Sideco / Windco, Inc.
Sideco / Windco, Inc.
www.sidecoinc.com
15102 Cedar Heights Rd.
North Little Rock, AR 72118
(501) 851-1089
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Sideco/Windco was started in 1985 by Jimmy Russell and his wife Mary. Over the last 25 years, the company has improved over 4,000 homes in Central Arkansas, with over 80% of customers coming from referrals. Sideco/Windco is the only James Hardie Preferred Remodeler in the state of Arkansas. The company also installs Marvin windows and doors, and has attended Marvin's VIP Remodeling Summit. Sideco/Windco has an A+ rating with the Better Business Bureau. Read more

** Winner of the 2012 Replacement Contractor Executive Conference Service Excellence Award**

Guildmaster Award Winner 2012 Guildmaster With Distinction

GuildQuality Partner Affiliations James Hardie Preferred Remodeler

Affiliations GuildQuality
James Hardie Preferred Remodeler

Likely to Recommend
98%
Communication
97%
Professional & Organized
98%
Quality: Workmanship/Materials/Crew
97%
Average (19 reviews)
Rating Details
Bruce L. Greenbrier, AR Review May 21, 2012 4 star rating
Sideco / Windco, Inc.

The craftsmanship was very good I am really pleased with how the things turned out. All of the guys that were here doing work on my house were very friendly and did a great job.

Comment Additional Comment North Little Rock, AR May 18, 2012

I look forward to many years of enjoyment from my siding and porch addition done this month by Jimmy Russell and Sideco / Windco. Inc.

Leslie K. North Little Rock, AR Review May 18, 2012 5 star rating
Sideco / Windco, Inc.

My house was recently made BEAUTIFUL by skilled craftsman from Sideco/Windco, Inc. James Hardie siding is amazing and durable. I am very proud of my house!

Comment Recognize Excellence North Little Rock, AR May 18, 2012

Of course I would like to recognize Jimmy Russell and the crew who worked on my house, led by Richard Gagne. They all made every effort to explain the process to me and keep me informed of the progress. I can't compliment them enough on what a fabulous job they did on my house.

Comment Current Referrals North Little Rock, AR May 18, 2012

I have talked up Sideco/Windco to all members of my family and a neighbor walking last night stopped to ask who did it---I will continue to explain to folks the beauty as well as durability of the James Hardie siding and how to contact Jimmy Russell for more information.

Comment Area Of Satisfaction North Little Rock, AR May 18, 2012

I am completely satisfied with the craftsmanship of my siding and my porch addition. The carpentry skills and installation of the siding are just fantastic. From every door, to outlets, to the hose connectors, to the new front posts, attention was paid to every detail.

Comment Area For Improvement North Little Rock, AR May 18, 2012

There was absolutely no area where Sideco/Windco fell short on my siding and porch addition. I now have the nicest house on my street!

Comment Additional Comment Benton, AR May 08, 2012

Chris designed and built a "James Hardie" column for my front porch and it really helps set the front of the house off.

Rick T. Benton, AR Review May 08, 2012 5 star rating
Sideco / Windco, Inc.

I was surprised at how fast Jimmy Russell came to my home for the initial estimate. He was quite professional and very easy to deal with. Thw work began in the time frame we established and the crew was very courteus and hard working under the direction of Chris Witty. Job well done!

Response From
Sideco / Windco, Inc.
May 09, 2012

We took great pleasure in making you a new home, thanks for your kind comments and affirmation

Comment Recognize Excellence Little Rock, AR May 06, 2012

The entire team who worked on my home should be commended. Each person was exceptional. Each is a true professional.

Comment Area Of Satisfaction Little Rock, AR May 06, 2012

The outside of my home looks absolutely brand new. The professionals at Sideco also rebuilt my deck adding value and a wonderful place to entertain. I now have a showcase home that I am proud of instead of the drab house in need of repair that was there before.

Comment Additional Comment Maumelle, AR Apr 25, 2012

Nice guys experts at what they do and are Knowledgeableabout the James Hardie product

Steve E. Maumelle, AR Review Apr 25, 2012 5 star rating
Sideco / Windco, Inc.

the guys that worked on our home are to be comended for their professional behavior. thye were very polite around the grandbaby. I did not find anyone slacking at any time. To sum it up they are experts at what they do.

Comment Recognize Excellence Maumelle, AR Apr 25, 2012

I would lilke to recognize Nick Whitty. for the exceptional way he cared for my palmtree plant when having to work near it.

Comment Area Of Satisfaction Maumelle, AR Apr 25, 2012

the professional atitude that each and every oneshowed was well above our expecations. Not to mentiontheir quality of workmanship they were knowledgeable and could answer any questions or concerns about the James Hardie, when asked.

Comment Area For Improvement Maumelle, AR Apr 25, 2012

these guys we professional in all aspects of the job they were assigned to do

Ray W. Little Rock, AR Review Apr 04, 2012 5 star rating
Sideco / Windco, Inc.

We are very pleased with the Hardie board. It looks great and the installation was done with care and thought. I felt that the crew made a special effort to make sure that we were pleased with the results. I felt like they were very professional and knowledgeable.

Response From
Sideco / Windco, Inc.
Apr 04, 2012

thanks for your kind words,

Comment Area Of Satisfaction Little Rock, AR Apr 04, 2012

I liked the professional demeanor of everyone, the workmanship, and the crew's desire to do a good job.

Comment Area For Improvement Little Rock, AR Apr 04, 2012

I don't have any criticism. The crew in particular was very good and tried hard to please. It was important to them to do good work. They wanted to do it right.

Bill P. Bentonville, AR Review Mar 28, 2012 5 star rating
Sideco / Windco, Inc.

House looks amazing! Crew arrived on time and went to work immediately. Only thing that slowed them down was rain. It only took 8 days for a tired, run down looking house to become a beautiful, welcoming home again. Thanks!

Response From
Sideco / Windco, Inc.
Mar 28, 2012

Bill & Cheryl, thanks for giving us the opportunity to make your home beautiful, and thank you for being so kind to the guys,

Comment Recognize Excellence Bentonville, AR Mar 28, 2012

All did a good job. Richard was always willing to listen to any questions, concerns and answered or explained options to any concerns

Comment Area Of Satisfaction Bentonville, AR Mar 28, 2012

friendly and knowledgeable, would answer questions without making you feel like you were interfering with their work

Comment Additional Comment Little Rock, AR Mar 24, 2012

Sideco was the most professional company for building improvements that I've encountered in years. They were neat, clean, and meticulous in detail and I was very satisfied with their workmanship.

Comment Recognize Excellence Little Rock, AR Mar 24, 2012

There have been several people that I'd like to recognize at Sideco;Richard, Mark, Jimmy, the owner, really everybody; all of them for their attention to detail and a good product. They all did a very good job.

Guildmember since 2011

As a GuildQuality Guildmember, Sideco / Windco, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Sideco / Windco, Inc. in Little Rock, AR; North Little Rock, AR; Fayetteville, AR; Sherwood, AR; Searcy, AR; Austin, AR; Conway, AR; Lonoke, AR; Maumelle, AR; Springdale, AR; and 21 other cities in Arkansas.

In this report, Sideco / Windco, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 90 out of 105 customers (86%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.

Recent Activity

Sideco / Windco, Inc. received feedback from a customer in Greenbrier, AR.

05/21/12

Sideco / Windco, Inc. received feedback from a customer in North Little Rock, AR.

05/18/12

2012 Guildmaster Application

Sideco / Windco, Inc. is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Sideco / Windco, Inc. must survey all of their customers.

The review period for this member is closed.

About GuildQuality and our Guildmembers

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