As a PM, Mike did an excellent job!
I thought that Jackson Design and Remodeling was very professional, the quality of work was exceptional, the materials were exceptional, no short cuts were taken, everything I questioned was fixed promptly, and I thought it was very nicely done.
Jackson Design and Remodeling was very professional and articulate. I will be using them again for the kitchen project.
Everyone on the Jackson team is terrific! We bought an old house, then immediately called on Jackson to help create a vision. We trusted them implicitly to tear the house down to the studs, and get started. It was a one year project, and the team was beside us every step of the way navigating the many challenges. We are happy to say this our old house is now our HOME thanks to Jim, John, Sol, Liz, Don and the rest of the Jackson team.
We are loving our remodel!!!!
Don Thomas was great in staying on schedule and dealing with issues that came up.
WE WERE VERY SATISFIED
I can not be more complimentary about Jim Groen, Pam Johnston, Jennifer Rosenthal and Don Thomas. They represent Jackson in a manner that is beyond expectations. True professionals. Addressed every issue in a quick and positive manner -- always conveying the impression that they wanted to do what was in my best interest. They did all of the work so extremely effectively AND that doesn't even take into account that I live 2,000 miles away. Really a first class group Thank you and them so much
I don't know who screens your folks or models the purpose of Accountability, but it is certainly on display with these guys
I need to comment on the efficiency and courtesy of Stina and Maria. Very effective and helpful
Only differences were, of course, due to my change of mind
The only guilty budget over-run party was me. The Jackson team did the best they could to protect me from myself
Pam was wonderfully patient - and Jennifer never failed to follow through
The team -- especially Don and Pam went way beyond expectations to accommodate particular hardware needs.Helping me solve a closet door issue should be a bonus payment item for Pam -- Recognizing the bonus should come from Jackson rather than me :)
Don Thomas could not have been better. He just made things happen -- how do you ask for more than that?
Not a very easy thing to do to say nothing of my obsessive/compulsive neighbors
a couple of very understandable occasions that were quickly remedied
I'm sorry I don't have more for you guys to do
I cant say enough good things about Carlos Vazquez. He is extremely knowledeable about the entire building and remodelling process, friendly, and professional.
Can't wait to tackle our next project with them.
As a GuildQuality Guildmember, Jackson Design & Remodeling, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Jackson Design & Remodeling, Inc. in San Diego, CA; Del Mar, CA; La Jolla, CA; Poway, CA; Escondido, CA; Carlsbad, CA; El Cajon, CA; Chula Vista, CA; Encinitas, CA; La Mesa, CA; and 18 other cities in California and New York.
In this report, Jackson Design & Remodeling, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2006. In that time, 294 out of 325 customers (90%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2015.
Jackson Design & Remodeling, Inc. is a candidate for a 2016 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Jackson Design & Remodeling, Inc. must survey all of their customers.
If you are a recent customer of Jackson Design & Remodeling, Inc. and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Jackson Design & Remodeling, Inc.'s application.