Sideco / Windco, Inc.
Sideco / Windco, Inc.
www.sidecoinc.com
15102 Cedar Heights Rd.
North Little Rock, AR 72118
(501) 851-1089
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Sideco/Windco was started in 1985 by Jimmy Russell and his wife Mary. Over the last 25 years, the company has improved over 4,000 homes in Central Arkansas, with over 80% of customers coming from referrals. Sideco/Windco is the only James Hardie Preferred Remodeler in the state of Arkansas. The company also installs Marvin windows and doors, and has attended Marvin's VIP Remodeling Summit. Sideco/Windco has an A+ rating with the Better Business Bureau. Read more

GuildQuality Partner Affiliations James Hardie Preferred Remodeler

Affiliations GuildQuality
James Hardie Preferred Remodeler

Likely to Recommend
97%
Communication
96%
Professional & Organized
97%
Quality: Workmanship/Materials/Crew
96%
Average (12 reviews)
Rating Details
Comment Area Of Satisfaction Little Rock, AR Feb 17, 2012

I am satisfied with everything, that's including the quality, professionalism, cleanliness, and the safety precautions they used.

Comment Area Of Satisfaction Nashville, AR Feb 13, 2012

The quality and the workmanship was impressive. The crew was great to work with and got things done fast. The crew seemed knowledgable and they fell right in there with the job.

Ronnie N. Greesferry, AR Review Jan 27, 2012 5 star rating
Sideco / Windco, Inc.

They do everything they can for you and I was very pleased with everything. There are no obvious shortcomings other than their zealous desire to please you. It has been a good experience.

Comment Recognize Excellence Greesferry, AR Jan 27, 2012

JImmy Russell was very attentive. The site foreman, Richard, did whatever I asked for and more within minutes. He has a strong suit in listening. Jimmy is a good marketing person, but Richard knows the products and what he's doing.

Comment Area For Improvement Greesferry, AR Jan 27, 2012

They do everything they can for you and I was very pleased with everything. There are no obvious shortcomings other than their zealous desire to please you.

Comment Recognize Excellence Eldorado, AR Jan 09, 2012

Jimmy, the owner, was very competent and did a great job of presenting himself, he was very professional. His foreman was very attentive, he was attentive, quick to stop and explain what they were doing, they seemed proud of their work.

Comment Area Of Satisfaction Eldorado, AR Jan 09, 2012

Really, I was very satisfied with the outcome, the end product is exactly the look I was going for. Ultimately we got what we were looking for.

Comment Area For Improvement Eldorado, AR Jan 09, 2012

I really and truly don't think anything. They did an awesome job, a great job from beginning to end. They haven't failed on anything. I wanted to put light blue beadboard on the porches outdoors, but the product was not available for the ceilings.

Lani F. Springdale, AR Review Jan 06, 2012 5 star rating
Sideco / Windco, Inc.

Our experience with Sideco/Windco, Inc. was most excellent. They are very professional, courteous, interested in understanding what we wanted and accurate about start and end of our project. I would recommend them to everyone.

Response From
Sideco / Windco, Inc.
Jan 06, 2012

Having customers like Larry and yourself make our work so rewarding,

Comment Current Referrals Springdale, AR Jan 06, 2012

Not at the moment but I will recommend them if I do hear of someone needing new siding.

Comment Area Of Satisfaction Springdale, AR Jan 06, 2012

Excellent response to questions through email and phone, clear explanation of what product is and what to expect during installation process, excellent on-ground crew, flexability in regards to on-ground changes and customer follow-up.

Comment Recognize Excellence Little Rock, AR Dec 29, 2011

The entire crew stood out as exceptional. I could tell that they were good quality guys who took time if I had any questions and said hello if they were out on the job site. I didn't mind going to work and leaving my wife home alone.

Comment Area Of Satisfaction Little Rock, AR Dec 29, 2011

I am most satisfied with the quality of the product and Jimmy's ability to explain and compare/contrast them to other companies. He gave me confidence. The quality of materials are great and also the support I have from him now that he has done his work.

Comment Area For Improvement Little Rock, AR Dec 29, 2011

When they started this project the weather was good and then it rained for the better part of the project. I thought they worked through it well. I was concerned about the house getting wet and them putting up the plastic covering but they didn't fall short on anything.

Julie G. Jasper, AR Review Dec 12, 2011 5 star rating
Sideco / Windco, Inc.

I think the team at Sideco / Windco were courteous and extremely talented. My husband and I feel like we are living in brand new home after all the renovations that they have provided. We are thankful for Sideco / Windco's attention to detail and quality of work.

Response From
Sideco / Windco, Inc.
Dec 12, 2011

Julie & Alan, it was a joy to work for you as well, taking a log home and making it into a beautiful craftsman style house in the middle of the beautiful Ozark Mountains was very rewarding for all of us, its having customers like you that make our work so much fun

Comment Recognize Excellence Jasper, AR Dec 12, 2011

Mark and Richard, the head contractor of the job, and really all of the guys who worked on the project. Jimmy was a good communicator as well.

Comment Area Of Satisfaction Fayetteville, AR Nov 12, 2011

The workmen were skilled and friendly. We felt comfortable with them in and around our home. They helped make our old house look so much better and feel more inviting.

Guildmember since 2011

As a GuildQuality Guildmember, Sideco / Windco, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Sideco / Windco, Inc. in Little Rock, AR; North Little Rock, AR; Fayetteville, AR; Sherwood, AR; Searcy, AR; Springdale, AR; Lonoke, AR; Conway, AR; Austin, AR; Ozark, AR; and 15 other cities in Arkansas.

In this report, Sideco / Windco, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 78 out of 90 customers (87%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

Sideco / Windco, Inc. received feedback from a customer in Little Rock, AR.

02/17/12

Sideco / Windco, Inc. received feedback from a customer in Nashville, AR.

02/13/12

Sideco / Windco, Inc. received feedback from a customer in Little Rock, AR.

02/08/12

2012 Guildmaster Application

Sideco / Windco, Inc. is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Sideco / Windco, Inc. must survey all of their customers.

If you are a recent customer of Sideco / Windco, Inc. and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Sideco / Windco, Inc.'s application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

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In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

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