Feinmann Inc.
Feinmann Inc.
www.feinmann.com
27 Muzzey Street
Lexington, MA 02421
(781) 860-9800
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Feinmann is a national award-winning design/build firm, specializing in kitchen and bath remodels, room additions, and whole house renovations. From listening to our clients over the past 20 years, we have learned what matters most when it comes to making major home improvements - in short, they look for ingenious design, a well-articulated process, superb craftsmanship, responsive service, and the best value for the cost. That is why we have built a complete range of in-house services, from expert planning all the way through fabrics and furnishings, around exactly these requirements. And, even when a particular project is complete, we are committed to enhancing our relationship through on-going education, acting as a sounding board for design and remodeling issues, and helping address the hands-on maintenance needs of our clients. Read more

Guildmaster Award Winner 2009 Guildmaster
2010 Guildmaster
2011 Guildmaster With Distinction
2012 Guildmaster With Distinction
2013 Guildmaster

GuildQuality Partner Affiliations daily5Remodel Remodelers Advantage

Affiliations GuildQuality

Guildmaster Q&A

Company History

Feinmann, founded in 1987, is an award-winning residential design/build firm that creates smart, beautiful spaces for discerning clients in the Greater Boston area. We specialize in whole house renovations, room additions, and kitchen/bath remodels, and offer our clients expertise in all project areas - from space planning to the selection of systems, finishes, and furnishings. We are known for our timeless, durable designs, outstanding client service, and careful, hands on management of our projects.

Scope of Work

As a design/build firm, Feinmann employs architects, builders, designers, and project managers who all collaborate seamlessly with you to ensure you achieve the look and feel you desire, while respecting your available budget. Our in-house team of designers and builders has successfully collaborated on many projects, where their shared knowledge and open communication has proved invaluable. With a little inspiration and a lot of meticulous follow-through, we have transformed hundreds of homes in the Boston area from good to great.

More than 90% of your clients would recommend your firm to a friend. How do you earn such high praise from your customers?

Feinmann's reputation is built upon our attention to detail, excellent craftsmanship, and stylish solutions. We want our clients to be clients for life, and for more than 15 years 80% of our projects have come from repeat business and client referrals. Our focus on quality means we stand behind our work long after a project is complete, and offer our clients a full one-year warranty to ensure they receive the results they desire. Also, exclusively available to Feinmann clients is our Home Crew, part of our pledge to add value to our relationship and support our clients in their ongoing need for minor home repairs, maintenance, and small custom projects. Home Crew provides the same commitment to personalized service and outstanding results.

Approach to Working With Clients

Understanding the Process

Remodeling can be a very stressful process for homeowners. We believe it is important to educate our clients about what to expect during the design and construction process, and are available to them via a single phone call, at any time. We work hard to ensure that disruptions are kept to a minimum, creating secondary kitchens when necessary and minimizing dust, dirt, and noise. Budget overruns are another source of stress, particularly when architects and builders are unrealistic about the actual price of a project, resulting in costly change orders. We regularly review projects for "buildability" and help engineer effective design solutions in real-time. Poor communication between the architect and builder is another common problem. At Feinmann, information is not lost in the hand-off between designer and builder, because we encourage our project managers to resolve any issues immediately.

Product Expertise

We also have decades of experience working with kitchen and bath products, and can advise and recommend products that achieve the look and functionality desired. Feinmann also carries a variety of cabinet lines, which make our kitchen and bathroom installations more efficient and less prone to problems, since we own the process and can get the materials to site more quickly.

Respecting Your Budget

Early on in the design process, we establish a target budget that is realistic - we provide several different design options, which vary by price, so the homeowners can see the range of design options available to them. Our projects do not contain contractor-driven "extras" because these costs are calculated during the design phase.

Building Green

We encourage the use of environmentally friendly materials and systems whenever appropriate and have incorporated tenets of "green" design into several of our award-winning projects. We make recommendations about ways our clients can achieve energy savings, and study homes to see where they are losing heat by using a blower door and infrared scanner, and have developed a whole-house energy audit. If green products and techniques are of interest, the beginning of the design process is a good time to talk about options, cost factors, and ways to apply them while meeting budget and design goals.

