McCall Homes
McCall Homes
www.mccallhomes.com
1536 Mullowney Ln. Ste. 100
Billings, MT 59101
(406) 651-5354
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Our mission is empowering people, from our team who bring homes to life, to our neighbors who bring life to homes. We create unique, sustainable and affordable homes in an environment where community it nurtured. Read more

Guildmaster Award Winner 2012 Guildmaster

Affiliations GuildQuality
National Association of Home Builders
ENERGY STAR
NAHB Certified Graduate Builder
NAHB Certified Green Professional

Likely to Recommend
100%
Value
100%
Communication
96%
Trust
100%
Professional & Organized
100%
Construction Quality
100%
Expertise
100%
Budget
100%
Average (10 reviews)
Rating Details
Bob M. Billings, MT Review May 11, 2012 5 star rating
McCall Homes

I would highly recommend if you're interested in living in the Billings, area, building a home at Josephine Crossing, working with the superb building company McCall Homes.

Comment Area Of Satisfaction Billings, MT May 11, 2012

Their design process was very well-organized. We also appreciated their willingness and flexibility in accommodating our specific style and design requests.

Comment Area For Improvement Billings, MT May 11, 2012

I built and modeled homes in various places and I've never had such a wonderful experience.

A.A.J. Billings, MT Review Feb 10, 2012 5 star rating
McCall Homes

The experience couldn't have gone any better. We went into it not knowing what to expect, but they exceeded all of our expectations. We got exactly what we wanted at an affordable price. We never thought we'd be able to design our dream home at a price we could afford, but they did it.

Comment Additional Comment Billings, MT Jan 03, 2012

Everyone involved (McCall's,contractors, Eddie, Shane, office staff) were always helpful, listened and responded in a manner that was "we want your house to be just right".We are very satisfied with our new home & our new neighborhood. if we ever built another house, it would be here again!

T.A.J. Billings, MT Review Dec 08, 2011 5 star rating
McCall Homes

In addition to being extremely professional and great to work with, all members of the McCall Homes team are FUN to work with! They made everything during the entire process starting with our first intial visit to the model home to after closing and coming into our new home absolutely amazing! Even our3 year old daughter says "Welcome to my world. This is my castle and I LOVE IT HERE!"

Comment Area Of Satisfaction Billings, MT Dec 08, 2011

EVERYTHING!! I think my favorite is the design studio and Carolee's ability to help me choose things that I liked, keeping our budget in mind. Everytime we called with any questions, the entire staff was completely professional, and very helpful. We noticed a couple of minor things that needed to be fixed, and McCall was very responsive and got the corrections made immediately. On a scale of 1 - 10 my overall experience is rated at a 200!!! :)

Kimberlee K. Billings, MT Review Dec 01, 2011 5 star rating
McCall Homes

Greg and Carolee with McCall homes have been wonderful to work with. Even though they do this design process with so many people, I felt as though they were as excited as I was to be building my first house. Thank you Greag and Carolee!!

Cora N. Billings, MT Review Oct 20, 2011 5 star rating
McCall Homes

McCall is very community orientated. They helped me stay within my budget, so that I didn't go over. They are prompt, and their craftsmanship is extraordinary. It was more than I anticipated in the beginning, and I am very pleased!

Denise P. Billings, MT Review Oct 06, 2011 5 star rating
McCall Homes

I would highly recommend the services of McCall Homes because of the professionalism and friendliness of the owners of this company. The project was completed in a very timely manner.

Comment Area Of Satisfaction Billings, MT Oct 06, 2011

With the planning process; very very impressed by their professionalism and their help in guiding me through that. It was a very pleasant experience.

Comment Area Of Satisfaction Billings, MT Oct 04, 2011

the design process was fun! the enitre buidling process was fun and hassle free; the McCall team is very professional!

Cary S. Billings, MT Review Oct 03, 2011 5 star rating
McCall Homes

The whole process of working with McCall Homes was fun. McCall is professional, and they know what they're doing. It was easy to do, and they helped us right on through. Their design area helped us a lot. They gave us a lot of options. It was wonderful.

Comment Area Of Satisfaction Billings, MT Sep 27, 2011

This was a pleasant experience and most pleased with the manner in which they communicated all along the way with us.

Comment Area Of Satisfaction Billings, MT Sep 27, 2011

the design process was very easy. there is a good selection of material with out being overwelming.

Verna S. Billings, MT Review Sep 26, 2011 5 star rating
McCall Homes

McCall Homes is fantastic. This is a community that is well intermeshed. Everyone looks out for everyone else here. The McCalls are just wonderful people. The quality of their homes and the backing of their word, far surpasses anything we had ever hoped to imagine.

Comment Area Of Satisfaction Billings, MT Sep 26, 2011

I have been most satisfied with the quality backing that the McCalls give to each individual. We are all treated as individuals and they meet the wants and needs of each home buyer. Nothing here seems to be status quo. My husband and I have built 2 other homes before in California and McCall Homes is superb. They surpassed our hopes. I can't say enough about the McCall development. It is incredible. They back their word. Their work is backed by the McCall family 100%. If you have a problem you can call the office and their guy who takes warranty problems will talk to you that day and the problem is solved very quickly. If the general contractor can't take care of it that day they will look at it and come up with a solution. Their word is their bond which you don't find in home construction today.

Comment Area Of Satisfaction Billings, MT Sep 23, 2011

I love so much about our neighborhood and home, it is hard to pick. As far as the house quality goes, the single greatest value was the trim carpentry - it makes the house look and feel perfect. The carpenter did an awesome job. We love the energy efficiency of our house. The house is excellent in almost every way. As far as working with McCall Homes, they went above and beyond to make our house perfect.

Comment Area Of Satisfaction Billings, MT Sep 22, 2011

I have heard so many horror stories about others who build their own homes. This was not the case with McCall Homes. The entire experience was incredibly positive. The staff at McCall homes are friendly, curteous and professional. I am highly satisfied with the beginning, middle and end product!! We have a beautiful home to prove it!!

Arline F. Billings, MT Review Sep 22, 2011 5 star rating
McCall Homes

I love my home. McCall homes are professional, helpful in design and construction, and good quality for the money. It is more than just a good home. It is a friendly neighborhood that cares about others and the environment. We couldn't ask for a nicer place to live.

Ann B. Billings, MT Review Sep 22, 2011 5 star rating
McCall Homes

We absolutely love our beautiful McCall home! The design and building process were fun, and we appreciated how the team made it easy for us to make decisions about even the little details! Being part of Josephine Crossing is more than just owning a home - it's like becoming part of a family.

Comment Area Of Satisfaction Billings, MT Sep 22, 2011

The McCalls made the design process fun and easy. We really appreciated having the resources and materials right there for us in the showroom and design gallery. Greg, Brad, and Carolee were all extremely knowledgeable about the design elements as well as the construction process, and we felt like we knew exactly what we were getting when we completed the process.

Guildmember since 2011

As a GuildQuality Guildmember, McCall Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of McCall Homes in Billings, MT.

In this report, McCall Homes has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 29 out of 39 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.

Recent Activity

McCall Homes received feedback from a customer in Billings, MT.

05/14/12

McCall Homes received feedback from a customer in Billings, MT.

05/11/12

McCall Homes received feedback from a customer in Billings, MT.

05/01/12

McCall Homes received feedback from a customer in Billings, MT.

04/08/12

McCall Homes received feedback from a customer in Billings, MT.

02/10/12

2012 Guildmaster Application

McCall Homes is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, McCall Homes must survey all of their customers.

The review period for this member is closed.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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