Goodall Homes
www.goodallhomes.com
393 MAPLE ST SUITE 100
Gallatin, TN 37066
(615) 451-5029

Goodall Homes and Communities is the premiere home builder in Nashville, Tennessee. At Goodall Homes, we are proud to offer Nashville,TN homes for sale and Nashville area condos for all lifestyles. With our beautiful Nashville, TN new homes and spacious Nashville condos we are sure you will find a home that fits your life perfectly. OUR HISTORY Parke Goodall and his wife Frances established roots in Middle Tennessee in 1808 because of the beauty of the area and the quality of life. The Goodall name has been here ever since. When building your home you need a company that is going to stand the test of time. Goodall Homes and Communities understands how important it is for your family to put down roots; that is why we build great homes and great communities. Bob Goodall began building homes in 1983 and since that time has been involved in the building of over 2700 homes. Locally owned and operated, Goodall Homes and Communities is an award winning builder offering services including developer, builder, and real estate sales all under one roof. Energy Star certified and One Level Living homes are just a couple of the great attributes we offer in some of our communities. Our highly rated professional customer service department stands behind every home with a 24 hour emergency response program and a one year warranty on the entire home, two year mechanical, and ten year structural warranty that sets Goodall Homes apart from others in the industry. When choosing a Goodall Home you can be confident that we will build every home as if it were our own. Read more

Our Web address: www.goodallhomes.com

Guildmaster Award Winner 2010 Guildmaster With Highest Distinction

Affiliations GuildQuality
National Association of Home Builders
EnergyStar
EasyLiving Home of Tennessee

Comment Customer Suggestion Nolensville, TN Jan 25, 2012

Continue the great customer service. Purchasing a home can be very intimidating, but the team I worked with made the process enjoyable.

Comment Area Of Satisfaction Gallatin, TN Jan 24, 2012

The quality of the work and the builder was exceptional. They promptly addressed any issues I had.

Comment Reason For Buying Franklin, TN Jan 24, 2012

It was primarily the location, house style, quality and price range that attracted me to Goodall.

Comment Net Promoter-Goodall Franklin, TN Jan 24, 2012

I would highly recommend a friend or family member to build with Goodall. I would give the entire team I have worked with a 10.

Comment Reason For Buying Mt. Juliet, TN Jan 24, 2012

Goodall Homes has a great reputation. Partnering with Marketplace Homes made our decision easy.

Comment Additional Comment Lebanon, TN Jan 20, 2012

Thank you for a great home, for employing wonderful people, and for helping us make the move to Tennessee.

Comment Area Of Satisfaction Lebanon, TN Jan 19, 2012

I was shockingly surprised at how support Goodall has been in the warranty phase... many builders seem 'good' until the s'ink dries' and then soon forgets about us and their promises... not Goodall. And Goodall is committed to the communities - building the home for the soldier... impressive!

Comment Area For Improvement Lebanon, TN Jan 19, 2012

None - I absolutely love the company. IF we ever build again - it WILL be Goodall. Period. We like the company, the values the company reflects, and the staff we have met from Keith Porterfield - Ryan Clinard - Carol Thayer - Melissa M. - Joel - everyone - they all rock in our books.

Comment Net Promoter Score Lebanon, TN Jan 19, 2012

10 - we having been telling everyone about our home.Most importantly - we have been telling folks about Goodall's people and how well everyone supports the customer and how blessed we are with all the support 'after the sale' with any home issues or challenges. We just plain love Goodall and Goodall are all the people who care for us!

Comment Area Of Satisfaction Franklin, TN Jan 16, 2012

Everyone from the warranty department has been great: prompt responses, and going over and above to make sure we are satisfied. Adrienne in sales was also a pleasure to work with: always quick to respond and do whatever she could to take care of us.

Comment Net Promoter-Goodall Lebanon, TN Jan 14, 2012

10! Love Goodall, love Stonebridge, love Sara, Michael, Carol, thought the process was a lot of fun!!

Comment Net Promoter Score Lebanon, TN Jan 06, 2012

10. Goodall had responded quickly to any request that we have had. I would highly recommend Goodall Homes.

Comment Additional Comment Goodlettsville, TN Jan 03, 2012

Margaret and Matt were exceptional to work with and go above and beyond to help in anyway possible!

Comment Additional Comment Gallatin, TN Dec 14, 2011

Beth and Devin were both fantastic! Overall a great experience dealing with them and Goodall.

Comment Net Promoter-Goodall Lebanon, TN Dec 05, 2011

Definely a 10. Everyone in the company is focus on providing the best quality

Comment Additional Comment Nashville, TN Dec 05, 2011

Ashley Hinesley, the salesperson, is awesome and great to work with. Shalan & the project manager,Devin Frederick, have been wonderful as well. I couldn't be happier with my home and the company.

Comment Customer Suggestion Franklin, TN Dec 05, 2011

The product is very good. They are very detail-oriented, and that's a selling point customers appreciate.

Guildmember since 2007

As a GuildQuality Guildmember, Goodall Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Goodall Homes in Gallatin, TN; Lebanon, TN; White House, TN; Franklin, TN; Goodlettsville, TN; Hendersonville, TN; Nolensville, TN; Mt. Juliet, TN; and Nashville, TN.

In this report, Goodall Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 378 out of 469 customers (81%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

Goodall Homes received feedback from a customer in Goodlettsville, TN.

02/07/12

Goodall Homes received feedback from a customer in Mt. Juliet, TN.

02/06/12

Goodall Homes received feedback from a customer in Gallatin, TN.

02/03/12

Goodall Homes received feedback from a customer in Goodlettsville, TN.

02/01/12

Goodall Homes received feedback from a customer in Goodlettsville, TN.

01/31/12

2012 Guildmaster Application

Goodall Homes is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Goodall Homes must survey all of their customers.

If you are a recent customer of Goodall Homes and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Goodall Homes's application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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