- Member Report:
- 211 Responses
- Response Rate:
- 82.7%
- Dates:
- 09/02/2009 - 09/02/2010
In this report, Traton Homes has published all ratings for the following selected questions that were provided by customers surveyed since September 2009. Since then, 211 out of 255 customers responded to a GuildQuality satisfaction survey, with the most recent response in August 2010.
Percentage of people who answered "Yes" to "Yes or No" questions
Percentage of people who answered "Satisfied" or "Extremely Satisfied"
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Additional Comment
Traton Homes and quality are one in the same. My husband and I knew, when purchasing a Traton Home, we would not have to be concerned about the builder being here today and gone tomorrow. We look forward to building a family in our newly built home, without the concerns of the home's foundation or its counterparts falling apart! - Jul 08, 2010 in Dallas, GA
This is our 5th house. I must say I have never had a better experience in purchasing/building a home. Traton works like a well oiled machine; every detail is already worked out throughout the process; very efficient. - May 14, 2010 in Smyrna, GA
We love our home! - Feb 20, 2010 in Marietta, GA
I'm proud I bought a Traton home. I will refer Traton to everyone and I will buy a Traton home in the future if the need arises. - Jan 04, 2010 in smyrna, GA
I've bought many homes over the years and Traton has measured up very favorably against other builders. - Nov 02, 2009 in Marietta, GA
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Purchase Reason
Quality, The look, The difference between Traton homes and other homes, I had been looking at Traton homes for about 4 years and I was able to sell my house and they were very patient with me, when you walk in a Traton it is just very different than other places, they pay attention to all of the details of a home, standard features for a Traton are upgrades for most others. - Jun 17, 2010 in Marietta, GA
I could not have picked a better organization to go with, Customer service was absolutely perfect, the people were the best! - Jun 11, 2010 in Atlanta, GA
They were building in location we wanted to live. I did not know anything about Traton until we purchased this one. Glad we found them! - May 14, 2010 in Smyrna, GA
The house is well built and very appealing to the eye. - May 03, 2010 in Dallas, GA
There were some Traton homes in our old neighborhood and we always thought they looked so wonderful. This new neighborhood is great. We love the style of our house and all of the others. They don't all look exactly the same like in most normal neighborhoods. - May 01, 2010 in cumming, GA
more bang for your buck - Mar 21, 2010 in Dallas, GA
Every phase of the process was explained thoroughly and clearly and the staff was second to none. It really felt as though we were not only buying a house but buying an experience and entering a family as well. Several of Traton's employees opened their homes to us and checked on us on a regular basis via e-mail, phone, or face-to-face contact. No stone was left unturned and no question left unanswered. We are very pleased with the purchase and feel that no other builder can top the experience. - Mar 13, 2010 in MARIETTA, GA
Location, style, floor plan and neighborhood amenities. After making our decision and initiating the contract the Traton staff overwhelmed us with their knowledge and support. By far the best experience buying a new home ever for both my husband and myself. We've recommended the neighborhood and company to a number of realtors we know. - Feb 24, 2010 in CUMMING, GA
The quality is outstanding (the look and feel of my home). The community is wonderful as were all of the coordinators at Traton. The individual who did the final walk through was absolutely phenomenal. I've never met anyone like him, he was so great. - Jan 04, 2010 in smyrna, GA
We selected Traton Homes because we liked the community and the design of the homes in the community. We found a home that was part of inventory and ready to purchase so we did not go through the building process, but we did add some items as change amendments to the home and Traton was absolutely professional at ensuring everything was put in place to make it happen. Overall, an exceptional experience and I will look for the Traton brand the next time we want to purchase a home. - Nov 06, 2009 in Cumming, GA
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Smooth Closing
The fastest and most efficient closing I have ever experienced. Very professional. - May 14, 2010 in Smyrna, GA
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Happy With Purchase
I will always recommend to anyone to first consider purchasing a home from Traton. - May 14, 2010 in Smyrna, GA
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Best Thing
They communicated Well and that made a BIG difference. - May 05, 2010 in MARIETTA, GA
Very organized from the beginning. Also were very flexible with us in making modifications to the floor plan. - Mar 12, 2010 in Marietta, GA
Everything from beginning to the end has been exceptional. - Mar 12, 2010 in Acworth, GA
They were so nice and made it so easy. I love going home because I love my house. - Nov 19, 2009 in Marietta, GA
The best part of this experience has been the ease of working with Traton overall. - Sep 25, 2009 in Smyrna, GA
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Repeat Customer
I would definitely buy Traton again. - Jan 04, 2010 in Acworth, GA
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Recommend Builder
We have already made several recommendations and hope that our friends take our advice and become our neighbors soon! - Dec 09, 2009 in Acworth, GA