Working with Harris and Doyle Homes has been a good overall experience. I can not think of any major negatives to think about them. They answered any questions issues in a prompt manner.
2010 Home Builder of the Year (Greater Birmingham Association of Home Builders) and 2011 Guildmaster Award Winner! Read more
Brooks Harris and Russ Doyle are both second-generation homebuilders born and raised in Birmingham. Their fathers each taught them the business from a young age, and oftentimes the lessons came with a few blisters and great deal of sweat. However, Brooks and Russ also learned that building a home is not just about the "sticks and bricks". It involves developing a relationship with the customer that begins during the planning/design phase and lasts all the way through the warranty period. Harris & Doyle Homes is the combined effort of two experienced builders who know that homebuilding is far more than just the construction of the home.
Brooks graduated from Indian Springs School in 1994. He then went on to the University of Alabama where he majored in marketing and graduated cum laude in 1998. A couple of short years later, Brooks moved to Nashville where he earned his MBA from Vanderbilt University in 2002, focusing on both financing and marketing. This degree afforded Brooks the opportunity to work for the global investment-banking firm Lehman Brothers in both New York City and Nashville. While this was a great experience, homebuilding was in his blood. Ultimately, Brooks couldn't resist the call to move back home to Birmingham to enter the business himself. Brooks has been building houses on his own since 2004 and currently serves on the Board of Directors for the Greater Birmingham Association of Home Builders.
Russ graduated from Chelsea High School in 1999. He then went to Auburn University and participated in the prestigious Building Science program. After graduating in 2003, Russ decided to put his education to work and came home to Birmingham to be a superintendent for his father's custom homebuilding company, DKM Homes, Inc. Then, in 2005 Russ took his knowledge and experience into his own building company, Fireside Homes, Inc. Like Brooks, Russ also currently serves on the Board of Directors for the Greater Birmingham Association of Home Builders and participates in the Parade of Homes Committee and Land Developers Council.
After meeting three years ago while building in the Highland Lakes neighborhood near Chelsea, Brooks and Russ began working on projects together in Pelham. It didn't take long for the two builders to develop a strong working relationship. Brooks and Russ ultimately decided to capitalize on each other's strengths and join forces to create Harris & Doyle Homes. This company is the product of two builders who realize that today's home is more than just shelter; it can be a gym, restaurant, a movie theater, and even a spa. It's a place people rely on to relax, stay connected, entertain, and raise a family. It's also an investment that customers expect to look great and be built to last. Harris & Doyle Homes strives to deliver a home that not only looks beautiful, but also stays on the cutting edge of people's needs both in design and amenities. As an example of the Harris & Doyle Homes difference, they were awarded the 2010 Home Builder of the Year by the Greater Birmingham Association of Home Builders. Simply put, Harris & Doyle Homes build homes with the wisdom of experience and an eye for the future.
Guildmaster Award Winner
2011 Guildmaster
Affiliations
GuildQuality
National Association of Home Builders
The Greater Birmingham Association of Home Builders
Working with Harris and Doyle Homes has been a good overall experience. I can not think of any major negatives to think about them. They answered any questions issues in a prompt manner.
With Harris & Doyle Homes, I was most satisfied with how easily it was to contact and keep in contact with the company to answer any questions. The have great communication.
So far, my experience with Doyle and Harris has been fantastic. I have had several meetings with the staff and everyone has been very professional, helpful, and knowledgeable. I could not have asked for a better situation, I am extremely pleased.
Keep up the good work!
I was most satisfied with the craftsmanship.
This experience so far, has been nothing short of amazing! I believe other home builders need to learn a few things from these guys! Harris and Doyle have picked the best of the best to represent them and their company. Peyton saw us checking out the progress on the home and took time to introduce himself and do a quick walk-thru. Any questions we had, were addressed immediately. I cannot say enough positive things about Sue, Peyton, Alice and the entire Harris and Doyle team! Hands down the best builders in town!
Keep doing what you are doing and God will continue to bless you and your business. Your company has been a blessing for us in one of the busiest times of our lives.
