I would like to recognize the salesperson, Michael Mele, for his exceptional service. He knew what he was talking about and he was thorough.
Member Profile
NewBath and MaxHome are sister companies serving SE Louisiana and Houston, TX Read more
NewBath specializes in one-day bath remodeling and also upgrading bathrooms for people with mobility issues. We can transform your dreary, ugly, old bathroom into an affordable bath of your dreams. Whether you want a new deeper, soaking tub, a luxurious walk-in shower, or you need a step in walk in bath or safety shower we are the bathroom contractor you can depend on.
MaxHome offers innovative energy solutions for homeowners interested in reducing thier carbon footprint and lowering thier energy costs. We offer radiant barrier insulation, solar attic fans and replacement windows from some of the most respected names in the business including Green Energy Barrier and Sunrise windows.
When you choose us you can:
Never Worry - with top quality products and industry leading warranties
Rest Assured - we are A+ members of the BBB and do not use subcontractors
Save $$ and Make $$ - not only do we offer great prices but all of our products increase the value of your home
Affiliations
GuildQuality
National Association of Home Builders
Home & Garden Television
Texas Residential Construction Commission
Better Business Bureau
NAHB - Certified Aging In-Place Specialist
Inc. 5000
Remodeling Magazine - Remodeling 550
EPA Lead-Safe Certified Firm
St. Tammany/Washington Parishes Home Builders Association
Delta Faucet
Customer Feedback Summary
Published Comments
The salesman was very knowledgeable and answered all of our questions. The installer brought up things that we didn't even think of! He was very informative. They were both very good. The installation crew covered all of the areas from the front door to the bathroom to keep it clean. They did a very good job! My wife is very happy, and if she's happy, I am happy too.
The installer was great. He got stuck in my yard because it was wet out! He put everything back where he found it, he and his partner were both great. .
I love the appearance, and they do what they say they will do.
Our installer worked tirelessly on the project. We certainly appreciate the effort he gave us. Bob did a great job communicating with us and explaining what new bath was about as well as letting us know the best way we could enjoy a new shower within the confines of our budget.
The bathtub and bathroom look wonderful.
I was most satisfied with their promptness,cleanliness and professionalism. Scott was very knowledgeable about the product and explained everything to me too. That made a world of difference.
We love the bath, and we love the shower. It's the best thing we've ever done.
Jimmy and the installer were excellent. The installer was done at 6:30 and got there at 9, so it was fast. He did an excellent job caulking.
There was not one particular area that I was more satisfied with. This is my second project with them. There was a change of plans that they notified me of immediately. They were suppose to install a tub-liner using my old tub. They were unable to do this and had to replace the whole tub. There were little pits in the tub and they were very prompt to make the repairs. This was a manufacturing error.
The staff was very friendly and they cleaned up after themselves. I liked that they didn't ask me to clean it up. They were very respectful.
John that came here, was great. He was a workaholic. He never quit.The salesman, Randy Reynolds, was very nice. He was not pushy. I really liked that. If he had pressured me, I would have asked him to leave, but he did not.
Everything was great. They came out and measured quickly. I called Mike to ask some questions and he was very helpful in answering them. They did a great job on the tub.
I was satisfied with the first rep we talked to. He explained the materials used and everything. The installers were very knowledgeable and hard working. They didn't stop until the work was done. They showed me everything they did and how they did it.
I liked how quickly they got the job done. I really liked the quality of their work and their materials.
Yes, the installers and the electrician. All did an excellent job. Since I am handicap and in a scooter, it was nice that they kept all areas free of debris. Made it nice that I could come in and see what they were doing.
My husband and I wish we would have got a NewBath long ago.
Both gentlemen who came to the house,, the saleman and the installer, were very nice to deal with.The new tub is so nice and rooomy and so easy to keep clean!
Promptness in the whole production, from meeting with Randy through the professonalism of the installation team. Our appointment was arranged over the telephone and Randy was here as promised. Then the installation was set and the installation team was right on time, started to work and finished the job very timely.
Great value for price paid. this was a bath area that could not be used. Now--all in our family are thrilled to have their bath returned to them
If I had known what I know today, I'd have done this a long time ago, It's beautiful, adds to my safety, and I am happy with it.
Every professional on the NewBath team was genuinely a pleasure to work with. Exceptional!!!
I was very satisfied. The workers were very polite and helpful. I couldn't imagine working with a better team. I didn't have any problems. I would recommend their company to a friend and would use them again in the future.
From the start they did an outstanding job, we are very pleased. We would recommend them to anyone.
We are willing to put the sign in our yard if you'd still like us to. The office staff was really good. Andre called about installing the tub early. They arrived on time, ready to work.
Scott and the two installers (Todd and John). I was pleasantly surprised. They put sheets down from the front door all the way to the bathroom (to protect the floor). They put everything back when they were done. They were very nice guys and did a really great job.
I thought the installer was just very special young man. I had requested him from the lady who referred New Bath to me. I felt comfortable with him here, he went above and beyond in providing service.
The whole crew was decent. Those guys were great. I wish I had kids like those guys. They were all nice. They were very polite and straightforward.
The salesman, Chris, and the installation crew. I would recommend them very highly to anyone.
The installers, both of them, were fantastic. I just cant say enough about how good they were. If I had to recommend the company to a friend, I would tell them to make sure they got those two guys.
Guildmember since 2011
As a GuildQuality Guildmember, NewBath/MaxHome relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of NewBath/MaxHome in New Orleans, LA; Houston, TX; Metairie, LA; Houma, LA; Baton Rouge, LA; Slidell, LA; Kenner, LA; Harvey, LA; Gretna, LA; Thibodaux, LA; and 119 other cities in Louisiana, Texas and Mississippi.
In this report, NewBath/MaxHome has published a summary of the customer feedback they've received since they joined GuildQuality in August 2011. In that time, 299 out of 440 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Recent Activity
NewBath/MaxHome received feedback from a customer in Reserve, LA.
NewBath/MaxHome received feedback from a customer in River Ridge, LA.
NewBath/MaxHome received feedback from a customer in Schriever, LA.
NewBath/MaxHome received feedback from a customer in Slidell, LA.
NewBath/MaxHome received feedback from a customer in Larose, LA.
