Kalan Homes
Kalan Homes
4600 Ironstone Lane
West Lafayette, IN 47906
(765) 464-8888
YouTube

Kim Thonn, Kalan Homes' Builder, has been building custom homes for over 20 years and been involved in an array of home building responsibilities from sales & customer service to field and construction managing. Read more

In 2005, Kalan Homes, franchised EPCON Communities in the Greater Lafayette area to bring the 80 home community, Ravenswood at Hickory Ridge, to Lafayette.

Due to Ravenswood's great success and with much support from the community, Kim began development on a 92 home community, The Villas at Stonebridge, in West Lafayette.

Kim's priority is to provide customers a finely-tuned, detail-oriented, custom home building experienced by using local vendors and workmanship as often as possible.

This is also part of a larger commitment Kalan Homes has made to building 100% of homes Energy Star Certified and are part of a community that values open, green space as well as responsible planning and development.

Kim is a Certified Green Professional and Certified Aging in Place Specialist with the National Association of Home Builders and employs that expertise in each home built. Kalan Homes uses a hands-on, 600+ Point Inspection and has a Field Manager present during construction daily to ensure quality.

Kalan Homes is made up of Kim, Builder; Jason Hardebeck, Superintendent; Crystal Deiwert, Consultant; Brenda Wheeler, Sales Consultant; Dianne Keck,Marketing.

We welcome you to network with us on Facebook and YouTube by going to the following sites:

www.facebook.com/LifeComesTogether

www.youtube.com/LifeComesTogether

Please visit us at our National Builder website: www.EpconCommunities.com

You may also visit us at our Builder Website: www.KalanHomes.com

Guildmaster Award Winner 2010 Guildmaster With Highest Distinction
2011 Guildmaster With Distinction

Affiliations GuildQuality
National Association of Home Builders
ENERGY STAR
NAHB Certified Graduate Builder
NAHB - Certified Aging In-Place Specialist
NAHB Certified Green Professional
NAHB Graduate Master Builder (GMB)

Easier Than Expected
95%
Recommend Community
99%
Likely to Recommend
99%
Trust
100%
Construction Quality
95%
Sales Knowledge
100%
Warranty Satisfaction
95%
Professional & Organized
100%
Schedule
98%
SP Build Process
100%
Value Received
97%
Warranty
98%
Floorplan
100%
Sales Follow Up
100%
Comment Area Of Satisfaction West Lafayette, IN Jan 16, 2012

The area where I was most satisfied with Stonebridge Development has been in all areas.

Comment Recognize Excellence West Lafayette, IN Jan 16, 2012

I would like to recognize Crystal and Jason at Stonebridge Development for their exceptional service.

Comment How Did You Find? West Lafayette, IN Dec 14, 2011

First, we saw the signs along the roadside. As we discussed that this life style was something we should consider, we stopped in at the development office to learn more information. Crystal was very, very knowledgable and kept us informed through the internet as to the progress being made at Stonebridge. She never forgot about us during the two years it took us to make the final decision for the life style change.

Comment Additional Comment West Lafayette, IN Nov 06, 2011

I am so pleased how quickly and smoothly the whole purchasing procedure went. No hype, nothing but honesty and integrity. I love it here.

Comment Important In Purchase West Lafayette, IN Nov 06, 2011

Location, price, quality of workmanship, and I needed a new home in a short amount of time. The condo had just been dry walled and was for sale. I feel I was at the right place at the right time and decided in less than 24 hours I would buy it. Also the staff here are knowledgable and listen to every question I had and were honest with me . I respected Chrystal and knew I could trust her. Any request I had, she met. Kim was just as amazing and helpful. This awesome team did't just stop the minute I purchased the condo, they are an ongoing "We are here for you anytime" group.

Comment Additional Comment West Lafayette, IN Oct 19, 2011

Moving here was a very nice experience and a nice thing to do, and we're glad we did it.

Comment Area Of Satisfaction West Lafayette, IN Aug 08, 2011

I like the ease of living here even though I didn't think I would. I have came in here and adapted here very easily. I like the social aspect of the community.

