This builder brings the personal into the professional touch and ensures follow-through on every detail. We could not be more pleased with the result thus far in this Earth Craft Gold home..
As custom home builders utilizing the design / build process, our passion is to form a true team with our client and our architectural partner to jointly collaborate with the goal of helping our client take their dreams and ideas from concept to completion, in a manner that meets their timing and budgetary goals. Read more
We educate our client on the design and construction process so that they are comfortable each step of the way.
Our clients count on us to provide a total solution and they appreciate the relative ease and clarity of the process, the time savings of the collaborative team, and the knowledge that they have made a wise investment decision. Our goal is a delighted client resulting in a long term relationship.
MARKETS:
Roanoke Valley Smith Mountain Lake Homestead Preserve, Hot Springs, VA
Affiliations
GuildQuality
National Association of Home Builders
Earthcraft House
ENERGY STAR
Builder 20 Club
NAHB Certified Green Professional
Homestead Preserve
This builder brings the personal into the professional touch and ensures follow-through on every detail. We could not be more pleased with the result thus far in this Earth Craft Gold home..
He is already at the top of his game!!
Jeff Sowder is most professional in all aspects of homebuilding and that includes the attention to detail seldom found in others. We are most pleased with our Earth Craft Gold home and look forward to many years of enjoyment in a home solidly built by Jeff Sowder Incorporated.
Attention to detail, personal attention, thoroughness
Well done! Keep up the personal touch!
We were looking for a contractor that would think outside the box and listen to our desires. We feel that we really got that. Jeff Sowder was very good about checking with us about decisions and excellent at keeping us on track with decisions that needed to be made. Changes that needed to be made were taken in stride. Things that were new to him were researched and taken on with great success. We definitely saw a pride in a job well done.
Always felt that his attention to detail was excellent. Never had to worry about workmanship.
Seldom would we give all ratings as "surpassed expectations", but our experience with Jeff Sowder was so exceptional that little else needs to be said. His attention to detail and timely response to homeowner requests and issues are a customer service benchmark. Honesty and integrity are evident in his work ethic. We found his sub contractors committed to quality craftsmanship and took great pride in their work. It is without reservation that we would recommend Jeff Sowder to someone considering a general contractor. We will definitely use Jeff Sowder should we build again.
Jeff's personal service was excellent.
Prompt return phone calls; committment to getting things right.
We would not hesitate to have Jeff build another house for us in the future.
No surprises,quality subs and craftmanship,on budget.
Jeff really strives for perfection. We had an issue with the sealant chipping off of our driveway and he noticed it and called the subcontractor to rectify the situation before WE even noticed a problem. We are so thankful that we had him for our dream home!
We've never had to worry for a minute that Jeff wouldn't take care of something if there was an issue. He is very professional, honest and efficient. He uses great discretion in selecting subcontractors because he expects a higher level of workmanship and expertise. He made sure that our expectations were met by everyone. He is very well organized and promptly returns phone calls.
Thank you Jeff, for a wonderful house. You have done an outstanding job building it! We would recommend your services to anyone who wanted to build a custom home. The process was painless and a pleasure!
Jeff's service is suburb now, he would have to jump through hoops to make it any better.
Jeff did all he could to accomodate our wishes and turn our dreams into a reality. There is nothing he personally could do better.
Jeff went out of his way to stay in touch and let me know what I needed to do and when.
As a GuildQuality Guildmember, Jeff Sowder Incorporated relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Jeff Sowder Incorporated in Roanoke, VA; Annandale, VA; Roanoke,, VA; Salem, VA; and Bent Mountain, VA.
In this report, Jeff Sowder Incorporated has published a summary of the customer feedback they've received since they joined GuildQuality in April 2007. In that time, 21 out of 25 customers (84%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Jeff Sowder Incorporated received feedback from a customer in Annandale, VA.
Jeff Sowder Incorporated received feedback from a customer in Roanoke,, VA.
Jeff Sowder Incorporated received feedback from a customer in Annandale, VA.
Jeff Sowder Incorporated received feedback from a customer in Annandale, VA.
Jeff Sowder Incorporated received feedback from a customer in Roanoke,, VA.
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.
Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.