Likely to Recommend
95%
Clean & Safe
98%
Construction Quality
94%
Employees & Subcontractors
94%
Expertise
99%
Professional & Organized
91%
Responsive Design
98%
Trust
97%
Understand Building Process
100%
Design Center & Selections
85%
Overall Experience
91%
Problem Resolution
93%
Average (9 reviews)
Rating Details
D.A.I. Newton, MA Review Jan 11, 2013 5 star rating
Feinmann Inc.

Each of the Feinmann professionals with whom we worked went above and beyond to give us the gorgeous kitchen of which we had dreamed. Feinmann prides itself on catering to a discerning clientele and we were certainly that type. We had a lot of input to share and we felt completely heard, accommodated, and appropriately advised along the way. Even with the one or two "challenges" we encountered, Feinmann immediately and professionally addressed them to our compete satisfaction. I would be happy to work with them again in the future.

Miriam S. Lexington, MA Review Dec 31, 2012 5 star rating
Feinmann Inc.

Feinmann is committed to satisfying their customers by completing a project that will meet or exceed their expectations. They will follow through on issues and concerns to "make things right".

Comment Easier Than Expected Lexington, MA Dec 31, 2012

I wasn't fully prepared for the number, complexity and timing of decisions that would be necessary. Feinmann was very patient and worked with me through all of my concerns and issues.

Comment Additional Comment Lexington, MA Sep 25, 2012

Thanks to everyone involved in making this a very successful project for us.

L.A.D. Lexington, MA Review Sep 25, 2012 5 star rating
Feinmann Inc.

Feinmann dramatically transformed our kitchen and living spaces working within very tight constraints imposed by the Lexington Conservation Commission. We are exceptionally pleased with the results.

Comment Recognize Excellence Lexington, MA Sep 25, 2012

Brian, the "carpenter", was amazing both in terms of "doing it all" himself, as well as going out of his way to deal very, very quickly with whatever issues arose or requests we made. Chris,the project manager, was also professional and delivered the project without any major suprises. Kate, the kitchen designer, was also very helpful in terms of adapting to our "non-standard" requests.

Comment Additional Comment Lexington, MA Aug 11, 2012

Overall, we were very pleased with Feinmann and the project. We love our new kitchen. Feinmann essentially came in on budget and although completion was delayed a bit, it was not significant. Even though some things remained undone we had use of our kitchen by the original completion date.

Comment Feinmann Lexington, MA Aug 11, 2012

We wanted a design and build contractor. We wanted a single entity to manage the project and be accountable. We also wanted someone who did high quality work.

Comment Recognize Excellence Lexington, MA Aug 11, 2012

We enjoyed working with the entire team. Chris Tobin, Kate Yurgelun, and Chris Gonzalez were all a pleasure to work with.

Lev F. Newton, MA Review Jul 12, 2012 5 star rating
Feinmann Inc.

Feinmann, Inc. is a well run, organized and exceptionally talented company. The planning is carefully laid out, costs are clear, and the execution is top notch. I recommend them to all my friends and acquaintances who are looking to renovate.

Comment Recognize Excellence Newton, MA Jul 12, 2012

Tammy Russo, Kevin, Andy and the crew who recently renovated our den and performed some much needed repairs to the outside of the house.

Comment Recognize Excellence Arlington, MA Jul 02, 2012

I would like to recognize Chris Gonzalez. I would have him work on my property anytime.

Comment Value Lexington, MA Mar 29, 2012

I am very pleased - it's been a wonderful project. We have people who come into the house and say "wow!" I'm really really over the top in what I could say about them. A really wonderful company, wonderful staff with onderful, polite contractors.

Comment Communication Lexington, MA Mar 29, 2012

Everybody was so pleasant, polite, professional, and eager to please. There were so many instances when they asked "is there anything else we can do?" They really worked to make sure we were 100%++ pleased with everything. I never had any situation with anyone who came here where I didn't feel I was given the most professional expertise with a smile and a wonderful attitude. It really was like a partnership.

