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Exovations provides excellent service and they are an excellent organization to work with. I would definitely recommend their salesperson Chad Reis and the installation crew that did the job on my home.
After contacting other firms that either didn't return calls or follow up on promised proposals to replace our deck and modify our screen porch, it was a relief and pleasure to work with an organization that did what they said they would do. From the initial phone call to the final inspection of the finished project, the Exovations staff were professional, knowledgeable, met their schedule for the project and each day. They developed a specific project plan including price that did not change with payment after the final inspection of the project. There were no surprises and the quality of the craftsmanship and final product are outstanding. I would recommend Exovations for any home improvement project
They advertise with good reviews but you have to micro-manage every aspect whereas the GC should be doing this. I had to call him out after the facts. He never was here ensuring they had the right information. I had to do it. They should have paid me for this job.
My wife and I got two quotes for the work on our home and we researched both contractors both came recommended we decided on Exovations for the way the quote was presented to us and the materials that were chosen that added value to our home. They showed up when they said they would and both the crews did a great job. They went out of their way to do an excellent job installing the materials and painting our home. We also like the payment terms which they honored.
We had been planning on three external renovations for about four years.1. Remove siding covering two chimneys and replace it with stacked stone.2. Cover the front porch with flag stone and replace or cover the steps to it with flagstone and the porch sides with stacked stone.3. A new roof for the main house, breezeway, garage and the cupola on top of the garage.We were apprehensive about contacting a contractor because of all the unscrupulous contractors one hears about on the evening news but just at the time we needed to find a contractor I happened on a TV ad by Exovations. It was well done but what really caught my ear was no payment was expected until the job was done and I was satisfied. We later learned that items such as windows and doors that needed to be special ordered were an exception to that but special orders didn't apply to what we wanted done.After looking the company up on the Internet and checking Angie's List, I e-mailed Exovations. They called the following day and we met with their sales rep here at home a few days later. In total we met with the sales rep three times. He arrived on time, was personable and informative. E-mails and questions by phone to him during that period received quick responses. We weren't left hanging. At the end of these discussions we felt we could combine our three projects into one. We signed a contract and was given a date and time that the project manager who would be responsible for coordinating the renovations would meet with us. He also arrived on time, was personable and informative, and before he left he handed us a list as to when materials would be delivered, when work teams [carpenters, stone masons, painters, roofers, gutter guard installers, rain pan installers] would arrive and, giving allowance for bad weather, a completion date and time to meet for the final review of the project.The carpenters, stonemasons, painters and roofers arrived as scheduled and we were astounded as to how quickly and professionally they worked. The same evaluation applies to the gutter guard people although they arrived and completed their part two days later than scheduled. We were amazed and, understandably, very pleased. For whatever reason the rain pan people just couldn't seem to get here to do their install on time. Their part, which took just a few hours, didn't take place until a week after the scheduled project completion date. Our only disappointment in the entire project was unplanned for structure carpentry needed on one chimney frame and the number of extra sheets of plywood needed to set up the chimneys  and the roofs  at an additional $45 each over our contract price. This, however, can't be laid at the feet of Exovations as rot in the existing plywood couldn't be seen and evaluated until the chimney siding and roof had been stripped of the original covers. We were made aware of the possibility of this additional cost prior to any of the work being started. The house is about 23 years old and we found little or no flashing around the chimneys. I mention it only because such additional charges are unavoidable.Are we happy? Couldn't be happier. Would we recommend or use Exovations In the future? You bet!
Exovations came out when they said they would and all of the work was done as planned. They replaced my old wood with new composite materials which I was very happy with. I was very pleased with the work and would recommend them to anyone.
We have little time to spend on home projects and needed a company that could complete everything we needed done in a timely manner. Exovation was able to provide that to us and having a project manager to go to with any issues worked well for us. I am a detailed person, and there were some small errors but, they were corrected right away. Our first sales person confused us quite a bit but, Doug the sales manager took over and everything went fine. We could have hired a company that was less expensive but, I had done this in the past and had a lot problems with people not showing up and then doing a bad job when they were there. We were willing to pay the extra because this was a large project and we needed it to go well. We had checked out the ratings on several companies and received several other estimates before we decided to hire Exovations. Over all things went well and we would use them again. Our contact was written to include every detail as we requested because from our past history with having our house projects done by other people we learned that it is the details that if you leave out the details, that will get you. They also gave us ideas about some of the things that we were having re-done that we had not though of and their ideas worked well for us.
I contacted Exovations after another company told me my 2nd story porch could not be fully enclosed with screen because of how the railings were built. I needed the porch fully enclosed from top to bottom for the safety of my 2 cats. The first company said it was impossible, and they were unwilling to even try to make it work. But after my consultation with Exovations, I was completely confident in their willingness and ability to get the job done. They quoted me a very fair price that was within my budget. The schedule went smoothly from start to finish, and the end product is a safe, beautiful screened in porch for me and my kitties to enjoy. Thank you!!
I am so pleased with my deck it is beautiful and I am so glad that I went with Exovations. I would recommend Exovations to anyone that would like to have a deck built like mine because it is built strong and wouldn't not go with anyone else. I loved the sales rep. Terry Brooks because he gave me ideas on how to design my deck and I was so pleased with his ideas.
Exovations did exactly what they said they would, when they said they would. They held to the schedule because I had some scheduling issues and when it was all done I was completely satisfied.
from the very first contact with Josh Bailey to completion of the job we felt like we were in very good hands. thanks for being an advertiser that does what they say they will do with no unwanted suprises.
We are very pleased with Exovations. They spent sufficient time with us so that we both knew exactally what they were doing, the cost and time frame. - and they kept to that. They worked with us to develop a plan of what they were doing and what we would do so that the project fit our budget. Every detail of the job was broken down and in writing. Very happy with the sales rep and the project manager, they were great to work with and quick to address any concerns. Their pricing was quite competitive and we had peace of mind because we knew they would do the job to our satisfaction before asking for payment.
I think they are probably the best renovation company in the state of Georgia. I have a home in Tennessee and I just wish they could go up there.
I was only needing a door installed which went well , until the painters messed it up and the door and sidelights had to be replaced. Then the new door paint job was scratched on that install and they touched that up .That did not work. They are coming back again to see if they can fix that. So far it's been time consuming .
I cannot recommend Exovations highly enough. They are knowledgeable, professional, well-organized, and they communicate extremely well. It is obvious that Exovations has built a culture based on customer satisfaction.
Exovations was professional, employed great workers, and offered quality work at a good price. I'm a very happy customer. They delivered what was promised and I would highly recommend them to anyone.
Exovations revamped the exterior of the home in a cost effective manner to give a wonderful rustic look to a very traditional and formal home by using superior materials and craftsmanship. I would recommend them to others.
Exovations made our project experience a very pleasant one. They have a very professional and friendly staff and the price and quality of work was exceptional. Everyone says the work looks like it was done when the house was built not added later.
Overall, from start to finish, Exovations walked me through the process, did what they promised, and answered all my questions. They explained everything that needed to be explained.
Our project came out beautiful and where very happy with the replacement materials used. The crews arrived in a timely manner and did an excellent professional job. Cost wise they where very reasonable for a job well done! We will be using Exovations again for future projects and would recommend their services.
As a GuildQuality Guildmember, Exovations relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Exovations in Atlanta, GA; Marietta, GA; Alpharetta, GA; Cumming, GA; Roswell, GA; Duluth, GA; Lawrenceville, GA; Smyrna, GA; Dunwoody, GA; Lilburn, GA; and 80 other cities in Georgia..
In this report, Exovations has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 660 out of 925 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2013.