- Member Report:
- 75 Responses
- Response Rate:
- 66.4%
- Dates:
- 06/28/2008 - 03/08/2010
In this report, Hopkins & Porter Construction, Inc. has published all ratings for the following selected questions that were provided by customers surveyed since June 2008. Since then, 75 out of 113 customers responded to a GuildQuality satisfaction survey, with the most recent response in March 2010.
Percentage of people who answered "Yes" to "Yes or No" questions
Percentage of people who answered "Satisfied" or "Extremely Satisfied"
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Area Of Satisfaction
they were very professional and the work performed was of very high quality. My compliments to Jeff, Tuffy and Loren. - Sep 01, 2009 in Rockville, MD
Attention to detail and ensuring the client's expectations are met. Awesome! - Jul 05, 2009 in Washington DC, DC
They were courteous and capable. The economics was attractive and the product was great. - Jan 13, 2009 in Montgomery Village, MD
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Additional Comment
Highly recommend to ANYONE who has been disappointed by contractors in the past -- we have NEVER been disappointed by H&P. - Jul 05, 2009 in Washington DC, DC
Hopkins & Porter did a superb job on our recently rebuilt kitchen & I would recommend them highly to anyone. - Jun 28, 2009 in Washington, DC
We especially appreciate H & P's responsiveness to our requests and concerns related to our 100-year-old home's historic style. - Apr 16, 2009 in Chevy Chase, MD
The were very professional and took care of everything promptly. A very good job. - Sep 10, 2008 in Rockville, MD
We had a very, very positive experience. They are the best contractors we've ever worked with. - Jul 08, 2008 in Washington, DC
Tuffy did a very good job! He did everything we asked him to do. The pricing was reasonable. There were a few mistakes made by a worker of his, but he came back and fixed the work and even did some things that we really didn't ask him to do. We would definitely use them again! - Jul 01, 2008 in Washington DC, DC
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Communication
outstanding and patient job of explaining the construction and selection procees to novice homeowners - Dec 15, 2008 in Bethesda, MD
They were very good at having conversations, the on site carpenter in particular. In fact, communication is probably one of their greatest strengths. - Jul 08, 2008 in Bethesda, MD
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Professional & Organized
They were very professional compared to most people that I've worked with in the past. There were a couple of issues but most of the time they were fine. - Jul 01, 2008 in Potomac, MD
