TR Construction, Inc.
TR Construction, Inc.
www.trbuilder.com
732 Thimble Shoals Blvd. Suite 105-A
Newport News, VA 23606
(757) 596-1927
Google Local

T. R. Construction, Inc. is a family-owned business, owned by the husband and wife team of Tony and Missie Reed. When Tony entered the building industry in 1990, he worked as a framer and later became a superintendent for a local builder. It was at this time that Tony realized that quality comes before anything else, and that he would do what needs to be done to make the job right. In 1994, Tony founded T. R. Construction, Inc. The company began as a framing subcontractor working for several local builders. While still solely a framing company, T.R. Construction also completed many decks and small renovations. Through hard work, experience and dedication, Tony expanded the company into the Custom Home Building and Remodeling industry. His hands-on experience in framing and passion for quality are what separates our company from our competitors. But even though our team is highly experienced, we understand that our customers may not care as much about how much we know until they know how much we care. Read more

Guildmaster Award Winner 2011 Guildmaster With Highest Distinction

GuildQuality Partner Affiliations Remodelers Advantage

Affiliations GuildQuality
National Association of the Remodeling Industry
National Association of Home Builders
Peninsula Housing and Builders Association
Peninsula Remodelers Council
Better Business Bureau
NAHB Remodelers
Home Builders Association of Virginia

Likely to Recommend
100%
Clean & Safe
100%
Communication
100%
Construction Quality
100%
Expertise
100%
Problem Resolution
100%
Professional & Organized
100%
Punchlist
100%
Schedule
100%
Trust
100%
Value
100%
Average (4 reviews)
Rating Details
M.A.M. Yorktown, VA Review Dec 01, 2011 5 star rating
TR Construction, Inc.

They have either always been punctual or they have called so I didn't have to wait. If they were caught in traffic, they would make sure I knew how long it would be. I have dealt with people who were hours late and did not bother to call. TR Construction was very tidy in all of their work. While they are working, they keep things cleaned up.

M.A.M. Newport News, VA Review Nov 25, 2011 5 star rating
TR Construction, Inc.

every project has more than met my expections. the crew worked dilligently with excellent craftmenship. trust me if i had the money i would ask them to redo the entire interior and exterior of the home.

D.A.M. Yorktown, VA Review Oct 14, 2011 5 star rating
TR Construction, Inc.

TR Construction is a well-organized business that is able to stick to a time-line. The customer service is excellent and the planning process is a breeze! The owners and staff are easy to work with, friendly, and approachable and they use only the highest quality subcontractors. We thoroughly enjoy working with them.

Carol S. Newport News, VA Review Jul 05, 2011 5 star rating
TR Construction, Inc.

From the beginning they were professional and courteous and they understood what I wanted and worked with me on my budget. Even when I called them several times with questions they were always professional. I am very happy with my bathroom and I would work with them again.

Comment Lead Source Hampton, VA Dec 01, 2010

They did a major renovation for my brother, and he was very pleased with the quality of work and value.

Comment Area Of Satisfaction Hampton, VA Dec 01, 2010

The cost estimate was very reasonable, they used realistic estimates for all of the allowances, so the final job was completed at the cost I expected. No surprises. The quality of the finished renovation was exceptional.

Comment Communication Hampton, VA Dec 01, 2010

Courtnay in the TR front office was very conscientious about calling me and keeping me informed about every detail.

Comment Professional & Organized Hampton, VA Dec 01, 2010

I was very impressed with the notebook they gave me at the beginning of the job that had all of the information I needed to make my selections and decisions.

Comment Additional Comment Yorktown, VA Sep 01, 2010

I will definitely be going to TR Construction for our next remodeling job.

Comment Area Of Satisfaction Yorktown, VA Sep 01, 2010

All employees extremely courteous and professional. Great attention to detail. Willing to spend extra time to make sure things were done right. Great tile and electrical subs and an excellent brick mason too!

Comment Area Of Satisfaction Yorktown, VA Aug 23, 2010

We were very satisfied from beginning to end. They were very thorough in communicating with us and I appreciated their timeliness.

