I think all fours speaks of our experience. We really do appreciate how professional they were, how they handled the job, how they took our recommendations to heart and never made us feel stupid for asking the same questions. Overall we are extraordinarily happy with the way our project was handled.
Member Profile
Celebrating 30 Years of Service to Central Illinois Read more
1977 Menold Construction and Restoration began as a full-time enterprise in September of 1977, doing business at that time as Tom Menold Masonry. Most of the work performed at that time was brick, block and stone work on new residences. During these times, Tom handled the accounting, bookkeeping and estimating from his home, and worked as the foreman on most projects. Equipment was stored nearby on the Menold family farm.
1980 High interest rates caused the home building boom of the 1970s to end abruptly, and with it the need for new residential masonry work. A need did exist for skilled masonry tuckpointing, repair and restoration work on commercial and institutional buildings, which became the main focus of our masonry business for a number of years. Commercial and residential roofing was begun in 1982, and was developed into a good source of work. During those years almost all of the business was derived from some type of repair, restoration or replacement work.
1987 More services were added as time went on. Several customers encouraged us to handle their entire projects, and the Company started doing general contracting work. Remodeling, repair and restoration remained important sources of work, but some new home construction work was again added to the mix.
1988 Menold Construction changed from a sole proprietorship to a professionally managed and incorporated business.
1989 Professional estimating and project management staff members were added along with key field personnel. A commercial warehouse was leased on South Main Street in Morton. An increasing number of new construction projects were completed. Over the years, these included homes, motels, mausoleums, funeral homes, airplane hangars, office buildings and others.
1990 The Menold Construction office was moved to 1050 W. Jefferson St. in Morton. The Company completed its first fire restoration project.
1993 Steve Driscoll, currently a company owner and Vice President, joined the Company. Steve was instrumental in forming the Restoration Division of Menold Construction, Inc. Menold Restoration now provides full-service disaster mitigation, reconstruction and cleaning services for homes, businesses and institutional buildings damaged by fire, water, storms and mold.
2004 Tom Menold and Steve Driscoll purchased the former Tazewell Publishing Building at Detroit and Jefferson Streets in Morton. After extensive renovations, all of the Menold Construction and Restoration operations were consolidated at this location. Menold became the anchor tenant in the new mixed-use business facility.
2007 Menold Construction and Restoration now completes over 600 projects per year. After 30 years of service to Central Illinois, Menold remains committed to growth and strength through the continuous improvement in the value and service we provide to our customers, employees and communities in which we serve.
Guildmaster Award Winner
2007 Guildmaster
2008 Guildmaster*
2009 Guildmaster
2010 Guildmaster With Distinction
2011 Guildmaster With Distinction
2012 Guildmaster
GuildQuality Partner Affiliations Remodelers Advantage daily5Remodel
Affiliations
GuildQuality
National Association of the Remodeling Industry
National Association of Home Builders
Rotary International
Independent Mitigation and Cleaning/Conservation
Lindal Cedar Sunrooms
Home Builders Association of Greater Peoria
National Insitute of Disaster Restoration.
Customer Feedback Summary
Published Comments
We had a wonderful experience and I would definitely recommend them.
We had a wonderful experience working with Menold Design Remodeling. Patrick Coyle, our salesperson, was fabulous, and Travis, the person we got our supplies from was great. He went through everything with us, which we really appreciated. The whole thing exceeded our expectations.
I've used Menold for projects in my home and business. Both Miles and Mark did a wonderful job. Anytime I have a problem, I call Menold. I don't even get estimates from anybody else.
From the very first contact to the very last contact with Menold my wife, Denise, and I were pleased with our experience with Menold. When one experiences losses from fire and smoke damage you need a comforting and reassuring voice to tell you Things will get better. Mark Bradley, the lead carpenter on our job deserves a raise! Every step in our renovation was done with a real attempt to make our project at the very least like it was before. That was accomplished. Every employee or sub-contractor was experienced, professional, and courteous. We were 100% satisfied.John and Denise Williams
They did a very nice job, and I appreciate the work they did.
I cannot say enought about Scoot, our Project Contact. He was extremely professional at all times, always willing to adjust his schedule to meet our needs. Scot was open to suggestions and proved to be realiable in bridging the gap between customer and contractors.Scott is a true reflection of Menold's commitiment to customer service. Hats Off!
