I cant say enough good things about Carlos Vazquez. He is extremely knowledeable about the entire building and remodelling process, friendly, and professional.
I already have recommended JDR to several people who ask me about the experience and see our kitchen. I tell them that I would go with them again in a minute.
I'm not sure it was easier than expected but it was exactly what I had hoped for when deciding to go with JDR. I felt the constant help, support, and honest feedback that we received from their team at each step of the process kept the project and the decision making along the way from becoming over whelming. Also it was so comforting to have an experienced team to bounce ideas off of, while knowing that there was always someone on hand to answer our questions. They delivered exactly what they said they would and more.
Can't wait to tackle our next project with them.
Our remodel was easy from start to finish. What we expected to be a miserable time was actually quite enjoyable. Our Project Manager Mike was perfect, as were Brent, and the architect Jim (this guys funny too!!!!!), who made out kitchen and bathroom look bigger than I thought they were. Our powder room was an add-on and Alison, our designer, did a fabulous job with such a small space. We are very happy with the job and would recommend JDR to anyone.
From the moment we visited the showroom through the full completion we were handled in the manner we expected- the highest level of respect, professionalism and graciousness with JDR!
The Jackson Design team was very professional. I could not have chosen a better company to work with. I will recommend Jackson Design to everyone who is looking for a remodel company,Kelly
From the designers , project manager, architectural manager to the office staff all performed with high standard and very pleasant and relax environment
They did a good job. We have used them once before. We'll probably use them again in the future.
Every one with Jackson Design was a pleasure to work with and made our 6-month remodeling project a pleasure ! Todd Jackson has assembled a great team of experts and professionals. Our designer and project managers were always available and a delight to work with. After 6 months, we felt they were part of our family ! The contractors were top notch, on time, and always respectful. I would highly recommend Todd's firm to anyone contemplating a remodel.
Work was actually finished ahead of schedule
We are very happy with the process and the finished product.
Hands down, the best contractor experience I have ever had!
They were very detailed in how they work and bill and their process. It was clearly explained.
Yes, we are very satisfied with the execution of the design. We love the look achieved.
Very happy with door contractors.
Without a doubt.
It's because we expected to be easy that we worked with Jackson Design and Remodeling.
We don't have a reason to go anywhere else and many reasons to stay with JDR for life.
Overall, it was pretty darn close to perfect, and infinitely better than my experiences with other contractors. We loved working with everyone, Todd, Brett, the designers (Vanessa and Pamela), Don, the project manager, the staff (Stina and Maria) at the office and all the subcontractors, also all first rate professionals. A special note about Don. What a guy! We really appreciated his calm demeanor and occasional dry humor in the face of what is inherently a messy and stressful process. We knew we'd have piece of mind when we called Jackson Design & Remodeling because we can count on their teamwork, integrity, expertise and willingness to make us happy. Given that so much money goes into a remodel project it is nice to feel confident that the end product will give us satisfaction. Last, but not least, all our friends and family have raved about the addition and how much it has improved our property and our lifestyle. We now have the right space to have the kind of family parties we've always wanted. Thank you Jackson Design for all you have done. We look forward to the next opportunity to work with you.
As a GuildQuality Guildmember, Jackson Design & Remodeling, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Jackson Design & Remodeling, Inc. in San Diego, CA; Del Mar, CA; La Jolla, CA; Poway, CA; Escondido, CA; Carlsbad, CA; El Cajon, CA; Chula Vista, CA; Encinitas, CA; Santee, CA; and 18 other cities in California and New York.
In this report, Jackson Design & Remodeling, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2006. In that time, 280 out of 305 customers (92%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2015.