Member Report:
20 Responses
Response Rate:
100.0%
Dates:
02/15/2008 - 03/15/2010

In this report, Structures Building Company has published all ratings for the following selected questions that were provided by customers surveyed since February 2008. Since then, 20 out of 20 customers responded to a GuildQuality satisfaction survey, with the most recent response in February 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 100%
    Recommend Member
  • 100%
    Letter of Recommendation

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 100%
    Trust
  • 100%
    Value
  • 100%
    Communication
  • 100%
    Construction Quality
  • 100%
    Expertise
  • 100%
    Professional & Organized
  • 100%
    Selections Process
  • 100%
    Overall Experience
  • 100%
    Employees & Subcontractors
  • 100%
    Problem Resolution
  • 100%
    Project Progression
  • 100%
    Budget
  • 100%
    Clean & Safe
  • 100%
    Innovation
  • 100%
    Schedule
  • 100%
    Understand Building Process

Customer comments selected by the member for inclusion in this report

  • They are energy conscious, quality conscious, and think about how a house should be in today's marketplace. Great builders! House is beautiful and not like everything else you see. - Feb 05, 2010 in Charleston, SC

    Very professional and knowledgeable in all phases of the building process. Their team works well together. Always explains things in lay terms. Will offer alternative solutions during the building process if they notice a better way for something to be done. Very upfront & address's any issues that arise and takes responsibility. We would highly recomend them and do! - Feb 04, 2010 in Charleston, SC

    If people are looking for a custom builder that will give them a very personal approach and listen to their needs then this is the right company. - Feb 02, 2010 in Charles, SC

    We are extremely pleased with the professionalism of the Structures' team. Our design had many complicated details that were solved without the associated stress that normally accompanies an architecturally challenging project.They respected our tight budget demands and worked with their subs to get every detail right. Structures' dedicated staff built a wonderful home for us.We would highly recommend them. - Feb 10, 2009 in Mount Pleasant, SC

    Structures Building Company exceeded our expectations and my being an Architectural Designer with 25 years of experiance made that conciderably more difficult. - Dec 23, 2008 in Charleston, SC

    They were the greatest team I've ever worked with! They are a bunch of unbelievably professional and excellent group of people who care. We have done a lot of construction, and it is hard to find a company that cares the way that they do. They have done an incredible job! - Jul 23, 2008 in Mt. Pleasant, SC

    We had a wonderful experience with Structures and think they built a beautiful and well constructed house. We will absolutely recommend them to friends and family. - Feb 15, 2008 in Charleston, SC

    Additional Comment

  • They are good people, not just good builders. I like them as friends, not just as workers, but as friends. - Feb 05, 2010 in Charleston, SC

    Easier Than Expected