Harcrest Homes, LLC
Harcrest Homes, LLC
www.harcresthomes.com
2060 Buford Hwy Ste 106
Buford, GA 30515
(770) 831-6670

Harcrest Homes and You... Read more

Led by Mike Smith, the award-winning Harcrest Homes Team is a group of highly skilled people who are dedicated to a common philosophy: the constant pursuit of quality and excellence — in our homes, in our team, and in the customer’s homebuying and building experience.

For over 29 years, three key factors have had a significant impact on the success of Harcrest Homes. First, we are organized, efficient and professional in our home building processes. Second, we develop long-standing relationships with contractors who help us build your home. And finally we have a company culture in which creating a quality home buying experience is our passion.

In our company's overall quest for excellence, we could never reach our goals without the outstanding Harcrest Homes team. Our company is staffed with dedicated, caring professionals who do everything possible to make each step of the process easy and enjoyable for you.

Additionally, our relationships with trade partners mean better pricing, better quality, and superior service. This is the primary reason why Harcrest Homes can deliver so much more home and value for the money.

As you tour our web site, you’ll find information on every step of the homebuying process and you’ll see that Harcrest Homes makes selecting, buying and building your new home a fun, stress-free experience — we take care of you every step of the way.

Awards Click here for a complete list of our awards.

Since 1977, Harcrest Homes has won over 92 Professionalism Awards from the Greater Atlanta Home Builders Association, including Greater Atlanta Builder of the Year in 1996 (awarded to Carl Riden, founder of Harcrest Homes).

In 2000, Harcrest was recognized nationally by Builder Magazine and the National Association of Home Builders with the Lee Evans Award for Business Management Excellence.

The following year, Harcrest received one of homebuilding's most coveted national awards, America's Best Builder, also from National Association of Homebuilders and Builder Magazine. This award recognizes home builders who achieve excellence in all disciplines of home building from customer service, quality construction, and business management to design, marketing, and community service.

We take pride in this industry recognition, but we are most proud of the accolades we receive from over 1,000 genuinely satisfied families who have chosen to make Harcrest their home.

Harcrest Homes and You…Together it’s a pleasure.

Affiliations GuildQuality

Average (4 reviews)
Rating Details
Close
5 Star
(4)
4 Star
(0)
3 Star
(0)
2 Star
(0)
1 Star
(0)
Tapankumar D. Suwanee, GA Review Sep 02, 2011 5 star rating
Harcrest Homes, LLC

Harcrest Homes has very beautiful homes. The price was very nice. Their service and timing is reputable. They have good windows, and they give you a lot of options to choose from.

Emeka U. Suwanee, GA Review May 26, 2011 5 star rating
Harcrest Homes, LLC

Harcrest Homes LLC is very wonderful and a great builder. They build an excellent home and use dedicated workers. All in all I would recommend them to any one and day.

Jayant C. Suwanee, GA Review May 02, 2011 5 star rating
Harcrest Homes, LLC

Maryellen Peterson is extremely pleasant and professional. It was because of her we chose to live here. Their team has followed through with all promises they have made us. The quality of the house and workmanship has been a total pleasure to work with.

Monoj G. Suwanee, GA Review Apr 25, 2011 5 star rating
Harcrest Homes, LLC

The whole buying experience was very simple and easy. They helped us a lot. This was our first time building a home, and we were pleasantly surprised by the whole process.

Comment Additional Comment Suwanee, GA Jan 20, 2009

They made my home buying experience a great experience and they are all wonderful, I'm very happy with them. I could not have asked for more. Whatever I asked for, they took care of, they are the best.

Comment Recognize Excellence Suwanee, GA Jan 20, 2009

Josh, Mike, Jeff, are excellent. Mary Ellen, the new home representative was great. All of them are very awesome, always there when I needed them.

Comment Additional Comment Suwanee, GA Jan 07, 2009

The overall process has been outstanding. In a time when most builders are looking to cut as many corners as possible, the overall attention to detail, commitment to quality, ensuring customer satisfaction, and general attitude to work together are some of the items that definitely sets Harcrest apart from the others. From all the people we know, we do not know of anyone saying their home building experience being as pleasurable and/or pain-free as ours.

Comment Recognize Excellence Suwanee, GA Jan 07, 2009

The assistance, patience, and responsiveness that we received from Maryellen Peterson is impeccable. We definitely cannot express enough praise on the incredible job she has done to ensure we were truly satisfied with our home. We were always greeted with a very warm and inviting welcome on each and every visit to the community. Jon Jackson and Josh Hill were very accommodating and flexible to ensure the home construction met and satisfied our vision of a home. They also took time to explain, thoroughly exceed expectations, and fully satisfied even the finest of details.

Comment Additional Comment Suwanee, GA Jun 11, 2008

Overall my experience in dealing with the staff has been pleasurable and in general they have been timely in responding.

Comment Recognize Excellence Suwanee, GA Jun 11, 2008

I would like to recognize John who was the general manager of the property.

Comment Recognize Excellence Suwanee, GA Nov 20, 2006

Maryellen Peterson, I would recommend Harcrest to my friends just because you have her on your staff.

Comment Customer Suggestion DULUTH, GA May 03, 2006

They are the most organized builder I have ever worked with. (This is my fourth home.)

Comment Additional Comment Suwanee, GA Apr 05, 2006

The Sales staff were great. I had a lot of questions during contracting and they were always able to help. John/Danny/Josh were EXCELLENT to work with throughout the construction process. I couldn't have asked for better people to work with! We really appreciate their responsiveness and cooperation! We would definitely build with Harcrest again, and will recommend them to our friends.

Comment Additional Comment Suwanee, GA Feb 23, 2006

I recieved excellent service, especially from Josh, Mary Ellen, Syd and Charlotte.

Comment Additional Comment Duluth, GA Feb 22, 2006

Some of the subs weren't as timely as I wanted. Harcrest built a great home.

Guildmember since 2006

As a GuildQuality Guildmember, Harcrest Homes, LLC relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Harcrest Homes, LLC in Suwanee, GA; Duluth, GA; Flowery Branch, GA; Milton, GA; and Suwnaee, GA.

In this report, Harcrest Homes, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in March 2006. In that time, 128 out of 199 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2011.

Recent Activity

Harcrest Homes, LLC received feedback from a customer in Suwanee, GA.

10/13/11

Harcrest Homes, LLC received feedback from a customer in Suwanee, GA.

09/02/11

Harcrest Homes, LLC received feedback from a customer in Suwanee, GA.

06/13/11

Harcrest Homes, LLC received feedback from a customer in Suwanee, GA.

05/27/11

Harcrest Homes, LLC received feedback from a customer in Suwanee, GA.

05/26/11

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

Read the complete Terms of Use