Comment Area Of Satisfaction Poquoson, VA Aug 15, 2010

Any issues were dealt with in a timely manner. Not being ignored by the builder.Having Chris on the job site on a daily basis dealing with the subs and not leaving it to the homeowner.The subs were local to the area and made it easy to communicate with them.

Comment Area Of Satisfaction Newport News, VA Aug 11, 2010

I think one of the most important aspects of TR Construction is that If there was ever a problem or question during our remodel, it was always addressed and solved in a timely manner. I also liked the fact that they were willing to work within my budget and use cost-saving ideas to help keep cost lower to me, but still include quality work.

Comment Area For Improvement Newport News, VA Aug 11, 2010

This was my first experience with construction/remodeling and I felt that TR Construction did a great job. I do not have any short comings to list.

Comment Area Of Satisfaction Poquoson, VA Aug 10, 2010

I am happy with the overall product and their attention to detail. They had open minded approach in trying to satisfy what we wanted to do and they had suggestions for how to possibly do it better. I thought they did a good job, and had lots of creative ideas. I appreciated them working with us throughout the project to come up with good product.

Comment Additional Comment Yorktown, VA Aug 10, 2010

They are always our go to people. I have recommend them to numerous friends and neighbors.

Comment Area Of Satisfaction Yorktown, VA Aug 10, 2010

I was most pleased with their ability to design on the fly and offer different architectural features and ideas.

Comment Additional Comment Williamsburg, VA Aug 07, 2010

My husband and I are completely satisfied with TR Construction and would highly recommend them to anyone who is thinking about doing a construction project.

Comment Area Of Satisfaction Williamsburg, VA Aug 07, 2010

Tony, his staff and all the construction workers were very professional and addressed any concerns we had in a timely manner. We are very happy with the results of this project.

Comment Additional Comment Yorktown, VA Aug 02, 2010

TR Construction was a pleasure to work with from initial meeting to project conclusion. Where one often hears horror stories regarding regarding working with contractors for major renovation projects, we had NONE.

Comment Employees & Subcontractors Poquoson, VA Aug 02, 2010

Absolutely! Always courteous, punctual, and professional. Something that isn't often seen today, but is ALWAYS appreciated!

Comment Area Of Satisfaction Poquoson, VA Aug 02, 2010

We've used TR Constuction for several home renovations, inside and out, and have been very pleased with every project we've done. I would whole-heartedly recommend Tony and his crew to anyone considering a remodeling or new construction project. Many of our projects were "design and build", which can often be frustrating, as you don't know what you're getting into until you begin. Tony and Chris Williams are exceptional at looking at a project, drawing on their personal building experience, and telling you if something will/will not work. Having his team as a resource on the "front end" of a project, can save time and money down the road. Tony even handled building issues for which he had no direct responsibility, simply because we asked. After major storms, where we had sustained significant damage, he was at our house the next day, coming up with a plan for immediate repair. He has even called in the middle of the storm to see if the house had any issues. He has always gone above and beyond on every project. It is clear after you meet Tony and work with him on a project, that he is truly dedicated to building and maintaining excellent homes!

Guildmember since 2010

As a GuildQuality Guildmember, TR Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of TR Construction, Inc. in Yorktown, VA; Newport News, VA; Hampton, VA; Poquoson, VA; Williamsburg, VA; Hayes, VA; and Grafton, VA.

In this report, TR Construction, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in September 2010. In that time, 29 out of 34 customers (85%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.

Recent Activity

TR Construction, Inc. received feedback from a customer in Yorktown, VA.

01/05/12

TR Construction, Inc. received feedback from a customer in Hampton, VA.

12/04/11

TR Construction, Inc. received feedback from a customer in Yorktown, VA.

12/01/11

TR Construction, Inc. received feedback from a customer in Newport News, VA.

11/25/11

TR Construction, Inc. received feedback from a customer in Hampton, VA.

11/22/11

2012 Guildmaster Application

TR Construction, Inc. is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, TR Construction, Inc. must survey all of their customers.

If you are a recent customer of TR Construction, Inc. and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of TR Construction, Inc.'s application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

Read the complete Terms of Use