I was very pleased with their service. It was outstanding.
I've worked with Menold before and I had a good experience, and this time was a good experience as well.
I was absolutely 100% pleased with them! I haven't dealt with any company in any field that had customer service like them! They are fantastic! They pushed me to stay on schedule, not the other way around! They were so helpful. I had no problems at all. Any issues that I had were dealt with immediately. I wish there was a way to hire their workers for odd jobs around the house.
As a repeat customer with Menold, I had specific expectations and was not disappointed in the least. The project lead, Mark Bradley was simply outstanding. He communicates effectively and his workmanship was excellent. Menold is the only company that I would ever use for a remodel or restoration project.
Once in a blue moon a group of decent people come along. For John and I, and our daughter, Pollyanna, that happened for us after a serious fire event on Mother's Day, 2011. We wish to take this opportunity to recognize this group of decent people. Tom, Steve D., and Brad, we want to thank you for your extreme patience as funds slowly, but finally, made their way to your mailbox. Nick, Jon, and Janet, we thank you so much for handling our questions and concerns with care and understanding. We have nothing but respect for the pack-out and pack-in crews. Their labor intensive efforts were a sight to behold. The lead carpenter, Kriss Edwards, did a superb job coordinating the construction. Day after day, month after month, he was there for us. We will be forever grateful to him. Take a bow Kriss.With our sincere thanks,John and Pat RomantPollyanna Weir
I was very pleased with everyone. The communication was great and everything was super.
The crew, teams, managers, technicians, couldn't have been better. Thanks a lot. They had to cooperate with our time schedule and inexperience.
This was my second project with Menold. The same guys were involved and I just knew from my first experience that they would complete the job very well.
Menold has become our 'go to' company for restoration projects. Each time we have used them (3) they have recognized the importance of starting and completing the work in a timely manner.
I was very pleased. They were very nice and professional. I was very panicky about my broken water pipe and they were great to me. I've already told a lot of people that I was very satisfied. Everything was just fine.
I'm very pleased with their work.
On my job the site general was Chad Kalkbrenner and I have to say working with him on this project was an excellent experience. He is a real asset to Menold's organization.
I thought they were phenomenal to work with, I would highly recommend Menold Construction to anyone.
They are excellent. This is the second time I have used them and I recommend them to other people all the time. I am most pleased.
We are completey satisfied with all aspects of the work Menold's has done for us. They kept us informed of progress and welcomed our questions and concerns. Every employee we dealt with in our home was courteous and skilled.
Nick and Sean were as good as it gets. Highly professional, personable, well trained and on time. A great experience. Regards, Mike and Barb McCabe
We found everyone to be great and especially appreciated all of Kip's efforts to coordinate the project, he was great! Everyone was very friendly and nice.
We have been very satisfied with Menold's from the initial restoration through repair and re-construction. Their staff have been very polite and professional. Their communication and desire to please the customer was very evident from the beginning. We are pleased with the end result and would recommend Menold's to our family and friends.
Menold is extremely customer service oriented. We have much praise for the quality of their work as well as for the quality of their personnel. Thank you so much for your excellent expert service !Don & Rene Westlake
Guildmember since 2005
As a GuildQuality Guildmember, Menold Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Menold Construction, Inc. in Peoria, IL; Morton, IL; Bloomington, IL; East Peoria, IL; Washington, IL; Normal, IL; Pekin, IL; Bartonville, IL; West Peoria, IL; Metamora, IL; and 34 other cities in Illinois.
In this report, Menold Construction, Inc. has published a summary of the customer feedback they've received in the past 12 months. In that time, 152 out of 242 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
Menold Construction, Inc. received feedback from a customer in Bloomington, IL.
Menold Construction, Inc. received feedback from 2 customers.
Menold Construction, Inc. received feedback from a customer in Morton, IL.
Menold Construction, Inc. received feedback from a customer in Bloomington, IL.
Menold Construction, Inc. received feedback from a customer in Morton, IL.
2012 Guildmaster Application
Menold Construction, Inc. is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Menold Construction, Inc. must survey all
of their customers.
The review period for this member is closed.
