Everything. They were professional and their aim was to please the customer, which they did.
Member Profile
New Life Bath & Kitchen is committed to providing our clients with quality products and services that meet and exceed expectations. Our Mission Statement, Code of Ethics and our memberships all point to our commitment to customer satisfaction! Read more
Affiliations
GuildQuality
National Kitchen and Bath Association
Better Business Bureau
Customer Feedback Summary
Recent Reviews & Published Comments
They did my kitchen renovation, my bathroom renovation, they painted my house and installed new doors in my home. I was extremely satisfied with everything that they have done for me.
I was very satisfied with their professionalism and their workmanship.
New Life was very professional, very easy to work with and I would use them again.
I really like the workers, Dave and Jay. Ashley, our salesperson was really great too. I had some trouble with the back-splash order and she helped with that. They went the extra mile and got us a decorator which was really nice.
I was very happy with the company. The owner was a very nice man and very easy to work with.
Overall, I thought they did an excellent job. They were very cooperative and they tried very hard to get it the way we requested.
From the presentation of the opening bid on this project, Chuck and Ashley were very friendly and very thorough on their overall overview of what needed to be done in the kitchen. We were impressed that they mentioned aspects that we hadn't considered redoing to make it a complete job. When we met and discussed the job with David, we felt very comfortable with his knowledge, his problem solving and the speed with which he got it all done. The response to our concerns was very assuring. Overall, it was a job very well done in the very best time, and it is beautiful.
The craftsman that worked on our kitchen were extremely accomodating to any requests, or suggestions that we had, very conscientious and professional.
They were very pleasant. It was good working with them. They were very professional people.
David Lees was great at communicating and making you feel a genuine concern that he aimed to please any way he could.
The over all experience with new Life Bath & Kitchen was good and we had no problems. Any of the issues of logistics were resolved quickly and properly. We were very highly satisfied with the people and work itself.
I was most satisfied with their time table. They were very quick. Also, I was very satisfied with their quality of work.
All the folks at New Life are professional, knowledgeable, helpful, friendly, skillful - just great all-around. Ashley came up with a practical and beautiful design and helped us make good decisions for all the details and kept the project on-track and in-budget. David & Ryan are certainly the best team to have working in your home. Their craftsmanship is superb. Just amazing how they transformed our old kitchen to the new in just over one week's time with minimum disturbance. David's attention to details and skills in making everything work and look great are amazing. The New Life painters, Jay & Juan, made things sparkle in a short amount of time. The flooring sub-contractor, Carpets Unlimited, were equally skilled and efficient with their part of the job - great transformation. And, last but not least, the Boss - Chuck - stayed involved at all stages and ensured that we were happy with the progress and results. Great to work with a company that cares!…
Quality detailed work in a timely manner.
I had a good experience. I had quality work done and I feel like I got my moneys worth. The most important part is that I feel a lot safer now.
All of them were great.
I liked the whole project. I enjoyed working with them. They were clean and polite.
All work was completed on time, with an eye for detail,and professionally
Expert craftsmanship
We are very satisfied.
I was most satisfied with their professionalism and their customer service. They were very friendly and just very easy to work with.
They didn't fall short. We could not have been happier.
The tile layer always asked our opinion on pattern placement of the tiles before they were placed and where the vessel sinks should be positioned along with the faucets.
As far as I'm concerned I'm totally satisfied. They installed in a timely manner and everything was done properly. I have no objections whatsoever.
I am most satisfied with the overall look of what they did.
Guildmember since 2011
As a GuildQuality Guildmember, New Life Bath & Kitchen relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of New Life Bath & Kitchen in Santa Maria, CA; Nipomo, CA; Arroyo Grande, CA; San Luis Obispo, CA; Lompoc, CA; and Pismo Beach, CA.
In this report, New Life Bath & Kitchen has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 33 out of 47 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Recent Activity
New Life Bath & Kitchen received feedback from a customer in Arroyo Grande, CA.
Via Twitter: Check out this delicious dessert for your special someone this Valentine's Day! http://t.co/ILo6T4f8
Via Twitter: What's the difference between framed and frameless cabinets? http://t.co/1xepOUe2
New Life Bath & Kitchen received feedback from a customer in Nipomo, CA.
Via Twitter: A Brief Note from Chuck - http://t.co/DxA83Qy4
