Jackson Design & Remodeling, Inc.
www.jacksondesignandremodeling.com
4797 Mercury St
San Diego, CA 92111
(619) 442-6125
Likely to Recommend
96%
Completion Of Initial Phases
98%
Design Consultant
98%
Construction Quality
96%
Materials Selections: Appliances
92%
Materials Selections: Surface
94%
Organized And Professional
99%
Expertise
98%
Phone Calls And Meetings
97%
Questions In Initial Meeting
97%
Comment Additional Comment San Diego, CA Mar 09, 2012

We really liked the way Jackson operates since it results in an efficient process and the client knows what's going on all the time. The client is given pictures and/or the names of materials selected so there are no surprises along the way, especially when one may not see the final product for a few months. I was especially impressed with how fast change orders and requests/suggestions were dealt with, usually the same day or no later than one day.I'd also like to commend Rosella, the designer. Sometimes their work is overshadowed by the actual construction job so I'd like to mention that working with her was a real pleasure -- she was great!

Comment Additional Comment San Diego, CA Mar 02, 2012

Jackson Design and Remodeling is the best remodeling company. They far exceeded our expectations!

Comment Additional Comment San Diego, CA Dec 11, 2011

We had a great experience with Jackson Design and Remodeling. Jim, Rosella and Joe made a great team. The final result is very impressive.

Comment Additional Comment San Diego, CA Oct 01, 2011

We are so thrilled with our room addition and remodel. Todd Jackson and his staff were wonderful to work with, and were always professional and hard working. Communication was excellent. We have already written a letter of recommendation.Thank you, Jackson Design & Remodeling. Bob and Bev

Comment Additional Comment El Cajon, CA Sep 26, 2011

Our kitchen and bath remodel looks fantastic! We were extremely happy with the entire process. The Jackson Design team was wonderful to work with, kept us well informed and the end result is just what we dreamed of!

Comment Additional Comment Jamul, CA Jun 16, 2011

This was our third project with Jackson Design & Remodeling. If we ever need another remodeling project done we will only use Jackson Design & Remodeling.

Comment Materials Selections: Appliances Del Mar, CA May 16, 2011

We went out and looked at some preliminary appliances and they made sure that we received the best value for our money and got exactly what we wanted.

Comment Additional Comment Encinitas, CA May 07, 2011

They were just outstanding. I couldn't have asked for a better experience.

Comment Additional Comment San Diego, CA May 05, 2011

Jackson Design exceeded our expectations! Tatania and Jim were able to come up with designs and suggestions that were above and beyond our expectations. Mike was a great superintendent who was very responsive and kept things together and moving forward. The contractors were all true craftsmen, particularly, Julian who installed the cabinets. We are more than pleased with the results

Comment Expertise San Diego, CA Nov 30, 2010

Everything that they did was absolutely superb. They covered everything while they worked and left everything clean when they left. They did a wonderful job. I can't say enough about them.

Comment Additional Comment El Cajon, CA Sep 30, 2010

This was our first experience with a major remodeling. We had a really positive experience overall and we'd highly recommend them to anyone.

Comment Additional Comment Poway, CA Sep 19, 2010

I had no idea where to start or what to do. The JDR team made it easy for me every step of the process. Jackson Design and Remodeling has assembled the best talented and professionals in town. I would recommend JDR to all my friends.Adriana Mangus

Comment Overall Experience San Diego, CA Sep 07, 2010

They were really great. They did a wonderful job. I was most impressed with their staff. Their staff was very engaged. They really made sure that we got best.

Comment Additional Comment Oceanside, CA Aug 31, 2010

JDR is simply the "best". Todd Jackson has assembled a marvelous organization, full of great people and talent.. He leads with sincere passion and high-level energy.

Comment Client For Life Oceanside, CA Aug 31, 2010

We will always go with JDR in the future. Anyone who sees our "new" home understands this. We see the excellence every day.

Comment Recommend Builder Oceanside, CA Aug 31, 2010

We cannot imagine anyone going with any other organization. We would recommend JDR strongly.

Guildmember since 2006

As a GuildQuality Guildmember, Jackson Design & Remodeling, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Jackson Design & Remodeling, Inc. in San Diego, CA; Poway, CA; Escondido, CA; Carlsbad, CA; Del Mar, CA; Chula Vista, CA; El Cajon, CA; Santee, CA; La Mesa, CA; La Jolla, CA; and 15 other cities in California.

In this report, Jackson Design & Remodeling, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2006. In that time, 194 out of 205 customers (95%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.

Recent Activity

Jackson Design & Remodeling, Inc. received feedback from a customer in Imperial Beach, CA.

05/11/12

Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.

05/10/12

Jackson Design & Remodeling, Inc. received feedback from a customer in Chula Vista, CA.

04/18/12

Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.

03/21/12

Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.

03/09/12

2012 Guildmaster Application

Jackson Design & Remodeling, Inc. is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Jackson Design & Remodeling, Inc. must survey all of their customers.

The review period for this member is closed.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

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