I was very pleased with their craftsmanship, cleanliness, and timeliness.
Member Profile
How did you get into this business? Read more
I started out as a Kitchen Designer in 1980 learning from my dad. We worked together for 13 years until I ventured out on my own in 1993. Since then we have been operating our own remodeling firm, first as Detail Home Improvement and later changing the name to Legacy Builders and Remodelers as the company size and image grew.
What is your favorite memory of doing business on LI?
Our favorite memory is the excitement of one of our clients when we told them we had won our first “Contractor of the Year” award for the addition and renovation we had done at their home. Andy and Sue Conticelli had been so excited about the project to begin with, the award was the perfect finishing touch.
How are you different from your competition?
Everything about our business is predicated on how it will effect our client’s remodeling experience. Every decision made, from what vendors we do business with, to creation of project schedules, to how we will clean and care for their homes during construction is with the intent that our clients deserve the finest white glove treatment possible.
GuildQuality Partner Affiliations Remodelers Advantage daily5Remodel
Affiliations
GuildQuality
National Association of the Remodeling Industry
Better Business Bureau
NARI - Long Island, New York
NARI Certified Remodeler
NARI Certified Kitchen & Bath Remodeler
Customer Feedback Summary
17 out of 22 customers responded to a survey
Likely to Recommend
Communication
Construction Quality
Employees & Subcontractors
Expertise
Professional & Organized
Schedule
Trust
Clean & Safe
Problem Resolution
Value
Budget
Recent Reviews & Published Comments
I found them online. I interviewed a ton of people, but Art was the only one I trusted.
It was a wonderful experience and I will recommend Legacy to anyone that asks.
Art Donelly and his associates completed my work on time and gave us great suggestions and his sub-contrators were equally professional. I would recommend them and use them again.
Workmanship, professionalism, neatness and ON TIME!
Art Donelly was very professional and when he had appoinments with us was always on time.
Professionalism; they were able to address things professionally and dealt with issues: like they tried to find the best piece to attach to the cabinet, they matched the newly installed gate with the existing fence, and things like that.
I have highly recommended them many times. They are a high quality company.
We are very satisfied. We have already recommended Legacy to our friends. If we need any more work done, Legacy will be the first company we call.
I was satisfied in every single facet. They are highly dependable.
I'm exceptionally happy with Legacy. I found the whole crew to be extremely professional. They were substantial. They're not just some fly-by-night organization.
Their constant communication with us about the process and progress, beautiful craftmanship, trustworthiness, and they deal with any problems immediately. The subcontractors were also very professional and of high quality work. Art is a very talented designer and had very helpful advice and thought about details that we had not thought of. The staff left my house very clean and were very attuned to the needs of my family.We were able to stay in the house, even though it was a whole house reno and we had 3 young kids.
I was impressed with their professionalism, their organization, and the quality of their work. They communicate well. There was always someone here doing work, every day.
I heard about them in an industry magazine (I think it was Nari Magazine).
I would say the staff was superb. They were consummate professionals of the highest degree. The cleanliness of the job was outstanding as well.
Guildmember since 2009
As a GuildQuality Guildmember, Legacy Builders and Remodelers relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Legacy Builders and Remodelers in Stony Brook, NY; Saint James, NY; Miller Place, NY; Muttontown, NY; Smithtown, NY; Melville, NY; Brentwood, NY; Syosset, NY; Hicksville, NY; Belle Terre, NY; and 7 other cities in New York.
In this report, Legacy Builders and Remodelers has published a summary of the customer feedback they've received since they joined GuildQuality in September 2009. In that time, 17 out of 22 customers (77%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2010.
Recent Activity
Legacy Builders and Remodelers received feedback from a customer in Syosset, NY.
03/26/10
Legacy Builders and Remodelers received feedback from a customer in Brentwood, NY.
03/06/10