Woodard Cleaning and Restoration
www.woodard247.com
9308 Manchester Rd.
Saint Louis, MO 63119
(314) 961-9102

Woodard was established in 1946 by Earl and Nancy Woodard. When Earl returned from WWII, he and Nancy Woodard decided to start a carpet cleaning service. Earl worked out of a canvas-covered trailer – pulled by their only family car. From these humble beginnings in 1946, Woodard Cleaning & Restoration has grown into a dominant player disaster recovery services. Read more

The company is still family-owned today by Earl’s son, Charlie Woodard. Charlie’s son, Justin has joined the company and is leading the third generation of family into the business.

Woodard is the largest and most experienced independent disaster recovery firm in the Midwest. We serve local, regional and national clients, specializing in fire restoration, water damage repair and reconstruction services. Our clients include residential, commercial and industrial. Woodard has provided disaster recovery services for clients affected by floods, hurricanes and tornados. We are the preferred provider for most major insurance companies.

Woodard’s headquarters are located in St. Louis, MO and includes five separate buildings, housing our administrative offices, fire and water restoration offices, and carpet/rug/furniture cleaning operations.

Affiliations GuildQuality
Independent Mitigation and Cleaning/Conservation
Associated General Contractors of America
Restoration Industry Association
Home Builders Association of St. Louis & Eastern Missouri
Institute of Real Estate Management
Institute of Inspection, Cleaning and Restoration Certification
Crawford Contractor Connection
International Facility Management Association

View Customer Feedback by Type of Customer
Clean & Safe
97%
Installation Crew
100%
Professional & Organized
95%
Quality Of Materials
98%
Sales Knowledge
100%
Value
96%
Employees Professionalism
95%
Scope Of Work Explained Well
94%
Satisfied With Results
97%
Adhered To Schedule
98%
Initial Contact
99%
Scheduling Dept.
99%
Acct Mgr Concern For Needs
97%
Comment Recognize Excellence Saint Louis, MO Apr 12, 2013

I would like to recognize the first responders at Woodard Cleaning and Restoration for their exceptional service.

Comment Area Of Satisfaction Chesterfield, MO Apr 03, 2013

I was satisfied with pretty much everything. They were prompt, communicated well, and did the work well. I am very happy with them.

Comment Area Of Satisfaction St. Louis, MO Mar 28, 2013

I was most satisfied that they are quick and courteous. They are quiet and don't disturb anyone when they are working.

Comment Area Of Satisfaction O'Fallon, MO Mar 11, 2013

I was most satisfied with the fact that they responded to the call and finished the job quickly.

Comment Area Of Satisfaction Columbia, IL Mar 11, 2013

I was very satisfied with the work they did on the walls. They did a very good paint finish.

Comment Area Of Satisfaction Bridgeton, MO Mar 11, 2013

We had a tornado come through a year ago and the traffic areas were a mess. They really did a good job on those and I was most satisfied with that.

Comment Recognize Excellence St Louis, MO Mar 06, 2013

Our coordinator, David Flynn, did a great job of keeping the job and all of it's parts in motion.

Comment Area Of Satisfaction Maryland Heights, MO Mar 05, 2013

I think that honestly it is the customer service that is most satisfactory.

Comment Recognize Excellence Troy, MO Mar 02, 2013

I would like to recognize Mike Kisner, my main contact, for providing exceptional service on my project.

Comment Area Of Satisfaction Feb 14, 2013

They are timely, the price is right, and they are very courteous. They do a good job and I am very pleased with them.

Comment Area Of Satisfaction Clayton, MO Feb 06, 2013

I was most satisfied with the customer service. Whomever I dealt with was fantastic. All of them were great.

Comment Area Of Satisfaction Olivette, MO Jan 23, 2013

I was most satisfied with the two ladies that put everything back in place when the work was done. It was better than when we started.

Comment Area Of Satisfaction St. Louis, MO Jan 22, 2013

I was most satisfied with their handling of our different options regarding surfaces and the expediency with which they cleaned.

Comment Area Of Satisfaction Brentwood, MO Jan 22, 2013

I was most satisfied with the promptness and the aftermath of the job that was well done.

Comment Area Of Satisfaction St. Charles, MO Jan 22, 2013

I was impressed with their ability to stay on task and follow up on things.

Comment Area Of Satisfaction St. Louis, MO Jan 19, 2013

They were courteous, professional, and they really worked with us. We had a flood, and I called them at 4:30 and they were here at 5:30 on a Friday evening. They stayed until midnight and were back in the morning at 8:00. I am very grateful for the work they did for us, and for how hard they worked.

Comment Additional Comment Villa Ridge, MO Dec 13, 2012

It was seriously great. If something comes up, we'll use them again - there won't be any question.

Comment Area Of Satisfaction Chesterfield, MO Dec 13, 2012

I appreciated their promptness, courteousness, and how they left the job site in good shape.

Comment Area Of Satisfaction St. Louis, MO Dec 04, 2012

I was most satisfied with their promptness and with the job they did. We are a daycare, and they cleaned our rugs very well.

Comment Area Of Satisfaction St. Louis, MO Nov 27, 2012

Their commitment to make things right. Their staff are very professional and are driven to excellent customer service.

Guildmember since 2012

As a GuildQuality Guildmember, Woodard Cleaning and Restoration relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Woodard Cleaning and Restoration in St. Louis, MO; Chesterfield, MO; Clayton, MO; Saint Louis, MO; O'fallon, IL; St Louis, MO; Maryland Heights, MO; O'fallon, MO; Kirkwood, MO; Ballwin, MO; and 84 other cities in Missouri and Illinois.

In this report, Woodard Cleaning and Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in May 2012. In that time, 284 out of 622 customers (46%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2013.

Recent Activity

Woodard Cleaning and Restoration received feedback from a customer in Belleville, IL.

05/23/13

Woodard Cleaning and Restoration received feedback from 2 customers.

05/23/13

Woodard Cleaning and Restoration received feedback from 2 customers.

05/23/13

Woodard Cleaning and Restoration received feedback from a customer in St. Louis, MO.

05/23/13

Woodard Cleaning and Restoration received feedback from a customer in St. Louis, MO.

05/23/13

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