Comment Professional & Organized Lexington, MA Mar 29, 2012

Feinmann is extremely professional and extremely organized. From the very beginning when I met Peter Feinmann, we were very impressed with him. They were very organized with conversations.Tammy who is the production manager, wow she's fantastic also. We sat around a table, my husband included. We have had a number of conversations sitting around the table talking about ideas for the project, and I really felt like it was a partnership, and that they were listening to us and we were listening to them. It was just such a pleasant experience - really outstanding. I am over the top in what I want to say, because I am just so pleased with the process from beginning to end. The emails, telephone conversations, and around-the-table conversations all happened with patience and professionalism.

L.A.R. Belmont, MA Review Mar 27, 2012 5 star rating
Feinmann Inc.

Feinmann has an incredible attention to detail and responds wonderfully to all the questions we had for them. They were patient and responsive and when they said they would show up they were already there ready to work. All aspects of the job were coordinated precisely how they and I wanted it to be and we were overall happy with that. The finished job was outstanding.

Comment Recognize Excellence Grafton, MA Mar 20, 2012

We worked with Dave and Chris - and would be happy to work with them again. Considering this was our first renovation project since building our house, they made us feel comfortable through the process.

Comment Design Center & Selections Grafton, MA Mar 20, 2012

We worked with Barney - and liked his suggestions. I felt like we could be all over the place in terms of ideas and he reigned us in when needed. I am looking forward to finalizing the front of our home with Barney as well.

C.A.A. Belmont, MA Review Nov 07, 2011 5 star rating
Feinmann Inc.

Feinmann Inc. is by far the best contracting firm we have ever dealt with. Superb in-house architecture and design services, amazing project management, with staff that know how to communicate with people outside the trade--you would be hard put to find another firm with this much to offer. A very positive experience for us, even with all the work involved.

Comment Recognize Excellence Belmont, MA Nov 07, 2011

The project manager, David Wittig, was personable, communicative, very well organized, and kept the project running smoothly from beginning to end. A pleasure to work with him.

J.A.K. Belmont, MA Review Oct 20, 2011 5 star rating
Feinmann Inc.

Feinmann Inc. was a unique experience for us. They are the only design & build firm we have ever worked with that truly cares deeply about what the customer wants, needs, and will experience throughout the whole process. Everyone connected with the firm is extremely knowledgeable, polite and willing to go out of their way to make sure you get exactly what you want. Working with Feinmann Inc. has been extremely pleasant and satisfying on all counts and we recommend them in the strongest possible terms.

Rob G. Newton, MA Review Mar 15, 2011 5 star rating
Feinmann Inc.

Feinmann is a top quality full service design build firm that excels in design, project management, and workmanship. They do exactly what they say in terms of cost and schedule. They are very easy and pleasant to work with and made the process of renovation fun, minimizing disruption, keeping a very clean worksite, and finishing the job when they said.

Comment Feinmann Newton, MA Mar 15, 2011

I was looking for a full service design build firm with strong project management capabilities. I experienced exactly that. Any premium in cost was well worth the design, management of the job, and workmanship.

Comment Recognize Excellence Newton, MA Mar 15, 2011

Everyone with whom I've dealt with at Feinmann, including Kert Henicke the architect, Tammy Russo the PM, and Kevin Hodges the lead Carpenter have been exceptionally professional, great at what they do and great to work with.

Comment Recognize Excellence Boston, MA Dec 14, 2010

Everyone at Feinmann should be recognized for their exceptional service. It is a dream team and am so very pleased with the overall project and its execution!!!

Guildmember since 2005

As a GuildQuality Guildmember, Feinmann Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Feinmann Inc. in Lexington, MA; Newton, MA; Arlington, MA; Belmont, MA; Cambridge, MA; Boston, MA; Brookline, MA; Weston, MA; Winchester, MA; Burlington, MA; and 12 other cities in Massachusetts and Rhode Island.

In this report, Feinmann Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in November 2005. In that time, 95 out of 130 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2013.

Recent Activity

Feinmann Inc. received feedback from a customer in Newton, MA.

05/18/13

Feinmann Inc. received feedback from a customer in Newton, MA.

03/26/13

Feinmann Inc. received feedback from a customer in Newton, MA.

01/26/13

Feinmann Inc. received feedback from a customer in Newton, MA.

01/11/13

Feinmann Inc. received feedback from a customer in Lexington, MA.

12/31/12

2013 Guildmaster Application

Feinmann Inc. is a candidate for a 2013 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Feinmann Inc. must survey all of their customers.

The review period for this member is closed.

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