Edge Homes
www.edgehomes.com
480 West 800 North, Suite 200
Orem, UT 84057
(801) 494-0150
Value Received
96%
Comment Area Of Satisfaction Santaquin, UT Feb 15, 2012

I was most satisfied with Todd (salesperson), he was on the ball and got back with answers to any questions we had. He is a great agent!

Comment Why Edge Homes Eagle Mountain, UT Feb 13, 2012

It started with the lot, but then as the building process went on, we were very impressed with everything. I used to work for a builder so I know that side of it, and I have to say I was very impressed with the whole set up of how you do things. We are so very happy with our home. I would highly reccomend Edge to friends or family without reservation.

Comment Why Edge Homes Lehi, UT Feb 10, 2012

Value, honesty, and presented information. There were no surprises or hidden aspects to the build.

Comment Area Of Satisfaction Lehi, UT Feb 10, 2012

Everyone we worked with rolled out the red carpet for us. Joel, Nate, Kim, Danielle, and Wade were all amazing. I could have sworn we were their only house, their very first customer. It was great.

Comment PM Professionalism Lehi, UT Feb 10, 2012

Wade was fantastic! He was very friendly and great to work with. Even when he had to tell us No on a few things, he was honest, forthcoming, and at the same time courteous about it.

Comment Design Center Mgr Professionalism Lehi, UT Feb 10, 2012

Danielle was wonderful to work with. She was very knowledgeable about the selections as options even as we threw her a few curve balls along the way.

Comment Sales Knowledge Lehi, UT Feb 10, 2012

Loved working with Kim! She continues to be great as we have questions that arise.

Comment Why Edge Homes Spanish Fork, UT Feb 10, 2012

We chose Edge Homes over other builders because we liked our floor-plan. A lot of things were standard from Edge. Their starting out quality was a lot higher.

Comment Area Of Satisfaction Spanish Fork, UT Feb 10, 2012

The area where I was most satisfied with Edge Homes was the quality of the home. We are very happy with it.

Comment Additional Comment Lehi, UT Feb 07, 2012

We can't recommend Edge Homes' highly enough. The experience was wonderful from the day we walked into the model, not even sure we wanted to build, until the day we moved in. We feel like we had a team of experts working just for us and we have a beautiful, well built home to show for it. We were made to feel like we were the most important clients Edge Homes' had. Hmmm, maybe we were! =)

Comment Why Edge Homes Lehi, UT Feb 07, 2012

The base price included upgrades for which other builders charge extra. More bang for our buck! Great floor plan and lot options. We don't feel like we live in a typical tract home neighborhood.

Comment Area Of Satisfaction Lehi, UT Feb 07, 2012

Everyone we dealt with was so very nice and accommodating. When something needed to be changed or fixed in the construction of the home it was done quickly and without drama. We were amazed at how available Nate and Jared were to answer our questions and address our concerns.

Comment Preferred Lender Lehi, UT Feb 07, 2012

I am currently a loan processor for another lender and we still chose Edge Homes' lender because of the great rates and low fees. Jason was professional and fun to work with.

Comment Professional & Organized Lehi, UT Feb 07, 2012

I used to be a construction loan processor so I've seen a lot of problems between builders and home buyers, but we went thru our whole process without a single problem that wasn't fixed immediately and above and beyond our expectations

Comment Area Of Satisfaction Herriman, UT Feb 06, 2012

Good people, really happy with "standard options". Happy that arched entries were an option at no extra cost. We like a lot of the little things.

Comment Area Of Satisfaction Lehi, UT Feb 06, 2012

I am most satisfied with my floor plan, the design center lady, and the final product.

Comment Best Feature Herriman, UT Feb 06, 2012

We really love all the space we have, and the rambler floor plan (moving from a 2-story) and the area.

Comment Why Edge Homes Herriman, UT Feb 06, 2012

We loved the model home at Lafeyette, especially the kitchen, and liked the open floor plan. Compared to existing and new homes we were looking at we couldn't get the size of home on the size of lot that we could with Edge in Lafeyette. We really loved the area out in Herriman as well.

Comment Why Edge Homes Saratoga Springs, UT Feb 02, 2012

It was in the area we wanted and also it was less expensive for nice looking homes.

Comment Area Of Satisfaction Saratoga Springs, UT Feb 02, 2012

Jared always got right back to us with questions and concerns.

Comment Best Feature Heber City, UT Jan 31, 2012

I'm excited about not only just the storage space, since there's a ton of closet space, but the open living area and the kitchen is also fabulous.

Comment Why Edge Homes Heber City, UT Jan 31, 2012

Their houses were fabulous. They were cute and different, and it was good quality and a good price.

Guildmember since 2011

As a GuildQuality Guildmember, Edge Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Edge Homes in Lehi, UT; Saratoga Springs, UT; Spanish Fork, UT; Heber City, UT; Herriman, UT; Springville, UT; Provo, UT; Orem, UT; Santaquin, UT; Eagle Mountain, UT; and 3 other cities in Utah.

In this report, Edge Homes has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 73 out of 106 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

Edge Homes received feedback from a customer in Santaquin, UT.

02/15/12

Edge Homes received feedback from a customer in Lehi, UT.

02/14/12

Edge Homes received feedback from a customer in Eagle Mountain, UT.

02/13/12

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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