Comment Recognize Excellence West Lafayette, IN Aug 08, 2011

I would like to recognize Crystal Deiwert at Stonebridge Development for her exceptional service.

Comment Additional Comment West Lafayette, IN Jun 07, 2011

Everything has been top quality and the personnel was great to work with.

Comment Additional Comment West Lafayette, IN Apr 27, 2011

Crystal and Kim have been absolutely a delight to work with, pleasant, knowledgeable, helpful, kind - cannot compliment them enough.

Comment Important In Purchase Lafayette, IN Jan 18, 2011

Location, quality of the home, and it was basically just what we were looking for. Also, we love that they will maintain the yard for us.

Comment Recognize Excellence West Lafayette, IN Dec 28, 2010

Jason has gone above-and-beyond all call of duty, from the first moment he met us. He is a gem, and should be recognized for his extra efforts...his willingness to be of service, no matter what other chores is must do. Plus, he always helps people, with a genuine smile on his face.

Comment Area Of Satisfaction West Lafayette, IN Dec 20, 2010

The club house and the great neighbors and home owners association.

Comment Recognize Excellence West Lafayette, IN Dec 20, 2010

Jason Hardebeck and Crystal Deiwert have been especially helpful, friendly and courteous.

Comment Recognize Excellence West Lafayette, IN Dec 03, 2010

Everyone has done an excellent job, but Jason and Crystal have been great.

Comment Any Changes? West Lafayette, IN Dec 03, 2010

We were able to get in on it before it was built, so we were able to do what we wanted to do.

Comment Important In Purchase West Lafayette, IN Dec 03, 2010

Friendliness and openness of the people. We went in the clubhouse and there was a huge list of things to sign up and do and while we were talking to Diane, 6 different people came by and invited us to stuff. They were adamant we join them and we were just looking, that was cool. Susan G. Komen event, we were invited to participate and I think that was the biggest influence. We found the model we really like (Canterbury) and we immediately knew we were going to live there.

Comment Sales Follow Up West Lafayette, IN Dec 03, 2010

We feel very close to the staff so I don't think we will have a problem ever.

Comment Important In Purchase West Lafayette, IN Nov 12, 2010

I liked the area and I liked the fact that it was on one floor. I also liked the size of the houses.

Comment Area Of Satisfaction West Lafayette, IN Oct 12, 2010

friendliness during our buying process. we had sold our house and needed to find a place fast. they made it happen.

Comment Important In Purchase West Lafayette, IN Jul 24, 2010

We liked the location and we were about 45 miles away and we were talking about relocating and everything just came together and we just did it now and now we are with our family and we like being able to see the stars and not all of the city lights.

Comment Professional & Organized West Lafayette, IN Jul 24, 2010

Jason who is the head builder, he has been very nice and Crystal as well.

Comment Area Of Satisfaction West Lafayette, IN Jul 17, 2010

The people living here are really nice and a lot of fun..terrificneighborhood

Comment Area Of Satisfaction West Lafayette, IN May 08, 2010

We appreciated the help we received at closing--as we closed on our previous home the same day and weren't sure the funds would be received in time for our Stonebridge closing. We appreciated the management working with us as we had to move our furniture before our scheduled closing.

Guildmember since 2007

As a GuildQuality Guildmember, Kalan Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Kalan Homes in West Lafayette, IN; Lafayette, IN; and Lafayettei, IN.

In this report, Kalan Homes has published a summary of the customer feedback they've received since they joined GuildQuality in October 2007. In that time, 109 out of 119 customers (92%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

Kalan Homes received feedback from a customer in West Lafayette, IN.

02/21/12

Kalan Homes received feedback from a customer in lafayette, IN.

02/21/12

Via Twitter: Happy Valentine's Day from our team! looking for the special gift for a special someone? How about that care-free... http://t.co/2kOm3Axk

02/14/12

2012 Guildmaster Application

Kalan Homes is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Kalan Homes must survey all of their customers.

If you are a recent customer of Kalan Homes and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Kalan Homes's application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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