We felt that our concerns were adressed and the suggested solutions were what we were looking for.
Member Profile
Thank you for considering Olson & Jones Construction, Inc. for your residential construction needs. We have been delighted to help people in the Portland metropolitan area with their home remodeling and custom new home construction since 1982. Our desire to serve and care for our clients drives us to consistently strive for improvement. We are honored to earn our clients' trust whether we are completing their home improvement needs or building their dream homes. Read more
We enjoy collaborating with design professionals and clients to build or remodel the homes that will best suit each client's specific needs. We appreciate the process of design and always honor the design intent because good design ensures a great outcome. For design professionals the process of prioritizing and balancing the, sometimes conflicting, goals of aesthetics, lifestyle/function and budget can be challenging at times. We understand this. Helping to deal with those challenges by utilizing our extensive years of experience and knowledge, combined with our positive determination and a willingness to work as a team, has given us the privilege to be a part of many wonderful projects.
Our construction practices have long been geared toward recycle and reuse and as a result, sustainability is welcomed by us. As we all desire higher performing homes and are considering the impact of home construction on the environment, we are able to give counsel and recommendations for improving and integrating the various systems that are a part of every home. Better performing homes are better quality homes, and better for our environment.
Guildmaster Award Winner
2012 Guildmaster With Distinction
GuildQuality Partner Affiliations Remodeling's Big50
Affiliations
GuildQuality
National Association of the Remodeling Industry
ENERGY STAR
National Kitchen and Bath Association
Chrysalis Award
2008 Qualified Remodeler Top 500
2006 CotY Award
Customer Feedback Summary
Recent Reviews & Published Comments
We contracted with Olson & Jones to remodel our kitchen, guest bathroom and laundry room/workout room. The project turned out beautiful! They had great attention to detail, hired wonderful subcontractors, and had the project on schedule. We lived in the house during the remodel and the work areas were kept clean and debris was removed timely. If we had an issue, they worked to resolve them as quick as possible. We both work full-time and it is hard to be around to answer all the questions. It was great that we could email back and forth questions. We were extremely satisfied with the work that Olson & Jones did for us. We would definitely hire them again!- Beth and Steven Wachtman
Olson & Jones Construction, Inc. is a very reputable company with professional service that delivers excellent, quality work and craftsmanship. I trust their work and would use them again in the future.
Absolutely! They do everything right. They are courteous, prompt, do what they say they will, and the quality is top notch.
The scope of the work was spelled out and deadlines were met promptly. The jobsite was kept clean and the rest of my house protected from dust and debris. No matter if I was home or not, I knew that Frank would take care of whatever needed doing. We were very impressed with the efficiency, and quality of workmanship done by Olson & Jones.
Olson & Jones Construction were professionals from the fairness of their estimate through project completion. The team was always courteous, sought the right solutions in various challenges, and maintained a clean work environment. Their pursuit of quality is apparent in their overall coordination and execution of a project, as well as the subcontractor’s they select. It has been a pleasure doing business with Olson & Jones Construction.
For me, the whole organisation has been professional from start to finish. Frank Rossi has been an engaging partner as the PM. Very good.
Frank Rossi, who oversaw the work, was extremely helpful through the process (from inquiry to finish) and both of the gentlemen who did the work were courteous and worked very quickly. We budgeted 4 days for the project but they finished it in 1!
None - my only comment is that you may have asked for the survey a little early, however, the service from OJ has, to date, been first rate and highly professional.Speaking as a new arrival in the US from England, the whole arena of construction works differntly and is therefore very unfamiliar. In those circumstances it would be easy to feel exposed or nervous about such a large investment, however, the professionalism and rigour of OJ has actually reversed that - at this point I'm just looking forward to the end product, rather than worry about it ....
The respect they showed to maintaining cleanliness and order on the project site and particularly in our house was really fantastic and much appreciated.
Cannot say enough about the professionalism and personal attention given to our project and our family by the O&J crew and our general contractor in particular, Frank Rossi. Our kitchen and bath renovation was finished almost as soon as it was started, on time (before baby arrived) and on budget. Any issues or concerns that came up during construction were promptly addressed to our satisfaction. We highly recommend the company and its representatives and will utilize their services again in the future... Especially with Frank at the helm. Thank you.
Very satisfied with our knowledgeable, humble, professional GC, Frank Rossi and the general care, concern, and integrity of the company and its representatives. Particularly satisfied with their ability to stay on schedule and on budget.
Cannot say enough about how impressed my husband and I were with the professionalism, courtesy, attention to detail and personalized service shown by our contractor, Frank Rossi. Would (and HAVE already) recommended him and the company over and over again.
Always professional and courteous... Felt a genuine concern for my family and our specific situation. Felt that our concerns were there's as well.
Absolutely! I applaud their professional attitudes, their work ethic, their communication,their friendliness, and their skill. It was easy to have the workers around ,even during the holidays when things got stressful. They are the best company we have ever dealt with.
Overall, great job. With all the horror stories I hear about contractors, we were completely satisfied with the work, keeping to the schedule and budget
The workers are professional and courteous and keep the work area clean and safe.
I think the overall quality of the work and honesty and integrity in the workers.
with all of the horror stories out there about building a home...contractors...subs...Olson and Jones made eveything simple...and the finished product was truly beautiful
I was most satisfied with the quality and attention to detail. I was also satisfied with the quality of their subs and availability when I needed them.
Great job: we're thrilled with the outcome!
They listened to me and they were honest.
I felt completely comfortable during the entire project. Jim Blunck, Paul Weaver and Leo were all excellent, took care of everything and always made sure I was happy. We actually enjoyed having them at our house everyday. I will add that Wes and Joel were very courteous and helpful as well.
Paul and Leo were superb - Olson and Jones are fortunate to have such talented employees. Jim Blunck was knowledgeable and very responsive. I have been really very pleased with this project and would recommend Olson and Jones to any one who is considering a remodel of his home.
Professionalism, and being up front about when things would be done and how they'd be done. Our remodeling was done during my wife's pregnancy, so we were very grateful they were in and out, by far met my expectations.
I enjoyed the friendliness and helpfulness of the workers.
Absolutely. We were very impressed with the professionalism, quality of work, and how each new problem was approached as it arose. They would be tghe first company I would go to for any future projects.
Yes, absolutely. I was really satisfied with both the process and product.
The quality of the work and subcontractors were extremely good.
Yes. They did a wonderful job and are trustworthy.
Guildmember since 2009
As a GuildQuality Guildmember, Olson & Jones Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Olson & Jones Construction, Inc. in Portland, OR; Lake Oswego, OR; Wilsonville, OR; West Linn, OR; Tualatin, OR; Sherwood, OR; Gresham, OR; Tigard, OR; Troutdale, OR; Milwaukie, OR; and 3 other cities in Oregon.
In this report, Olson & Jones Construction, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in April 2009. In that time, 90 out of 126 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2012.
Recent Activity
Olson & Jones Construction, Inc. received feedback from a customer in Portland, OR.
Olson & Jones Construction, Inc. received feedback from a customer in PORTLAND, OR.
Olson & Jones Construction, Inc. received feedback from a customer in wilsonville, OR.
Olson & Jones Construction, Inc. received feedback from a customer in Sherwood, OR.
Via Twitter: Are milestones and shift-able calendar items gone in new basecamp? #basecamp
2012 Guildmaster Application
Olson & Jones Construction, Inc. is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Olson & Jones Construction, Inc. must survey all
of their customers.
The review period for this member is closed.
