Menold Construction, Inc.
www.menoldinc.com
880 W. Jefferson St
Morton, IL 61550
(309) 263-8728
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Celebrating 30 Years of Service to Central Illinois Read more

1977 Menold Construction and Restoration began as a full-time enterprise in September of 1977, doing business at that time as Tom Menold Masonry. Most of the work performed at that time was brick, block and stone work on new residences. During these times, Tom handled the accounting, bookkeeping and estimating from his home, and worked as the foreman on most projects. Equipment was stored nearby on the Menold family farm.

1980 High interest rates caused the home building boom of the 1970s to end abruptly, and with it the need for new residential masonry work. A need did exist for skilled masonry tuckpointing, repair and restoration work on commercial and institutional buildings, which became the main focus of our masonry business for a number of years. Commercial and residential roofing was begun in 1982, and was developed into a good source of work. During those years almost all of the business was derived from some type of repair, restoration or replacement work.

1987 More services were added as time went on. Several customers encouraged us to handle their entire projects, and the Company started doing general contracting work. Remodeling, repair and restoration remained important sources of work, but some new home construction work was again added to the mix.

1988 Menold Construction changed from a sole proprietorship to a professionally managed and incorporated business.

1989 Professional estimating and project management staff members were added along with key field personnel. A commercial warehouse was leased on South Main Street in Morton. An increasing number of new construction projects were completed. Over the years, these included homes, motels, mausoleums, funeral homes, airplane hangars, office buildings and others.

1990 The Menold Construction office was moved to 1050 W. Jefferson St. in Morton. The Company completed its first fire restoration project.

1993 Steve Driscoll, currently a company owner and Vice President, joined the Company. Steve was instrumental in forming the Restoration Division of Menold Construction, Inc. Menold Restoration now provides full-service disaster mitigation, reconstruction and cleaning services for homes, businesses and institutional buildings damaged by fire, water, storms and mold.

2004 Tom Menold and Steve Driscoll purchased the former Tazewell Publishing Building at Detroit and Jefferson Streets in Morton. After extensive renovations, all of the Menold Construction and Restoration operations were consolidated at this location. Menold became the anchor tenant in the new mixed-use business facility.

2007 Menold Construction and Restoration now completes over 600 projects per year. After 30 years of service to Central Illinois, Menold remains committed to growth and strength through the continuous improvement in the value and service we provide to our customers, employees and communities in which we serve.

Guildmaster Award Winner 2007 Guildmaster
2008 Guildmaster*
2009 Guildmaster
2010 Guildmaster With Distinction
2011 Guildmaster With Distinction
2012 Guildmaster

GuildQuality Partner Affiliations Remodelers Advantage daily5Remodel

Affiliations GuildQuality
National Association of the Remodeling Industry
National Association of Home Builders
Rotary International
Independent Mitigation and Cleaning/Conservation
Lindal Cedar Sunrooms
Home Builders Association of Greater Peoria
National Insitute of Disaster Restoration.

Easier Than Expected
81%
Letter of Recommendation
76%
Likely to Recommend
91%
Clean & Safe
95%
Contact
93%
Expertise
97%
Value
83%
Construction Quality
94%
Trust
94%
Punchlist
89%
Professional & Organized
92%
Professional Employees
96%
Professional Subcontractors
91%
Problem Resolution
92%
Communication
97%
Comment Additional Comment Washington, IL May 14, 2012

I think all fours speaks of our experience. We really do appreciate how professional they were, how they handled the job, how they took our recommendations to heart and never made us feel stupid for asking the same questions. Overall we are extraordinarily happy with the way our project was handled.

Comment Easier Than Expected Morton, IL May 11, 2012

We had a wonderful experience working with Menold Design Remodeling. Patrick Coyle, our salesperson, was fabulous, and Travis, the person we got our supplies from was great. He went through everything with us, which we really appreciated. The whole thing exceeded our expectations.

Comment Additional Comment Normal, IL May 04, 2012

I've used Menold for projects in my home and business. Both Miles and Mark did a wonderful job. Anytime I have a problem, I call Menold. I don't even get estimates from anybody else.

Comment Additional Comment Elkhart, IL May 01, 2012

From the very first contact to the very last contact with Menold my wife, Denise, and I were pleased with our experience with Menold. When one experiences losses from fire and smoke damage you need a comforting and reassuring voice to tell you Things will get better. Mark Bradley, the lead carpenter on our job deserves a raise! Every step in our renovation was done with a real attempt to make our project at the very least like it was before. That was accomplished. Every employee or sub-contractor was experienced, professional, and courteous. We were 100% satisfied.John and Denise Williams

Comment Additional Comment East Peoria, IL Apr 09, 2012

I cannot say enought about Scoot, our Project Contact. He was extremely professional at all times, always willing to adjust his schedule to meet our needs. Scot was open to suggestions and proved to be realiable in bridging the gap between customer and contractors.Scott is a true reflection of Menold's commitiment to customer service. Hats Off!

Comment Additional Comment Peoria, IL Mar 09, 2012

I've worked with Menold before and I had a good experience, and this time was a good experience as well.

