Tom of course was wonderful, but I've been trying to remember the name of the 2 gentlemen who did the installation, and they were just excellent as well.
Member Profile
Customer Feedback Summary
Of 20 customers surveyed, 16 responded
Likely to Recommend
Clean & Safe
Communication
Construction Quality
Problem Resolution
Product Selections
Professional & Organized
Sales Knowledge
Schedule
Value
Recent Reviews & Published Comments
The quality of the windows is excellent. The workmanship was just great and they really cleaned up after themselves.
When I was trying to decide which type of windows to go with, they gave me all of the facts and figures on both of the types of windows I was considering so that I could make a choice one way or the other as to my needs.
Very good!
They did not fall short of any of my expectations.
I was most satisfied with the quality of installation.
I would rate them an A plus if this was a report card!
They didn't fall short of my expectations.
The quality of the products, the presentation of the products, the workmanship, and the follow-up.
The installation was very good. They took care of everything.
I will be using them again to do the other windows in the house!
The two installers did a great job! They get the job site organized and neat and installed the windows quickly.
The timeliness of the job completion and the value I got for what I purchased. Steve made a great recommendation for windows and they have made a dramatic difference in the temperature for my daughter's room
They gave me a good price and I felt like I got a good value.
We had two different jobs done by them, and their workmanship was excellent. They were very fast and good. Also, the job site was kept clean.
We didn't have any problems.
Excellent job! They worked all day, all the time--two men came over and installed five windows; they left the place spotless!
Professionalism and Quality of Work.
They did exactly what we needed and wanted.
The installers did a really good job.
Steve always treats us well. He made sure that we were happy with the finished product and I must admit that we are pleased.
The crew that put it in did a phenomenal job.
I have no complaints whatsoever.
Their workmanship was outstanding.
Guildmember since 2009
As a GuildQuality Guildmember, Premier Quality Windows & Siding relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Premier Quality Windows & Siding in Naperville, IL; Wheaton, IL; Plainfield, IL; Aurora, IL; St. Charles, IL; Joliet, IL; Lisle, IL; Yorkville, IL; Geneva, IL; Glen Ellyn, IL; and 3 other cities in Illinois.
In this report, Premier Quality Windows & Siding has published a summary of the customer feedback they've received since they joined GuildQuality in September 2009. In that time, 16 out of 20 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2009.