yes
  • comment
    Work Done Right
    Carlsbad, CA
    Jan 24, 2014

    Jackson Designs has always been professional and a delight to work with!

    Did you find this helpful? Yes
  • comment
    Overall Experience
    Carlsbad, CA
    Jan 24, 2014

    A-Plus

    Did you find this helpful? Yes
More Comments

GuildQuality Partner Affiliations

  • Pella Certified Contractor
  • Remodelers Advantage
  • Remodeling's Big50

Affiliations

  • GuildQuality
  • 2007 CotY Award
  • 2007 Master Design Award
  • 2008 CotY Awards
  • +7 More
  • 2008 Qualified Remodeler Top 500
  • 2009 CotY Awards
  • American Society of Interior Designers
  • Angie's List
GuildQuality Member
Guildmember
Since 2006
GuildQuality Master Award Winner
Guildmaster Award Winner
2007,2008,2009,2010,
2011,2012,2013,2014

Types of Work

  • Bathroom remodel (289)
  • Design build remodel (289)
  • Kitchen remodel (289)
  • Addition (287)
  • Whole house remodel (287)
  • +4 More

Recent Activity

  • 10/08/14 Jackson Design & Remodeling, Inc. received feedback from a customer in Canandaigua, NY.
  • 10/02/14 Jackson Design & Remodeling, Inc. received feedback from a customer in Escondido, CA.
  • 9/27/14 Jackson Design & Remodeling, Inc. received feedback from a customer in Encinitas, CA.
  • 9/24/14 Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.
  • 9/24/14 Jackson Design & Remodeling, Inc. received feedback from a customer in La Jolla, CA.

More about Jackson Design & Remodeling, Inc.

As a GuildQuality Guildmember, Jackson Design & Remodeling, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Jackson Design & Remodeling, Inc. in San Diego, CA; Del Mar, CA; Escondido, CA; Poway, CA; La Jolla, CA; Carlsbad, CA; El Cajon, CA; Chula Vista, CA; Encinitas, CA; La Mesa, CA; and 18 other cities in California and New York..

In this report, Jackson Design & Remodeling, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2006. In that time, 268 out of 287 customers (93%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.