We really liked the way Jackson operates since it results in an efficient process and the client knows what's going on all the time. The client is given pictures and/or the names of materials selected so there are no surprises along the way, especially when one may not see the final product for a few months. I was especially impressed with how fast change orders and requests/suggestions were dealt with, usually the same day or no later than one day.I'd also like to commend Rosella, the designer. Sometimes their work is overshadowed by the actual construction job so I'd like to mention that working with her was a real pleasure -- she was great!
Member Profile
Customer Feedback Summary
Published Comments
Jackson Design and Remodeling is the best remodeling company. They far exceeded our expectations!
We had a great experience with Jackson Design and Remodeling. Jim, Rosella and Joe made a great team. The final result is very impressive.
We appreciate their work. It is beautiful. We are very happy.
Very happy with the tile showroom and their employees.
First class all the way, truly reputable company.
We are so thrilled with our room addition and remodel. Todd Jackson and his staff were wonderful to work with, and were always professional and hard working. Communication was excellent. We have already written a letter of recommendation.Thank you, Jackson Design & Remodeling. Bob and Bev
Our kitchen and bath remodel looks fantastic! We were extremely happy with the entire process. The Jackson Design team was wonderful to work with, kept us well informed and the end result is just what we dreamed of!
We already have and will continue to recommend them to anyone that asks.
This was our third project with Jackson Design & Remodeling. If we ever need another remodeling project done we will only use Jackson Design & Remodeling.
I already have!
We went out and looked at some preliminary appliances and they made sure that we received the best value for our money and got exactly what we wanted.
There was always a copy available to us and the subcontractors.
They also had it outlined so we knew exactly what to discuss.
That was one fo the reasons we selected them
We would highly recommend them to anyone.
They were just outstanding. I couldn't have asked for a better experience.
Jackson Design exceeded our expectations! Tatania and Jim were able to come up with designs and suggestions that were above and beyond our expectations. Mike was a great superintendent who was very responsive and kept things together and moving forward. The contractors were all true craftsmen, particularly, Julian who installed the cabinets. We are more than pleased with the results
Yes definitely.
Very satisfied with the completed project.
Everything that they did was absolutely superb. They covered everything while they worked and left everything clean when they left. They did a wonderful job. I can't say enough about them.
This was our first experience with a major remodeling. We had a really positive experience overall and we'd highly recommend them to anyone.
I had no idea where to start or what to do. The JDR team made it easy for me every step of the process. Jackson Design and Remodeling has assembled the best talented and professionals in town. I would recommend JDR to all my friends.Adriana Mangus
They did a tremendous job. I highly recommend them.
They were really great. They did a wonderful job. I was most impressed with their staff. Their staff was very engaged. They really made sure that we got best.
JDR is simply the "best". Todd Jackson has assembled a marvelous organization, full of great people and talent.. He leads with sincere passion and high-level energy.
We will always go with JDR in the future. Anyone who sees our "new" home understands this. We see the excellence every day.
That would be easy.
We cannot imagine anyone going with any other organization. We would recommend JDR strongly.
It was clear that JDR deals only with the very best inevery area.
Guildmember since 2006
As a GuildQuality Guildmember, Jackson Design & Remodeling, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Jackson Design & Remodeling, Inc. in San Diego, CA; Poway, CA; Escondido, CA; Carlsbad, CA; Del Mar, CA; Chula Vista, CA; El Cajon, CA; Santee, CA; La Mesa, CA; La Jolla, CA; and 15 other cities in California.
In this report, Jackson Design & Remodeling, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2006. In that time, 194 out of 205 customers (95%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
Jackson Design & Remodeling, Inc. received feedback from a customer in Imperial Beach, CA.
Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.
Jackson Design & Remodeling, Inc. received feedback from a customer in Chula Vista, CA.
Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.
Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.
2012 Guildmaster Application
Jackson Design & Remodeling, Inc. is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Jackson Design & Remodeling, Inc. must survey all
of their customers.
The review period for this member is closed.
