Wayne
Member Profile
There are many decisions to be made when starting a home improvement or renovation project. The most important decision you will make is to choose the right contractor. At R & R Express, we understand how important your home is to you. Repairs to your home and remodeling projects will be done with the highest quality materials and workmanship. R & R Express will not sacrifice quality or integrity; thus insuring you will enjoy your home improvement for a lifetime. Read more
GuildQuality Partner Affiliations Pella Certified Contractor
Affiliations
GuildQuality
National Association of the Remodeling Industry
Pella
Southeastern Arizona Contractors Association
Customer Feedback Summary
Of 35 customers surveyed, 30 responded
Likely to Recommend
Communication
Schedule
Professional & Organized
Work Done Right
Clean & Safe
Problem Resolution
Value
Sales Knowledge
Construction Quality
Product Selections
Recent Reviews & Published Comments
R & R Express
We are very pleased with the result of our project. R & R provided excellent ideas which enhanced our base plan. They are very thorough and pay excellent attention to the smallest details.
Wayne is very thorough and pays attention to details.
R & R Express
When you encounter someone who listens, understands, suggests as appropriate, disagrees and explains why in reasoned and understandable terms -- you hire him.When the project is accomplished on time and professionally --you pat yourself on the back for your good judgement.I just described Wayne Gregan and his R & R Express crew of craftsman and complimented my own intelligence.I'm going to go check the place for something else that needs doing.I recommend you reading this do so as well. Then call R & R Express!
To refer to Jon and Josh as workmen would be a gross understatement. They are highly skilled craftsmen in the truest sense of the term.
Overall process, materials and workmanship was excellent.
None
Very effective and helpful.
Will use again and recommend to others without reservation.
All of them
Friendly, kept the work areas clean, professional, knowledgeable, concerned with customer satisfaction.
None
R & R Express
Honest and very professional. A pleasure to have work done by this company and know it was done correctly. Would recommend them to anyone having work done to their home.
Wayne was great to work with on this project.
The level of professionalism was way above other local contractors.
All three installers were very good.
Missing the first order date.
The folks were very professional.
Wayne and his daughter made a great presentaion of Pella products.
The owner Wayne Gregan especially and then John Messinger. All of the workers are great.
As noted in the survey, they are on schedule, clean, and extremely competent. They are very careful with the use of subcontractors and are no afraid to say when the subs are not doing the best job -- and then change them!
I can honestly say that they never fell short of expectations.
They recommended a certain product to re-do our old 90 degree corners inside the house with rounded corners. The product worked well and we are very satisfied with the end result.
I do have someone who is interested but I do not want to share their information on this survey.
I would like to recognize Wayne Gregan for his exceptional service.
I am very satisfied with the product. I felt like the contractor went out of his way to complete the job in the proper manner.
It was very effective.
Wayne and the man with him the first day did excellent work.
Wayne was very helpful and attempted to make everything correct. He kept us informed of his progress.
Quality of workmanship, on schedule, clean, courteous
Photos
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Guildmember since 2011
As a GuildQuality Guildmember, R & R Express relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of R & R Express in Sierra Vista, AZ; Hereford, AZ; Sonoita, AZ; and Bisbee, AZ.
In this report, R & R Express has published a summary of the customer feedback they've received since they joined GuildQuality in April 2011. In that time, 30 out of 35 customers (86%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2011.
Recent Activity
R & R Express received feedback from a customer in Sierra Vista, AZ.
12/27/11