Overall Experience

Overall Experience - This has been a wonderful and stress free experience. This team is amazing and I highly recommend!

Home Readiness

Home Readiness - EPV is the 3rd of 3 Traton Communities I toured in the home buying process (Cherokee Townhomes and Winsome Park) and each one blew me away. Wonderful quality and Traton's reputation proceeds them.

Construction Knowledge

Construction Knowledge - Mario is fantastic. Top notch person, expert in what he does, and puts the customer first in every interaction.

Purchase Reason

Purchase Reason - Traton's reputation for quality and pride in their work!!!

Additional Comments

Additional Comments - A sincere thank you to Denise for guiding me towards the right choice at EPV. I couldn't be more grateful for her help in this decision. I'm proud to be an owner of a Traton home!

Additional Comments

Additional Comments - Everything was wonderful! Thank you for our beautiful new home!

Best Thing

Best Thing - Best thing about the Warranty process is Brent Smith and his merry band of contractors. Great service, very efficient and always courteous. Thank you Brent!

Easier Than Expected

Easier Than Expected - 2nd Traton home purchased —frequent flier!

Purchase Reason

Purchase Reason - Comfort with builder after they built my previous home

Additional Comments

Additional Comments - Employees reflect management. It is evident that positive top management values are encouraged through all their employees, which is rare in today’s world. Very positive experience. Karen Roeder,Kristy Corrigan,and Jackson were all great and worked well together.

Design Center Overall

Design Center Overall - The design center is usually the fun part of a new build, but it can also be very stressful. We feel very lucky to have been able to work with Mr. Gene and Mrs. Angie as they made the process so much easier and stress free. They were a dream.

Construction Quality

Construction Quality - We are proud to live in a Traton home for many reasons, one being the quality of materials used to build our wonderful home.

Floor Plan

Floor Plan - We rate our floor plan 12/10. We love the openness. The square footage is very usable. We have great space that allows for organization, while not taking away from the living space. The open concept allows for hosting, closeness with family and feels like a breath of fresh air.

Employees

Employees - I feel completely comfortable with Traton employees. Very nice and friendly. They make the process smooth. They work hard to make the customer satisfied.

Overall Experience

Overall Experience - Traton went above and beyond to satisfy the Customer!

Happy With Purchase

Happy With Purchase - I always wanted to purchase with Traton. I really like their style.

Sales Professionalism

Sales Professionalism - They are very professional and a great to work with.

Construction Quality

Construction Quality - We feel like it's a very well-built home and beautiful too!

Orientation

Orientation - The builder took all the time we needed to thoroughly explain the process and demonstrate our new home.

Overall Experience

Overall Experience - We felt it was a very smooth process from sales, design and working with Greg. All were true professionals, and we love our new home and excited to own a Traton Home!

Happy With Purchase

Happy With Purchase - We are thrilled with the community, quality, floorplan and entire process!

Additional Comments

Additional Comments - We can recommend Traton Homes to anyone knowing they build a great home with an exceptional team. Thank you.

Recognized Excellence

Recognized Excellence - Chris Lewis - he was helpful, responsive, and consistent throughout the process.

Best Thing

Best Thing - The quality of my home and the standard features

Sales Professionalism

Sales Professionalism - Jennifer Snow was extremely helpful, professional, knowledgeable and personable at all times. She was and is terrific.

Design Consultant

Design Consultant - Gene was always responsive, and was very knowledgeable as to the "art of the possible."

Construction Knowledge

Construction Knowledge - Of all the construction team managers we have met over the years, Jackson was absolutely the very best.

Additional Comments

Additional Comments - I can honestly say our experience working with Traton and the quality of the home exceeded our expectations.

Sales Knowledge

Sales Knowledge - Jennifer Snow was my sales rep. She was the most knowledgeable and helpful sales rep I've ever dealt with. She is always available for questions and provides courteous and prompt responses.

Design Consultant Knowledge

Design Consultant Knowledge - Gene Rector was my design consultant. He was very experienced and knowledgeable about all facets of the design process. He assisted me greatly in the design of my new home. He provided relevant suggestions about colors and design options available to me.

Home Readiness

Home Readiness - Jackson Lively has been very receptive and attentive to detail concerning all facets of the construction process. He was very easy and professional to work with.

Easier Than Expected

Easier Than Expected - This is my third house I contracted to have built. It was by far the easiest and most professional experience.

Best Thing

Best Thing - The customer service and commitment to client satisfaction is unmatched!

