- Member Report:
- 20 Responses
- Response Rate:
- 100.0%
- Dates:
- 07/23/2008 - 09/02/2010
In this report, Structures Building Company has published all ratings for the following selected questions that were provided by customers surveyed since July 2008. Since then, 22 out of 22 customers responded to a GuildQuality satisfaction survey, with the most recent response in July 2010.
Percentage of people who answered "Yes" to "Yes or No" questions
Percentage of people who answered "Satisfied" or "Extremely Satisfied"
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Additional Comment
They're just a very good company and great people. They have a great product and they merchandise it well. There is never any conflict and they always look to resolves issues quickly. At the end of the day you think of them more as a friend rather than a supplier or someone who built your house. - Jul 13, 2010 in Charleston, SC
They are energy conscious, quality conscious, and think about how a house should be in today's marketplace. Great builders! House is beautiful and not like everything else you see. - Feb 05, 2010 in Charleston, SC
Very professional and knowledgeable in all phases of the building process. Their team works well together. Always explains things in lay terms. Will offer alternative solutions during the building process if they notice a better way for something to be done. Very upfront & address's any issues that arise and takes responsibility. We would highly recomend them and do! - Feb 04, 2010 in Charleston, SC
If people are looking for a custom builder that will give them a very personal approach and listen to their needs then this is the right company. - Feb 02, 2010 in Charles, SC
We are extremely pleased with the professionalism of the Structures' team. Our design had many complicated details that were solved without the associated stress that normally accompanies an architecturally challenging project.They respected our tight budget demands and worked with their subs to get every detail right. Structures' dedicated staff built a wonderful home for us.We would highly recommend them. - Feb 10, 2009 in Mount Pleasant, SC
Structures Building Company exceeded our expectations and my being an Architectural Designer with 25 years of experiance made that conciderably more difficult. - Dec 23, 2008 in Charleston, SC
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Trust
4+. - Jul 13, 2010 in Charleston, SC
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Recommend Builder
4+. Yes. Yes .Yes. Definitely. - Jul 13, 2010 in Charleston, SC
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Area Of Satisfaction
Their pride and ability to get things done efficiently and in a cost efficient manner was great. They always kept our budget in line. They had a contact person who was always there and who we directly communicated with and who had a weekly profile for us as far as what was coming next and what to expect. He gave us a time when it would be done and pictures of the house. He kept us in the loop quite effectively. - Jul 13, 2010 in Charleston, SC
Attention to detail, great communication, and they were very upfront in addressing any issues and resolving them. - Jun 21, 2010 in Charleston, SC
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Lead Source
When we went down to look at Charleston as a place to build a home, coincidentally every home we liked happened to be a home built by Structures. We asked who was doing these houses and once we decided to build a house we figured we would like to get them to build our house. We liked the style and we had a concern with the green aspect of the house. The materials and stuff. They sold a lot of the energy efficient stuff and things that wouldn't wear out. They seemed like a company that knew what was going on in building. They didn't try to sell you just stock stuff. It was mostly the case that every house that we liked was built by Structures. And once we decided that we could build just as efficiently as we could buy we wanted structures to build it. - Jul 13, 2010 in Charleston, SC
They built other homes where we lived. We've done research online and also word of mouth. - Jun 21, 2010 in Charleston, SC
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Area For Improvement
None. - Jun 21, 2010 in Charleston, SC
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Easier Than Expected
They are good people, not just good builders. I like them as friends, not just as workers, but as friends. - Feb 05, 2010 in Charleston, SC
