Member Report:
185 Responses
Response Rate:
77.1%
Dates:
03/13/2009 - 03/13/2010

In this report, Menold Construction, Inc. has published all ratings for the following selected questions that were provided by customers surveyed since March 2009. Since then, 185 out of 240 customers responded to a GuildQuality satisfaction survey, with the most recent response in March 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 88.3%
    Easier Than Expected
  • 79.2%
    Letter of Recommendation
  • 95.6%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 97.8%
    Clean & Safe
  • 95.5%
    Contact
  • 97.2%
    Expertise
  • 95.0%
    Value
  • 95.7%
    Construction Quality
  • 96.2%
    Trust
  • 89.2%
    Punchlist
  • 95.1%
    Professional & Organized
  • 96.9%
    Professional Employees
  • 98.0%
    Professional Subcontractors
  • 97.2%
    Problem Resolution
  • 100%
    Communication

Customer comments selected by the member for inclusion in this report

  • Menold did a great job. - Aug 17, 2009 in Trivoli, IL

    It was a great experience. The project turned out fabulously. - Aug 15, 2009 in Chillicothe, IL

    They were great and timely. I really enjoyed their service. - Aug 14, 2009 in Peoria, IL

    They're good! - Aug 13, 2009 in Peoria Heights, IL

    They were by far one of the best companies we have ever worked with. They were very clean and very respectful. They were always prompt. They are head and shoulders above their competition. The work was unbelievably well done and their people were superb. They were always on time. - Aug 12, 2009 in Peoria, IL

    Todd from Menolds truly went above and beyond to make this work as easy as possible for my household to deal with. I appreciate his checking in with me often and explaining everything going on. I have been recommending Menolds any time it comes up! - Aug 05, 2009 in Peoria, IL

    Everything was A+++ with Menold - Aug 04, 2009 in Washington, IL

    We were very pleased with the job. - Aug 04, 2009 in Morton, IL

    I am very satisfied with Menold Construction. They did a phenomenal job. - Jul 23, 2009 in Delavan, IL

    I'm very pleased with everything they've done. - Jul 14, 2009 in Peoria, IL

    Overall, I am very happy with Menold Construction. They did a great job. - Jul 02, 2009 in Bloomington, IL

    Additional Comment

  • It was far easier than I expected it to be. - Aug 15, 2009 in Chillicothe, IL

    Easier Than Expected

  • They returned every call promptly. - Aug 12, 2009 in Peoria, IL

    Communication

  • They were the cleanest people we have ever worked with. They were immaculate. They always cleaned up after themselves. - Aug 12, 2009 in Peoria, IL

    Clean & Safe

  • Brad was wonderful, he was here within two hours of State Farm's call and he had someone out here to do a temporary repair by five that evening. - Jul 24, 2009 in Peoria, IL

    Professional Employees

  • I would definitely recommend them to others. - Jul 06, 2009 in Germantown Hills, IL

    Recommend Builder