Sales Professionalism

Sales Professionalism - In every encounter I had with Kim, she excelled in her professional demeanor and appearance. My initial meeting with Kim as a sales professional built my confidence in Traton Homes. She represents Traton well!

Work Completion

Work Completion - The 45-day and 11 month warranty inspection service appointments were timely and to our satisfaction.

Past Referral

Past Referral - We have committed to family and friends about how much we are enjoying our new Traton Home.

Recognized Excellence

Recognized Excellence - Jennifer Snow was very knowledgeable and helpful to us during the purchase process. Jackson was a big help during the walk-thru of our new home!

Best Thing

Best Thing - Their support staff and quality of construction.

Repeat Customer

Repeat Customer - Definitely!

Warranty Work

Warranty Work - Tim took his time to insure all warranty work was done. His organization made every step of the process run smoothly.

Best Thing

Best Thing - Traton Homes is an excellent business. Everyone I’ve come in contact with has been very responsive and professional.

Repeat Customer

Repeat Customer - I would definitely purchase another Traton Home.

Sales Overall

Sales Overall - Earl was fantastic. He kept me informed, provided pictures of the progress of the home, and was a true pleasure to work with

Design Consultant Knowledge

Design Consultant Knowledge - Gene was outstanding! He was helpful, knew so much about all the products and gave great advice. He kept me informed and really helped me create the home that I wanted.

Purchase Reason

Purchase Reason - Good value, quality and great staff. A truly professional and easy builder to work with

Additional Comments

Additional Comments - Traton is a great builder. I’d buy from them again!

Employees

Employees - Very open and answered my extensive questions with a smile on their faces.

Construction Quality

Construction Quality - Mario and his crew are AMAZING. They performed workmanship far exceeding my expectation level.

Overall Experience

Overall Experience - This is my third home purchase. Far better than the other two experiences!!

Best Thing

Best Thing - Absolutely no stress! Questions answered quickly. Concerns during construction explained quickly.....no stress.

Additional Comments

Additional Comments - I love my townhouse and more importantly, I loved the process.

Additional Comments

Additional Comments - This is my third home purchase and by far the best experience I have had so far!~

Overall Experience

Overall Experience - Excellent experience from beginning to end. The amount of knowledge, care, and kindness provided truly made this home buying experience amazing!

Recommend Builder

Recommend Builder - We’d absolutely build another home with Traton.

Employees

Employees - We built our home(10th) with Traton. All employees we dealt with were capable, competent and professional. In the context of dealing with many previous construction professionals, Jackson L. Demonstrated superior capability, competency and customer centric focused, a 5+.

Additional Comments

Additional Comments - Built with 10 builders. Traton was most pleasant Experience.

Recommend Builder

Recommend Builder - We have built many homes, and we are very impressed with the quality of the Traton staff in all facets of the building process.

Additional Comments

Additional Comments - Wishing Traton Homes continued success. They are a top notch builder that we highly recommend to anyone looking to build a home.

Easier Than Expected

Easier Than Expected - I like the fact that Traton is local vs. national

Best Thing

Best Thing - Company is local & no high pressure sales. I love Jennifer & her attentiveness. Jackson was so easy to work with & his following through with requests & diligence were much appreciated.

Sales Professionalism

Sales Professionalism - Love Earl, Scott and Team...amazing group of folks! Great customer service, attentive and easy to work with...

Happy With Purchase

Happy With Purchase - EXTREMELY

Purchase Reason

Purchase Reason - THE Traton name is well known but the homes are gorgeous and the location/area was exactly where I wanted to be....timing of this build was PERFECT designed for ME!!!

Overall Experience

Overall Experience - My overall experience with Traton Homes was excellent! I especially like all the people involved. From sales, to design and construction everyone was friendly, knowledgeable, helpful and professional.

Happy With Purchase

Happy With Purchase - I am very happy with my purchase!

Easier Than Expected

Easier Than Expected - At a time when I needed easy, my experience was easy!

Sales Professionalism

Sales Professionalism - Both April & Theresa were outstanding throughout the whole process.

Design Consultant Knowledge

Design Consultant Knowledge - Amy was excellent,and a tremendous help with picking out my finishes.

Employees

Employees - Everyone I interacted with was very professional.

Floor Plan

Floor Plan - I love it. Master on the main is perfect for me.

Sales Professionalism

Sales Professionalism - Liz is a great asset to Traton.