Jackson Design & Remodeling, Inc.
4797 Mercury StSan Diego, CA 92111(619) 442-6125
 

Customer Feedback Summary

Of 307 customers surveyed, 281 responded (92%)
Likely to Recommend
97%
Completion Of Initial Phases
98%
Design Consultant
98%
Construction Quality
97%
Materials Selections: Appliances
94%
Materials Selections: Surface
95%
Organized And Professional
99%
Expertise
99%
Phone Calls And Meetings
98%
Questions In Initial Meeting
98%

Map of Recent Work

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Comments


  • Comment from San Diego, CA
    Jun 24, 2015

    I cant say enough good things about Carlos Vazquez. He is extremely knowledeable about the entire building and remodelling process, friendly, and professional.

    Did you find this helpful? Yes
  • Comment from Encinitas, CA
    May 15, 2015

    Can't wait to tackle our next project with them.

    Did you find this helpful? Yes
  • "Easier Than Expected" comment from Encinitas, CA
    May 15, 2015

    I'm not sure it was easier than expected but it was exactly what I had hoped for when deciding to go with JDR. I felt the constant help, support, and honest feedback that we received from their team at each step of the process kept the project and the decision making along the way from becoming over whelming. Also it was so comforting to have an experienced team to bounce ideas off of, while knowing that there was always someone on hand to answer our questions. They delivered exactly what they said they would and more.

    Did you find this helpful? Yes
  • "Recommend Builder" comment from Encinitas, CA
    May 15, 2015

    I already have recommended JDR to several people who ask me about the experience and see our kitchen. I tell them that I would go with them again in a minute.

    Did you find this helpful? Yes
  • Comment from San Diego, CA
    Feb 25, 2015

    Our remodel was easy from start to finish. What we expected to be a miserable time was actually quite enjoyable. Our Project Manager Mike was perfect, as were Brent, and the architect Jim (this guys funny too!!!!!), who made out kitchen and bathroom look bigger than I thought they were. Our powder room was an add-on and Alison, our designer, did a fabulous job with such a small space. We are very happy with the job and would recommend JDR to anyone.

    Did you find this helpful? Yes
  • Comment from San Diego, CA
    Jan 14, 2015

    From the moment we visited the showroom through the full completion we were handled in the manner we expected- the highest level of respect, professionalism and graciousness with JDR!

    Did you find this helpful? Yes
  • Comment from Poway, CA
    Dec 06, 2014

    The Jackson Design team was very professional. I could not have chosen a better company to work with. I will recommend Jackson Design to everyone who is looking for a remodel company,Kelly

    Did you find this helpful? Yes
  • Comment from Canandaigua, NY
    Oct 08, 2014

    From the designers , project manager, architectural manager to the office staff all performed with high standard and very pleasant and relax environment

    Did you find this helpful? Yes
  • Comment from Escondido, CA
    Oct 02, 2014

    They did a good job. We have used them once before. We'll probably use them again in the future.

    Did you find this helpful? Yes
  • Comment from Encinitas, CA
    Sep 27, 2014

    Every one with Jackson Design was a pleasure to work with and made our 6-month remodeling project a pleasure ! Todd Jackson has assembled a great team of experts and professionals. Our designer and project managers were always available and a delight to work with. After 6 months, we felt they were part of our family ! The contractors were top notch, on time, and always respectful. I would highly recommend Todd's firm to anyone contemplating a remodel.

    Did you find this helpful? Yes
  • "Timeliness Of Work" comment from La Jolla, CA
    Sep 24, 2014

    Work was actually finished ahead of schedule

    Did you find this helpful? Yes
  • Comment from San Diego, CA
    Aug 11, 2014

    We are very happy with the process and the finished product.

    Did you find this helpful? Yes
  • Comment from San Diego, CA
    Jul 06, 2014

    Hands down, the best contractor experience I have ever had!

    Did you find this helpful? Yes
  • "Design Consultant" comment from San Diego, CA
    Jun 20, 2014

    They were very detailed in how they work and bill and their process. It was clearly explained.

    Did you find this helpful? Yes
  • "Original Design" comment from San Diego, CA
    Jun 20, 2014

    Yes, we are very satisfied with the execution of the design. We love the look achieved.

    Did you find this helpful? Yes
  • Comment from San Diego, CA
    Jun 18, 2014

    Overall, it was pretty darn close to perfect, and infinitely better than my experiences with other contractors. We loved working with everyone, Todd, Brett, the designers (Vanessa and Pamela), Don, the project manager, the staff (Stina and Maria) at the office and all the subcontractors, also all first rate professionals. A special note about Don. What a guy! We really appreciated his calm demeanor and occasional dry humor in the face of what is inherently a messy and stressful process. We knew we'd have piece of mind when we called Jackson Design & Remodeling because we can count on their teamwork, integrity, expertise and willingness to make us happy. Given that so much money goes into a remodel project it is nice to feel confident that the end product will give us satisfaction. Last, but not least, all our friends and family have raved about the addition and how much it has improved our property and our lifestyle. We now have the right space to have the kind of family parties we've always wanted. Thank you Jackson Design for all you have done. We look forward to the next opportunity to work with you.

    Did you find this helpful? Yes
  • "Easier Than Expected" comment from San Diego, CA
    Jun 18, 2014

    It's because we expected to be easy that we worked with Jackson Design and Remodeling.

    Did you find this helpful? Yes
  • "Recommend Builder" comment from San Diego, CA
    Jun 18, 2014

    Without a doubt.

    Did you find this helpful? Yes
  • "Showrooms" comment from San Diego, CA
    Jun 18, 2014

    Very happy with door contractors.

    Did you find this helpful? Yes
  • "Client For Life" comment from San Diego, CA
    Jun 18, 2014

    We don't have a reason to go anywhere else and many reasons to stay with JDR for life.

    Did you find this helpful? Yes
More Comments

GuildQuality Partner Affiliations

  • Pella Certified Contractor
  • Remodelers Advantage
  • Remodeling's Big50

Affiliations

  • GuildQuality
  • 2007 CotY Award
  • 2007 Master Design Award
  • 2008 CotY Awards
  • +7 More
  • 2008 Qualified Remodeler Top 500
  • 2009 CotY Awards
  • American Society of Interior Designers
  • Angie's List
GuildQuality Member
Guildmember
Since 2006
GuildQuality Master Award Winner
Guildmaster Award Winner
2007,2008,2009,2010,
2011,2012,2013,2014,
2015

Types of Work

  • Kitchen remodel (309)
  • Design build remodel (308)
  • Bathroom Remodel (307)
  • Whole house remodel (307)
  • Addition (305)
  • +4 More

Recent Activity

  • 7/12/15 Jackson Design & Remodeling, Inc. received feedback from a customer in Alpine, CA.
  • 6/24/15 Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.
  • 5/15/15 Jackson Design & Remodeling, Inc. received feedback from a customer in Encinitas, CA.
  • 2/27/15 Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.
  • 2/25/15 Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.

More about Jackson Design & Remodeling, Inc.

As a GuildQuality Guildmember, Jackson Design & Remodeling, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Jackson Design & Remodeling, Inc. in San Diego, CA; Del Mar, CA; La Jolla, CA; Poway, CA; Escondido, CA; Carlsbad, CA; El Cajon, CA; Chula Vista, CA; Encinitas, CA; Santee, CA; and 18 other cities in California and New York.

In this report, Jackson Design & Remodeling, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2006. In that time, 281 out of 307 customers (92%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.