Member Report:
49 Responses
Response Rate:
70.0%
Dates:
02/28/2008 - 02/13/2010

In this report, HartmanBaldwin Inc. has published all ratings for the following selected questions that were provided by customers surveyed since February 2008. Since then, 49 out of 70 customers responded to a GuildQuality satisfaction survey, with the most recent response in February 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 100%
    Client For Life
  • 88.6%
    Easier Than Expected
  • 100%
    Recommend Member

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 100%
    Clean & Safe
  • 92.3%
    Concern For Needs
  • 100%
    Construction Quality
  • 100%
    Overall Experience

Customer comments selected by the member for inclusion in this report

  • HartmanBaldwin is a great company. Our house is absolutely beautiful. - Jan 16, 2010 in Claremont, CA

    They are a great organization. - Dec 21, 2009 in Claremont, CA

    They do a really good job. - Sep 17, 2008 in Upland, CA

    Additional Comment

  • Bill, Reg, Mylon, and Pat Stout (architect) were all phenomenal. Honestly, all four of them could not have been better. - Jan 16, 2010 in Claremont, CA

    Everyone has been outstanding. They are all very professional. - Aug 11, 2008 in Claremont, CA

    Recognize Excellence

  • The interaction with HB employees was the best part of the process. - Nov 18, 2009 in Claremont, CA

    Employees & Subcontractors

  • if I had a need like I did this time, I would certainly go to them. - Sep 08, 2008 in Claremont, CA

    Client For Life

  • They handled everything very well. - Apr 12, 2008 in Upland, CA

    Creative Solutions