Ross Adkins was excellent throughout the project, especially on the front end dealing with project scope, estimating, and working with our insurance company. Mike Reid was our construction manager and did an exceptional job on several fronts -- getting the work done on to our satisfaction, and going the extra mile to keep in constant communication with us during the project. Again, the trust factor was very important to us, and I felt I could trust both Mike and Ross to make good decisions on matters both large and small.
Member Profile
Since 1908, Gruver Cooley has been crafting homes to meet the lifestyles of its clients with quality, care, lasting value and unrivaled customer service. And a century of success has its advantages; at Gruver Cooley we make it a point to honor the traditions of the past while keeping up on the latest trends, products and innovations. As a family owned and operated business, we understand that “home” is the physical center of your life, and believe we are uniquely suited to provide your family with all the comforts of home. Read more
Gruver Cooley specializes in all aspects of custom home building and home remodeling throughout Washington DC, Virginia and Maryland. Our staff averages more than 20 years each of experience, and is certified by some of the industry's most prestigious organizations, including the National Association of the Remodeling Industry (NARI) and the National Kitchen and Bath Association (NKBA). We are also proud to be the recipient of numerous awards, for remodeling, new home construction and our innovative management systems. Gruver Cooley believes these awards reflect an absolute commitment to our clients: to provide each project we undertake with the benefit of our strong heritage, a real understanding of the project goals, superior craftsmanship and the pride we take in each project we undertake.
Whether you are a building a new home for a growing family, remodeling an existing one, or downsizing for a new experience, our exacting standards and century of success stand ready to meet your needs.
GuildQuality Partner Affiliations daily5Remodel
Affiliations
GuildQuality
National Association of the Remodeling Industry
National Kitchen and Bath Association
Custom Builders USA
Customer Feedback Summary
Recent Reviews & Published Comments
Because my project was for a reconstruction due to hurricane/wind damage, I often needed assistance and guidance on how best to deal with my insurance company on issues relating to work scope, pricing, and related issues. Gruver Cooley worked closely with my insurance company to resolve issues and keep the project on track.
Ongoing customer communication was excellent. Any question, special request, or problem was addressed immediately. I felt I could trust everyone on the Gruver Cooley team to work with me on every element of our project. Finally, I felt the Gruver Cooley team went "the extra mile" to ensure my satisfaction with all work performed.
Renovations are challenging and require a leap of faith for owners. Gruver not only delivered quality over and above what they were contractually obligated to do, but they also met or exceeded all the high expectations they set during the bid process. That's impressive given the challenges I now realize renovations present for both owners and contractors. Gruver was a wise choice.
Professionalism of everyone we worked with including sub-contractors. Quality of work was excellent. G&C employees are perfectionists and would not stop until each part of the job was perfect even if we did not notice the imperfection. Job site was kept very clean every day. Everyone was a pleasure to work with.
The key reason I asked Gruver & Cooley to do this work was because of my trust in their professionalism and integrity. While I've always appreciated that, in this case the work was to be done in a vacant house that I wouldn't visit regularly. I knew that I could trust everyone at Gruver & Cooley to do first rate work and to take care of the property without my having to monitor it closely. That peace of mind was priceless.
Everyone (including the subcontractors) provided excellent service. Chip, Ronnie, Mike and John were particularly helpful to us. They were excellent.
Quality of work and confidence that it would be done properly throughout the job.
Everything was competent and professional. It was a joy working with them. I cannot single out an area that stands out above general excellence.
David Jule was the supervisor on the job. His focus on the schedule and details helped the project move along. He is a terrific communicator and I know the other workers respect him.
Going into our project, we were aware of the typical home remodelers' strained relationships with their builders. From the beginning, Gruver Cooley exceeded our expections. They kept within our budget, and, if any changes were necessary, they clearly communicated any additional costs. In addition, Gruver Cooley's craftsmanship and attention to detail were incredible.
We love our house and it's a wonderful quality. I think Gruver Cooley did give us the product that we wanted - a very good house with thick walls, which are great. We are very pleased, we love our house, and get lots of compliments all the time about the detail and quality of our house compared to many other builders in our area - especially the track builders. The difference is not compatible at all - Gruver Cooley is head and shoulders above the track builders in the area. Everyone was nice to work with - and still we see them, so that says a lot. You wold talk to them, you wouldn't run when you see them.
Overall, our experience was outstanding.
On the whole, the company really stands alone for their exceptional personal relationships, honest and integrity. In a world where this has become virtually obsolete, we're sure Gruver-Cooley will be around to celebrate their 200th anniversary.
I like the Gruver-Cooley Corporation, have a nice rapport and trust with their employees and will continue to use them for all my home improvements.
The people are great. I just can't say enough. I've used them twice. My house is built so well and I've had very little problems. I've been here nine years and all in all everything is great.
Mike Leak is one of the finest guys that I know from Gruver-Cooley. His sons are wonderful too. Chip Gruver as well.
I would never hesitate to recommend Gruver-Cooley to anyone. I've heard horror stories about home remodeling, and we would work again with Gruver-Cooley in a heartbeat.
Chip Gruver is a true gentleman and a delight to work with. David Jule was fabulous and was a pleasure to work with. Chip Gruver also recommended our architect, Margaret Rast, who was excellent, as well as the interior designer, Claire Milton, also excellent.
They always exceed expectations!
I would use Gruver-Cooley again. I was impressed with the men in the field.
I have and will continue to recommend Gruver-Cooley Corporation highly as I believe them to be the best custom home builder in the area both in terms of the quality of the final product and the honesty and integrity of Chip Gruver.
I'm very impressed with G-C's standards. They wouldn't let anyone (included us) put something in that was not the best quality material or the best job.
G-C immediately worked to create rapport with us and gave us complete access to everyone whenever we raised a question or issue. They keep us informed very well and managed our expectations perfectly. When issues arose everyone worked to find options and solutions and explain the tradeoffs to us and offer advise. We greatly benefited from their efforts to communicate in our terms.
We have recommended Gruver-Cooley to several friends.
I have had extensive dealings with Gruver Cooley for over 10 years. They custom built an award winning home for me as well as extensive remodeling of a condominium I own. I would recommend them highly to anyone without any reservation whatsoever. They are of the highest quality in workmanship and in the integrity of their business practices
They have alway met and surpassed my expectations.
Chip Gruver is one in a million in today's world. He prides himself in the quality of his work and the integrity with which he conducts himself with clients and sub- contractors.
The quality of their work is to the highest standards both in workmanship and materials. You know they only do business with the very best subs- and it shows
Its a great company. We really like them.
Guildmember since 2009
As a GuildQuality Guildmember, Gruver Cooley Corporation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Gruver Cooley Corporation in Arlington, VA; Washington, DC; Mclean, VA; Bethesda, MD; Clifton, VA; Franconia, VA; Rockville, MD; Vienna, VA; Mclean, Va, VA; Great Falls, VA; and 5 other cities in Virginia.
In this report, Gruver Cooley Corporation has published a summary of the customer feedback they've received since they joined GuildQuality in April 2009. In that time, 45 out of 65 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2012.
Recent Activity
Gruver Cooley Corporation received feedback from a customer in McLean, VA.
Gruver Cooley Corporation received feedback from a customer in Great Falls, VA.