Comment Additional Comment East Peoria, IL Feb 20, 2012

I was absolutely 100% pleased with them! I haven't dealt with any company in any field that had customer service like them! They are fantastic! They pushed me to stay on schedule, not the other way around! They were so helpful. I had no problems at all. Any issues that I had were dealt with immediately. I wish there was a way to hire their workers for odd jobs around the house.

Comment Additional Comment Bloomington, IL Jan 13, 2012

As a repeat customer with Menold, I had specific expectations and was not disappointed in the least. The project lead, Mark Bradley was simply outstanding. He communicates effectively and his workmanship was excellent. Menold is the only company that I would ever use for a remodel or restoration project.

Comment Additional Comment Westville, IL Jan 11, 2012

Once in a blue moon a group of decent people come along. For John and I, and our daughter, Pollyanna, that happened for us after a serious fire event on Mother's Day, 2011. We wish to take this opportunity to recognize this group of decent people. Tom, Steve D., and Brad, we want to thank you for your extreme patience as funds slowly, but finally, made their way to your mailbox. Nick, Jon, and Janet, we thank you so much for handling our questions and concerns with care and understanding. We have nothing but respect for the pack-out and pack-in crews. Their labor intensive efforts were a sight to behold. The lead carpenter, Kriss Edwards, did a superb job coordinating the construction. Day after day, month after month, he was there for us. We will be forever grateful to him. Take a bow Kriss.With our sincere thanks,John and Pat RomantPollyanna Weir

Comment Additional Comment Peoria, IL Dec 28, 2011

I was very pleased with everyone. The communication was great and everything was super.

Comment Additional Comment Peoria, IL Dec 28, 2011

The crew, teams, managers, technicians, couldn't have been better. Thanks a lot. They had to cooperate with our time schedule and inexperience.

Comment Additional Comment Peoria, IL Dec 01, 2011

This was my second project with Menold. The same guys were involved and I just knew from my first experience that they would complete the job very well.

Comment Additional Comment Normal, IL Nov 30, 2011

Menold has become our 'go to' company for restoration projects. Each time we have used them (3) they have recognized the importance of starting and completing the work in a timely manner.

Comment Additional Comment Morton, IL Nov 08, 2011

I was very pleased. They were very nice and professional. I was very panicky about my broken water pipe and they were great to me. I've already told a lot of people that I was very satisfied. Everything was just fine.

Comment Additional Comment Peoria, IL Sep 28, 2011

On my job the site general was Chad Kalkbrenner and I have to say working with him on this project was an excellent experience. He is a real asset to Menold's organization.

Comment Additional Comment Lexington, IL Sep 27, 2011

I thought they were phenomenal to work with, I would highly recommend Menold Construction to anyone.

Comment Additional Comment Peoria, IL Aug 16, 2011

They are excellent. This is the second time I have used them and I recommend them to other people all the time. I am most pleased.

Comment Additional Comment Washington, IL Aug 07, 2011

We are completey satisfied with all aspects of the work Menold's has done for us. They kept us informed of progress and welcomed our questions and concerns. Every employee we dealt with in our home was courteous and skilled.

Comment Additional Comment Peoria, IL Aug 01, 2011

Nick and Sean were as good as it gets. Highly professional, personable, well trained and on time. A great experience. Regards, Mike and Barb McCabe

Comment Additional Comment Bloomington, IL Jul 26, 2011

We found everyone to be great and especially appreciated all of Kip's efforts to coordinate the project, he was great! Everyone was very friendly and nice.

Comment Additional Comment Peoria, IL Jul 12, 2011

We have been very satisfied with Menold's from the initial restoration through repair and re-construction. Their staff have been very polite and professional. Their communication and desire to please the customer was very evident from the beginning. We are pleased with the end result and would recommend Menold's to our family and friends.

Comment Additional Comment Morton, IL Jul 04, 2011

Menold is extremely customer service oriented. We have much praise for the quality of their work as well as for the quality of their personnel. Thank you so much for your excellent expert service !Don & Rene Westlake

Guildmember since 2005

As a GuildQuality Guildmember, Menold Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Menold Construction, Inc. in Peoria, IL; Morton, IL; Bloomington, IL; East Peoria, IL; Washington, IL; Normal, IL; Pekin, IL; Bartonville, IL; West Peoria, IL; Metamora, IL; and 34 other cities in Illinois.

In this report, Menold Construction, Inc. has published a summary of the customer feedback they've received in the past 12 months. In that time, 152 out of 242 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.

Recent Activity

Menold Construction, Inc. received feedback from a customer in Bloomington, IL.

05/21/12

Menold Construction, Inc. received feedback from 2 customers.

05/14/12

Menold Construction, Inc. received feedback from a customer in Morton, IL.

05/11/12

Menold Construction, Inc. received feedback from a customer in Bloomington, IL.

05/09/12

Menold Construction, Inc. received feedback from a customer in Morton, IL.

05/09/12

2012 Guildmaster Application

Menold Construction, Inc. is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Menold Construction, Inc. must survey all of their customers.

The review period for this member is closed.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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