Jackson Design & Remodeling, Inc.
www.jacksondesignandremodeling.com
4797 Mercury St
San Diego, CA 92111
(619) 442-6125
Likely to Recommend
96%
Completion Of Initial Phases
98%
Design Consultant
98%
Construction Quality
96%
Materials Selections: Appliances
92%
Materials Selections: Surface
94%
Organized And Professional
99%
Expertise
98%
Phone Calls And Meetings
97%
Questions In Initial Meeting
98%
Comment Additional Comment Del Mar, CA Mar 03, 2013

Overall, the remodeling process was a good learning experience. We really love the look and the new features of the bathrooms. JDR alleviated the anxiousness that we had about remodeling our home and we are happy about selecting the company for our project. We will be asking JDR to assist us with other remodeling work in the future.

Comment Additional Comment San Diego, CA Nov 20, 2012

The design was excellent. The ability of the design of the team to understand our style and build a design to suit us was excellent. Jim Groen the architect was a true professional.

Comment Additional Comment San Diego, CA Oct 09, 2012

Very pleasant experience. Our 3 month project was done in a flash. I would not hesitate to work with JDR in the future.

Comment Additional Comment Lakeside, CA Jul 12, 2012

We have forwarded a letter of appreciation to Mr. Jackson. We were extremely pleased with the personnel. Everything turned out perfect. We are very happy with our final project.

Comment Additional Comment San Diego, CA Mar 09, 2012

We really liked the way Jackson operates since it results in an efficient process and the client knows what's going on all the time. The client is given pictures and/or the names of materials selected so there are no surprises along the way, especially when one may not see the final product for a few months. I was especially impressed with how fast change orders and requests/suggestions were dealt with, usually the same day or no later than one day.I'd also like to commend Rosella, the designer. Sometimes their work is overshadowed by the actual construction job so I'd like to mention that working with her was a real pleasure -- she was great!

Comment Additional Comment San Diego, CA Mar 02, 2012

Jackson Design and Remodeling is the best remodeling company. They far exceeded our expectations!

Comment Additional Comment San Diego, CA Dec 11, 2011

We had a great experience with Jackson Design and Remodeling. Jim, Rosella and Joe made a great team. The final result is very impressive.

Comment Additional Comment San Diego, CA Oct 01, 2011

We are so thrilled with our room addition and remodel. Todd Jackson and his staff were wonderful to work with, and were always professional and hard working. Communication was excellent. We have already written a letter of recommendation.Thank you, Jackson Design & Remodeling. Bob and Bev

Comment Additional Comment El Cajon, CA Sep 26, 2011

Our kitchen and bath remodel looks fantastic! We were extremely happy with the entire process. The Jackson Design team was wonderful to work with, kept us well informed and the end result is just what we dreamed of!

Comment Additional Comment Jamul, CA Jun 16, 2011

This was our third project with Jackson Design & Remodeling. If we ever need another remodeling project done we will only use Jackson Design & Remodeling.

Comment Materials Selections: Appliances Del Mar, CA May 16, 2011

We went out and looked at some preliminary appliances and they made sure that we received the best value for our money and got exactly what we wanted.

Comment Additional Comment Encinitas, CA May 07, 2011

They were just outstanding. I couldn't have asked for a better experience.

Comment Additional Comment San Diego, CA May 05, 2011

Jackson Design exceeded our expectations! Tatania and Jim were able to come up with designs and suggestions that were above and beyond our expectations. Mike was a great superintendent who was very responsive and kept things together and moving forward. The contractors were all true craftsmen, particularly, Julian who installed the cabinets. We are more than pleased with the results

Comment Expertise San Diego, CA Nov 30, 2010

Everything that they did was absolutely superb. They covered everything while they worked and left everything clean when they left. They did a wonderful job. I can't say enough about them.

Comment Additional Comment El Cajon, CA Sep 30, 2010

This was our first experience with a major remodeling. We had a really positive experience overall and we'd highly recommend them to anyone.

Guildmember since 2006

As a GuildQuality Guildmember, Jackson Design & Remodeling, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Jackson Design & Remodeling, Inc. in San Diego, CA; Escondido, CA; Poway, CA; Del Mar, CA; Carlsbad, CA; El Cajon, CA; La Jolla, CA; Chula Vista, CA; La Mesa, CA; Santee, CA; and 15 other cities in California.

In this report, Jackson Design & Remodeling, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in January 2006. In that time, 211 out of 225 customers (94%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2013.

Recent Activity

Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.

04/18/13

Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.

04/13/13

Jackson Design & Remodeling, Inc. received feedback from a customer in San Diego, CA.

04/05/13

Jackson Design & Remodeling, Inc. received feedback from a customer in Solana Beach, CA.

03/13/13

Jackson Design & Remodeling, Inc. received feedback from a customer in El Cajon, CA.

03/05/13

2013 Guildmaster Application

Jackson Design & Remodeling, Inc. is a candidate for a 2013 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Jackson Design & Remodeling, Inc. must survey all of their customers.

The review period for this member is closed.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

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