Jackson Design & Remodeling, Inc.
4797 Mercury StSan Diego, CA 92111(619) 442-6125
 

Customer Feedback Summary

Of 282 customers surveyed, 263 responded (93%)
Likely to Recommend
97%
Completion Of Initial Phases
98%
Design Consultant
98%
Construction Quality
97%
Materials Selections: Appliances
93%
Materials Selections: Surface
95%
Organized And Professional
99%
Expertise
98%
Phone Calls And Meetings
98%
Questions In Initial Meeting
98%

Map of Recent Work

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Comments


  • comment
    Additional Comment
    San Diego, CA
    Aug 11, 2014

    We are very happy with the process and the finished product.

  • comment
    Additional Comment
    San Diego, CA
    Jul 06, 2014

    Hands down, the best contractor experience I have ever had!

  • comment
    Design Consultant
    San Diego, CA
    Jun 20, 2014

    They were very detailed in how they work and bill and their process. It was clearly explained.

  • comment
    Original Design
    San Diego, CA
    Jun 20, 2014

    Yes, we are very satisfied with the execution of the design. We love the look achieved.

  • comment
    Additional Comment
    San Diego, CA
    Jun 18, 2014

    Overall, it was pretty darn close to perfect, and infinitely better than my experiences with other contractors. We loved working with everyone, Todd, Brett, the designers (Vanessa and Pamela), Don, the project manager, the staff (Stina and Maria) at the office and all the subcontractors, also all first rate professionals. A special note about Don. What a guy! We really appreciated his calm demeanor and occasional dry humor in the face of what is inherently a messy and stressful process. We knew we'd have piece of mind when we called Jackson Design & Remodeling because we can count on their teamwork, integrity, expertise and willingness to make us happy. Given that so much money goes into a remodel project it is nice to feel confident that the end product will give us satisfaction. Last, but not least, all our friends and family have raved about the addition and how much it has improved our property and our lifestyle. We now have the right space to have the kind of family parties we've always wanted. Thank you Jackson Design for all you have done. We look forward to the next opportunity to work with you.

  • comment
    Easier Than Expected
    San Diego, CA
    Jun 18, 2014

    It's because we expected to be easy that we worked with Jackson Design and Remodeling.

  • comment
    Recommend Builder
    San Diego, CA
    Jun 18, 2014

    Without a doubt.

  • comment
    Showrooms
    San Diego, CA
    Jun 18, 2014

    Very happy with door contractors.

  • comment
    Client For Life
    San Diego, CA
    Jun 18, 2014

    We don't have a reason to go anywhere else and many reasons to stay with JDR for life.

  • comment
    Additional Comment
    San Diego, CA
    May 26, 2014

    Our experience with Jackson Design and Remodeling was all stress free experience . The interior designer-Alison is awesome,she listened attentively and gave her expert opinion and it all came together beautiful.The team worked together and messages were relayed on time. The project manager -Jesse informed us every step of the way.The project was finished ahead of time and the finished product looked like it was a model home or the one that came from a decor magazine. We are extremely happy with the remodel and we will be a lifetime client and friend, these company ic trustworthy and does quality high -end projects, I will highly recommend them to everybody .Thank you for a job well done!!!

  • comment
    Additional Comment
    San Diego, CA
    May 24, 2014

    We are absolutely thrilled with our entire project. The designs were superb, the understanding of what needed to be accomplished was crystal clear, and none of the surprises in the walls presented any obstacles to completing the job or increasing the budget. Our entire experience was a pleasure, construction dust notwithstanding!

  • comment
    Additional Comment
    San Diego, CA
    Apr 08, 2014

    People considering to remodel really need to take a close look at Jackson Design because their full service staff and approach to executing an important event in an owners life is something that needs careful consideration and Jackson Design is an easy pick.

  • comment
    Additional Comment
    Chula Vista, CA
    Mar 13, 2014

    The Jackson Design team was a lot of fun to work with. They were very professional and they made sure we were happy with everything.

  • comment
    Additional Comment
    Carlsbad, CA
    Jan 24, 2014

    I am so happy with the results of my new condo and I will recommend Jackson Designs to potential customers. Thanks again for such a great experience:)Diane Takayama

  • comment
    Work Done Right
    Carlsbad, CA
    Jan 24, 2014

    Jackson Designs has always been professional and a delight to work with!

  • comment
    Overall Experience
    Carlsbad, CA
    Jan 24, 2014

    A-Plus

  • comment
    Easier Than Expected
    La Jolla, CA
    Jan 10, 2014

    I was confident when we hired Jackson that they would do a good job.

  • comment
    Additional Comment
    Encinitas, CA
    Jan 06, 2014

    Very pleased with the whole process.

  • comment
    Additional Comment
    El Cajon, CA
    Jan 06, 2014

    We had a very good experience.

  • comment
    Superintendent Communication
    El Cajon, CA
    Jan 06, 2014

    We liked him, and we felt that he was a good guy.

More Comments

GuildQuality Partner Affiliations

  • Pella Certified Contractor
  • Remodelers Advantage
  • Remodeling's Big50

Affiliations

  • GuildQuality
  • 2007 CotY Award
  • 2007 Master Design Award
  • 2008 CotY Awards
  • +7 More
  • 2008 Qualified Remodeler Top 500
  • 2009 CotY Awards
  • American Society of Interior Designers
  • Angie's List
GuildQuality Member
Guildmember
Since 2006
GuildQuality Master Award Winner
Guildmaster Award Winner
2007,2008,2009,2010,
2011,2012,2013,2014

Types of Work

  • Kitchen remodel (286)
  • Addition (285)
  • Bathroom remodel (285)
  • Design build remodel (285)
  • Whole house remodel (285)
  • +4 More

Recent Activity

  • 8/11/14 Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.
  • 7/31/14 Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.
  • 7/09/14 Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.
  • 7/06/14 Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.
  • 6/20/14 Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.

More about Jackson Design & Remodeling, Inc.

As a GuildQuality Guildmember, Jackson Design & Remodeling, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Jackson Design & Remodeling, Inc. in San Diego, CA; Del Mar, CA; Poway, CA; Escondido, CA; Carlsbad, CA; La Jolla, CA; Chula Vista, CA; El Cajon, CA; La Mesa, CA; Santee, CA; and 18 other cities in California and New York..

In this report, Jackson Design & Remodeling, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2006. In that time, 263 out of 282 customers (93%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.