Sun Home Improvement
www.sunhomeimprovement.com
9729 Jessica J Ln.
Plymouth, MI 48170
(734) 354-9988
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9 Good Reasons Why to Buy From Sun Home Improvement Read more

* Our crews are efficient, knowledgeable and dedicated to building the very best possible job for our customers. * Our jobs are kept neat and clean from start to finish. * You will always be treated with honesty and respect from our entire staff. * We communicate with you on a daily basis to be sure you understand what is being done and why. * We build our job based on our contract with you and will never take short cuts. Your decision and approval is mandatory for all changes. * The contract price for your work is guaranteed. * Family owned with 25 years experience, licensed and insured. * We start and complete our jobs on schedule. * 10 YEAR Workmenship Warranty. * #1 Rated for Customer Satisfaction!

We can sum up our business philosophy by saying "A higher standard of remodeling "

GuildQuality Partner Affiliations Pella Certified Contractor

Affiliations GuildQuality
ENERGY STAR
Pella
CertainTeed Master Craftsman

Likely to Recommend
97%
Communication
100%
Problem Resolution
100%
Sales Knowledge
97%
Schedule
97%
Value
97%
Clean & Safe
97%
Product Selections
97%
Comment Product Selection Process Plymouth, MI Sep 29, 2010

They were very good. They came out and did what they said they would do.

Comment Product Selection Process Canton, MI Aug 06, 2010

They did what they said they were going to do and everything matched.

Comment Area Of Satisfaction Livonia, MI Aug 03, 2010

The quality of the crew and how they did the job. You wouldn't even know they were in the house.

Comment Area Of Satisfaction Farmingtion Hills, MI Aug 03, 2010

I was most satisfied with the representative. He was very professional and businesslike. He was well informed.

Comment Additional Comment Plymouth, MI Jul 31, 2010

They did a very nice job. We still have half of the windows in the house that need to be done. So we'll be calling SHI to finish those.

Comment Recognize Excellence Plymouth, MI Jul 31, 2010

Everyone did a nice job. Jim was very thorough. He was very good at explaining things. The installers did a very good job as well.

Comment Recognize Excellence BEVERLY HILLS, MI Aug 25, 2009

Jim and our lead crewman, Ryan or Brian, who was very helpful talking with me on a daily basis.

Comment Area Of Satisfaction BEVERLY HILLS, MI Aug 25, 2009

Jim's responsiveness, dealing with the owner and not just an estimator, that really made the difference.

Comment Product Selection Process BEVERLY HILLS, MI Aug 25, 2009

I think they explained the options well and gave some recommendations based on their experience and that helped us with our decision.

Comment Area Of Satisfaction NOVI, MI Jul 06, 2009

I was most satisfied with Dave, himeself. He was very good with communicating and very professional. He did sick to the schedule. They started earlier than anticipated. The workers were respectful.

Comment Product Selection Process WESTLAND, MI Jul 06, 2009

Dave knew what he was doing, he wasn't just salesperson, he knew the technical aspects of all of the products.

Comment Additional Comment CANTON, MI Jul 06, 2009

Sun Home Improvement and Jim Voepel are worth noting for their straight forward and honest approach to conducting business. The work is very will done and Jim cares about his product. Price is always a major concern and Jim will offer the best price the first time with no need to haggle or stop back. When time is an issue for everyone, this is greatly appreciated.

Comment Area Of Satisfaction CANTON, MI Jul 06, 2009

Communication before, during, and immediately following the job. We always have so many questions which need to be answered. The application of the roofing system was performed well. The attention to detail on the "cutting in" (into the brick) of the flashing and subsequent caulking was well done. The double wrapping (with Tyvek) on the chimney box rebuild was not expected.

Comment Area Of Satisfaction PLYMOUTH, MI Jul 01, 2009

I was very satisfied with the description of what was offered and with Jim's recommendations. Everything he said regarding the time line was right on.

Comment Product Selection Process PLYMOUTH, MI Jul 01, 2009

Jim did a good job of explaining the products he had. He was also good about listening to what I was looking for.

Comment Additional Comment NOVI, MI Jun 26, 2009

They were great! We were really satisfied. In fact, we've got another window coming this week.

Comment Area For Improvement NORTHVILLE, MI Jun 25, 2009

I don't think that they could have done anything better than they did - I was very satisfied with the job.

Comment Recognize Excellence WESTLAND, MI Jun 22, 2009

They were all very good. From the guys who installed it to who I had to deal with for the ordering.

Comment Area Of Satisfaction WESTLAND, MI Jun 22, 2009

I appreciated that it wasn't a hard sell. I also appreciated the job that they did. They did a good job and kept it clean.

Comment Additional Comment ANN ARBOR, MI Jun 20, 2009

This is the second time I have used Sun Home Improvement. The first time was for complete window replacements in our home. Personnel are top notch. Installation workers are the best anyone would want.

Guildmember since 2010

As a GuildQuality Guildmember, Sun Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Sun Home Improvement in Plymouth, MI; Northville, MI; Livonia, MI; Canton, MI; Beverly Hills, MI; Ann Arbor, MI; Westland, MI; Fenton, MI; Novi, MI; Ypsilanti, MI; and 10 other cities in Michigan.

In this report, Sun Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in June 2010. In that time, 36 out of 51 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2011.

Recent Activity

Sun Home Improvement received feedback from a customer in Canton, MI.

06/13/11

Sun Home Improvement received feedback from a customer in Highland, MI.

06/10/11

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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