This experience so far, has been nothing short of amazing! Harris and Doyle have picked the best to represent them and their company. We ran into Peyton one day while checking out progress on the home and he ran over to introduce himself. He even took time to do a quick walk through to see if we had any immediate questions. Did i mention he had a meeting down the road in just a few short min, I cannot say enough positive things about Sue, Peyton, and our designer Ellen.
Everything about my experience with Harris & Doyle Homes has been very professional. I am very satisfied with the company so far and with those involved. Harris & Doyle Homes has been a very good company to work with.
I was most satisfied by how very informative and helpful everyone was, and how quickly they completed the work.
Harris & Doyle Homes have been very helpful and pleasant to work with. they are always around when we need them and so far, it has been a very pleasurable experience.
I have one word for them...outstanding.
The ease of the whole thing. Diane was very friendly and professional. I couldn't have done any better if I had sold the house to myself. I wish I had done it a long time ago. It was easier then I thought it would be.
They are friendly and the quality of the home is good. The home is beautiful.
We had a really great experience with purchasing and buying our Harris & Doyle Home. Everyone was super awesome and professional. We look forward to having this home for years to come. It's beautiful!
Although we initially had some punch list and scheduling issues, Harris and Doyle has responded and has been a pleasure to work with. I would recommend this builder to everyone.
I have been very impressed with the overall quality and beauty of the "bones" of the house. I believe it is very solidly built. I have been more impressed with the owners and the employees. After one of these surveys, Mr. Harris called me. That meant alot. If that's the level of concern Harris and Doyle has for their customers, then that's enough for me to recommend them to anyone building a home.
They took the time to change the things that we wanted in the house. That is where I was most satisfied.
The inside of the house is fairly close to what I expected and the covered patio is better than I expected.
The process of buying a home with Harris & Doyle Homes far exceeded my expectations of what I thought a buying a home would be like. I thought it would be harder but they made it easy. It makes me wish I had perused buying a house a long time ago. I am very pleased with their process. My wife and I, both were very happy. I would suggest them to anyone. If you are looking for a home they are the people to go see. There has been no stress whatsoever.
I don't see how they could do anything better. They are perfect. Everything that we needed and anything we asked them to do they were always there. They went above and beyond.
This is my first time buying a home. We researched it a lot and I always heard it was so difficult and stressful but the only thing that has been stressful is moving our stuff. The process hasn't been hard at all. They make us feel like we are family friends. I feel like I could call the superintendent, Peyton, and the salesperson, Diane, anytime.
Quality well built home. Some of the nicest people you'll ever want to work with. They seem to really listen and empathize with issues. However, on the down side, I would strongly suggest having them completely finish the home, including small walkthrough items prior to closing on the home. That process has been something less than smooth.
They were a pleasure to work with. They work well, and they seem to be very well organized, and they do really good construction work. I've seen some other homes that are not built very well, but Harris & Doyle Homes are put together really well.
The quality of the home and effort they put forth to do it in a timely manner
courteous and professional work
I was most satisfied with the quality of the materials used.
I would say keep up the good work.
Working with Harris & Doyle on the house has been a good experience with the exception of the Landscaping. All my concerns and desires involving the house have been addressed quickly and with good results. However, the landscaping ruined the impression of the house completely. It changed it from a wonderful house to somewhere that I really don't want to live.
Harris and Doyle Homes has great people and along with that they have great homes. Me and my wife have been very pleased with the products and services that we paid for.
As a GuildQuality Guildmember, Harris & Doyle Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Harris & Doyle Homes in Moody, AL; Trussville, AL; Birmingham, AL; and Hoover, AL.
In this report, Harris & Doyle Homes has published a summary of the customer feedback they've received since they joined GuildQuality in November 2010. In that time, 80 out of 105 customers (76%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Harris & Doyle Homes received feedback from a customer in Hoover, AL.
Harris & Doyle Homes received feedback from a customer in Moody, AL.
Harris & Doyle Homes received feedback from a customer in Trussville, AL.
Harris & Doyle Homes received feedback from a customer in Birmingham, AL.
Harris & Doyle Homes received feedback from a customer in Trussville, AL.
Harris & Doyle Homes is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Harris & Doyle Homes must survey all
of their customers.
If you are a recent customer of Harris & Doyle Homes and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Harris & Doyle Homes's application.
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.
Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.