United Cleaning & Restoration
United Cleaning & Restoration
www.unitedcr.com
70 Industrial Park Access Road
Middlefield, CT 06455
(800) 835-0740
LinkedIn

When water, fire or smoke damages your home or business, turn to the pros that Connecticut fire, insurance and property professionals have relied on since 1998. United offers the largest fleet of dedicated emergency water extraction, cleaning and disaster restoration equipment in the state. And unlike some franchised contractors, United’s technicians are trained,uniformed professionals, not temporary day-laborers. Read more

So whether you need to clean up a wet basement after a washing machine leak or rebuild a home or business after a catastrophic fire, you can be assured that United has the right combination of expertise and empathy to get your life back to normal fast. With United Cleaning & Restoration, you’re prepared for any property emergency.

Affiliations GuildQuality
Restoration Industry Association
Better Business Bureau
Business Networks
Community Associations Institute
Institute of Real Estate Management
Professional Insurance Agents
Connecticut Fire Marshals Association
Institute of Inspection, Cleaning and Restoration Certification
Connecticut Conference of Municipalities

Initial Call
95%
Knowledgeable
90%
Construction Quality
90%
Clean & Safe
100%

Guildmember since 2009

As a GuildQuality Guildmember, United Cleaning & Restoration relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of United Cleaning & Restoration in Wallingford, CT; Hamden, CT; Fairfield, CT; Norwalk, CT; Woodbridge, CT; Sandy Hook, CT; Stamford, CT; Southington, CT; Southbury, CT; North Haven, CT; and 23 other cities in Connecticut.

In this report, United Cleaning & Restoration has published a summary of the customer feedback they've received in the past 12 months. In that time, 23 out of 39 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2011.

Recent Activity

United Cleaning & Restoration received feedback from a customer in West Hartford, CT.

10/22/11

United Cleaning & Restoration received feedback from a customer in Southington, CT.

10/14/11

United Cleaning & Restoration received feedback from a customer in North Canaan, CT.

09/22/11

United Cleaning & Restoration received feedback from a customer in Norwalk, CT.

09/22/11

United Cleaning & Restoration received feedback from a customer in Fairfield, CT.

09/20/11

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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